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Why I tried Revolut on my trip to New York – but should you?

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EDIT March 2021:  The free card offer is currently suspended due to coronavirus.  You will NOT receive a free card if you use the link in this article.

This is my review of the Revolut payment card.  Is it worth getting to save money on FX fees when you spend money abroad?

My purse does not contain any credit or debit cards that charge no foreign exchange fees.  I know that I should have tackled this issue way sooner as I’ve wasted money on unnecessary FX fees in the past. Last month, with my New York trip coming up, I needed a quick solution.

Why did I try Revolut?  Well, the honest answer to this question is that a friend, who works as cabin crew for British Airways, told me over a bottle of wine that it was a payment card (a reloadable Mastercard debit card) without any foreign exchange fees and she had been using one very successfully.

Revolut review

That said, Rob isn’t a fan of pre-paid cards such as Revolut (and Monzo, and Starling, and WeSwap), which is why he’s never covered it in the past.  As he wrote in the HFP comments section to a reader a few weeks ago:

“I don’t want to be fiddling around topping up a card and worrying about my balance every time I want to buy something.  You might as well get a free credit card with 0% foreign exchange fees – such as the Virgin Money Travel Credit Card – which would get you up to 56 days credit and lets you pay the bill for your foreign spend with your normal credit card bill. Why make life hard for yourself?”

But what does he know?! Here is what I found:

What is Revolut?

Revolut is an app that works as a digital wallet for British Pounds, Euros and US Dollars (amongst other currencies) letting you transfer money for free to friends or businesses.

An app isn’t any use in a shop, however.  To use it in the real world, you need to order a physical card – branded as a Mastercard – which will give you 0% FX fees on your spending and money withdrawals abroad.

Revolut quotes a number of different figures about the currencies it uses.  This is how I understand it:

You can physically hold a balance on the app in 16 currencies – USD, GBP, EUR, PLN, CHF, DKK, NOK, SEK, RON, SGD, HKD, AUD, NZD, TRY, ILS or ZAR.  These are the only currencies you can pre-purchase and lock in an exchange rate in advance of your trip.

You can transfer money electronically in 26 different currencies.  If the currency isn’t on the list above, it will be exchanged at the spot rate from another balance.

You can spend money in 120 currencies.  If the currency isn’t on the list above, eg Thai Baht, Revolut converts it at spot rate and deducts it from another balance.

The company was founded in 2015 and has just raised $66m in a Series B funding allowing for more features to be added, with the goal of turning it into a fully fledged bank.  If you were wondering how it makes money charging 0% FX fees, the answer is “it doesn’t”.  The company announced a pre-tax loss of £7.1 in 2016 on just £2m of revenue.

How do I open a Revolut account?

You must be at least 18 years old to apply.

Firstly you need to open App Store or Google Play and download the Revolut app. You can also sign up on the Revolut website here.

You need to verify the account with your phone number and can start adding money from your bank account or using a credit card (Mastercard or VISA).

If you want a physical card, and if you’re planning to use Revolut for payments abroad you will need the card, you can order one via the app. This usually costs £5 but we have a special deal with Revolut for our readers.

If you order via our Revolut link here, you will get the physical card free of charge.

Insert your mobile number and click on the URL Revolut will send to your phone. This will open the Google Play or Apple App Store.  Download the app, open it and create an account, which takes 30 seconds.

You need to top up £10 before you can select and order your free card (standard delivery).  Verify your identity (tap more -> profile -> verify identity) and your card will be with you in a few days.   If you want express delivery you do need to pay for this (£12) so stick with standard delivery, which saves you £5 via our link.

You need to verify your identity with your passport, driving licence or ID card if you want to spend more than a total of £500 with your Revolut card.

As well as the UK, you can also get a Revolut card if you live in:  Aland Islands, Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint Helena, Slovakia, Slovenia, Spain, St. Martin or Sweden.

How does Revolut work?

You can top up your Revolut account by bank transfer, debit or credit card.  There is a 1% fee for credit card top ups.

My TSB credit card treats Revolut top-ups as a ‘purchase’.  Comment online suggest that some credit cards treat Revolut as a cash advance (no points, cash fee) and others as a purchase (would earn points, no fee).  There could be potential here for ‘purchasing’ frequent flyer miles relatively cheaply if you had a very high earning Visa or Mastercard such as the Virgin Atlantic Rewards card although I haven’t tested Revolut with one of those.

The money will sit in your Revolut account in the currency you’ve topped up but you can move it in between your different currency accounts at the current spot exchange rate.  If you have a bank account in the UK, are travelling to the US in a couple of weeks and the current exchange rate feels exceptionally good, you could exchange your money in advance to avoid a possibly worse exchange rate later.  This works for the 16 currencies I listed above.

What does the Revolut app look like?

Below is a screenshot of the home screen.

Revolut screenshot

As well as showing your British Pounds, Euro and US Dollar balances, the home screen shows your last transactions.  Remember that Revolut can hold a balance in 16 currencies in total, not just these three.

At the bottom are further options: Accounts, Analytics, Transfer Options and Cards.

Spending money on Revolut

The main reason I decided to try Revolut was to use it in stores and restaurants in New York without paying FX fees.

Let’s get the annoying bit out of the way first:  you pretty much need to know how much you will be spending before leaving the house / hotel / wifi zone, in order to ensure your Revolut card has a high enough balance.  Outside Europe, you could be hit with a hefty mobile bill if you had to turn on data roaming just to top up your card.

Every store and restaurant accepted my card and I had no issues paying.

Sending money with Revolut

After my New York trip I had £119.05 left on my Revolut card.  As it’s stupid to have money sitting on a card that doesn’t pay you interest – and probably helps the company make money with your money – I wanted to transfer the money back into my bank account.

I had to set myself up as a beneficiary by entering my bank details manually and was then able to select the amount of money I wanted to transfer. I got a notification that I’d receive my money the same day and within less than an hour the money was in my current account.

As well as paying money back into your own account you can also pay another person or a business with your Revolut app. Simply add the bank details and your money will be transferred.

Your Revolut account can also double as a regular UK and/or Euro bank account.  Your card has its own sort code and account number.  This is how the company sees the product developing.  They hope that you will pay your salary into your Revolut account, use the card for all of your spending at home or abroad and also pay your bills with it.

The travel benefits being used to sell the card now are a loss leader to get you on board in order to offer you full banking later on, backed by the $66m they just raised.  Revolut already offers personal loans at a high 9.9% APR, with the money dropped instantly onto your card.

What else should you know?

Revolut isn’t really free, although you are able to avoid all of the costs if you are savvy.

The £5 postