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Bits: BA long haul buy-on-board confusion, interesting Accor / Economist deal

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News in brief:

British Airways says it is considering long-haul buy on board

I had been told, prior to last weeks big British Airways press event which we covered in depth, that Chairman and CEO Alex Cruz was being deliberately kept away from the media.

This or may not be true, but it isn’t hard to believe.  Clearly feeling full of confidence after Wednesday’s event, he gave an interview to The Sunday Times yesterday in which he declared he was interested in introducing buy on board in long-haul economy.

This was not a secret.  He has spoken about the possibility of adopting a different business model at Gatwick to combat Norwegian, and this would be a key part of any plan.  Saying it openly to a newspaper only four days after getting BA some decent press coverage for the first time in weeks was not a great idea, however.

It was quickly picked up by other media outlets and the Press Office was forced into action.  The Times article is behind a paywall but the Evening Standard version is here.  (The Press Office once called me on a Sunday afternoon whilst I was toy shopping to ask me change something in a HFP article!)

The same Times article also suggested that the amuse bouche and ‘flower in the loo’ could be returning to First Class.  Whilst this is good to hear, any impression that this would be funded by charging for food down the back is also not good PR.

PS.  I was also confused by this quote from the Times.  Speaking of buy on board in short-haul economy, Cruz said:

“It’s going great. Customers say to us: ‘Finally, I have good choices. No more chicken or beef’

… which makes no sense, because you would need to go back 10 years, perhaps 20 years, to find a time when short haul Economy passengers were offered a choice of two hot meat meals.  It is all very bizarre.

Interesting Economist / Accor promotion

We have seen a number of Economist promotions recently, including one with Avios which only closed on 31st March.  It offered 13,200 Avios for a one-year subscription.

This new deal is more intriguing.  It is organised in conjunction with Le Club AccorHotels.  The landing page is here.

You will earn up to 12,000 Le Club AccorHotels points with a two-year Economist subscription.

1 Accor points = 1 Avios point in Iberia Plus if you choose to convert them.  (Do NOT convert into British Airways Avios as the rate is 2:1.  Convert to Iberia and move them across to BA via ‘Combine My Avios’).

However …… 12,000 Accor points are also worth a €240 discount on an Accor hotel stay.  Given that a 2-year Economist subscription (print and digital) is £315, this is a very strong rebate if you were after the magazine in the first place.

If you are self employed and can offset the cost of the magazine as a business expense, it is even more interesting.

The deal runs until 31st May.  


Accor Live Limitless update – April 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (135)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Scottydogg says:

    O/T questions ,

    If I take out a Amex Platinum , with regards to the Priority Pass , do you get a priority pass membership for the card holder and supplementary card holder that allows you to bring a guest in each ? So 2 adults can bring in 2 kids for free ?
    Sorry , I’m just trying to get my head around it , it seems that this could make the £450 fee more realistic for me , is the £450 fee put on the first months bill ?

    • Genghis says:

      Yes.
      £450 fee is usually put on first bill but it can be charged straight away through a statement produced soon after application.

    • Rob says:

      Yes, so you can get 4 people into a lounge if your supplementary cardholder is with you. We do this.

      • the real harry1 says:

        is the 5th guest £15?

        or should I tell Mutley to go to Boots meal deal?

      • thehornets says:

        and just to be clear, the Priority Pass is cancelled if the Platinum card is cancelled, whereas the hotel status upgrades remain in place?

  • Keith S says:

    Would certainly end any flights for me for BA if they do BoB for world flights – totally unacceptable for such long flights and agree with the asia comments

  • Chris says:

    If they bring this in before a pre announcement booked flight do you get a full refund option?

    • Kevin says:

      When BA introduced this “enhancement” for short haul, all it gave was 1,000 Avios compensation – BUT this was a total of 1,000 Avios regardless of how many flights you had booked ahead
      i.e. 1 flight = total 1,000 Avios, 10 flights = total 1,000 Avios . Unbelievable, but sadly true!

      • Kevin says:

        I think it did also offer a refund option – but of course flight prices had gone up by then (nearer to travel time), so the benefit of taking this was not necessarily favourable

      • AndyL says:

        Hi Kevin – do you happen to know what date BA announced BoB for short haul ? Thanks andy

  • Linda Butler says:

    I was on a flight from Rome last night to Heathrow. I was seated in the extra legroom seats by the wing. We were spending such a lovely time in Rome, we didnt have time to eat before boarding the plane. Unfortunately ALL the food ran out by the first quarter of the flight. By the time the flight attendants got to us there was no milk left for a cup of tea and just one chocolate bar! I think that it is better to offer no food that way we will all make sure we take some on board. Running out after only serving 1/4 of the flight is unacceptable.

    • Kip says:

      Yeah, but you only paid £29. Snr Cruz told us. I bet you were ‘glad of the choice’ or some other drivel.

      • the real harry1 says:

        indeed

        you only paid £29 & it wasn’t just a choice between chicken or beef

        actually it was nothing, ¿tienes hambre, amigo? – but that’s better than being forced to choose between chicken or beef

        according to Senor Alex ‘Loco’ Cruz

  • Genghis says:

    How did he even get on the plane?

    • TripRep says:

      Exactly, United clearly messed up big time.

      I read they needed 4 pax off, so 4 FAs could reposition for a flight the next day. 3 agreed to $800 but this Dr needed to get home to see his patients the next morning.

      I also read United’s T&Cs only covers denied boarding, its not covered by this situation.

      Clearly he’d successfully boarded.

      I’d expect a queue of US lawyers eager to take his case.

      Why United didn’t just keep upping the compensation until some young student bit their hand off is beyond me..

      Telegraph piece on it here..
      http://www.telegraph.co.uk/news/2017/04/10/shock-man-forcibly-removed-overbooked-flight/

      • Anna says:

        $800! And people are having to threaten BA with legal action to get a few avios refunded…

        • TripRep says:

          To be fair the Avios £ value + Cash fare is more than $800.

          If you thought Alex Cruz was feeling the heat for random mutterings to the Press, spare a thought for Oscar Munoz…
          http://www.chicagotribune.com/business/ct-united-drags-passenger-0411-biz-20170410-story.html

          I’d expect this legal bill / out of court settlement & PR damage to be well above $100k…. And all for the sake of not offering enough compensation to entice a flexible pax.

        • TripRep says:

          Oscar has just recently won “Communicator of the Year” award by PR Week.

          3 weeks later when a pax gets assaulted due to poor management of the situation, he apologies for having to “re-accommodate these passengers”

          Re-accommodate???

          http://time.com/4733467/united-airlines-ceo-oscar-munoz-award/

          I have to wonder if Alex also has this award in his sights? 😀

        • Anna says:

          Yes, but your disrupted flight was much longer in duration, so UA’s compensation would still be proportionately better. Keep us updated on that one, I am dying to know how the 2 4 1 issue is resolved.

  • NigelM says:

    OT: Somebody told me u get bonus MR points for booking flights on Amex Travel website – does anyone know if this is true? They might have been talking about a US Amex card…

    • Marc says:

      I think here you get 2 MR points per 1£

      • James67 says:

        x2 for booking flights anyplace and x3 for booking travel at amex travel I believe?

        • Leo says:

          Has to be a direct booking with an airline not an OLTA I think for 2 points.

        • mark2 says:

          Gold card only not Platinum!
          If you book through Amex Travel, check that you get the triple points. I booked a cruise through them which was charged by Our Holiday Centre and I had a big struggle to get the extra.

          • Alan says:

            Platinum gets bonus MR for booking through Amex Travel, but not any other bonuses (sadly)

  • David2910 says:

    OT: Greenwich council tax. Payable by Amex at Coop paypoint?

    • Genghis says:

      It was when I lived in SE10

      • Sergeant Major says:

        Does anyone know if Dartford Council tax can be paid by Amex? No barcode on the bill and the council doesn’t do a payment card either. Much appreciated

        • Genghis says:

          Note if you currently pay by DD, a barcode won’t appear on the bill

          • mark2 says:

            My CT bill is on my desk. I do not pay by direct debit and there is no barcode, but they do issue an AllPay card which allows payment of up to £150 per transaction at Coop etc.

          • Genghis says:

            ‘A barcode won’t be on the bill if you pay by DD’ and ‘There is no barcode on the bill and I don’t pay by DD’ can both hold true. My council only puts barcodes on bills where don’t pay by DD (Dartford could be the same) whereas yours clearly does not.

    • Ian says:

      IDK about Greenwich but be aware that there may be a £200 transaction limit for Co-Op Paypoint. When I did mine, they had to break it up into five or six transactions to put it through. The first clerk I saw didn’t know this, so the system kept declining the transactions until his colleague came over and told him about the limit.

  • Martyn says:

    I don’t terribly mind BoB, regretfully that is the way things are going, however I do mind it being done appalling badly. 18.40 service back from Zurich last week (dinner time) and they loaded only two of each hot sandwich options for a full 767. Sat in row 9 and nothing left by the time the got to us, flight attendants requested we fill out complaint forms as “they never listen to us”!

    • Bob says:

      I fully understand Buy on board when people fly for 30 pound one way but I actually paid almost 200 euros Amsterdam to London and back in Euro Traveller the other day. Let’s just say it didn’t feel right.

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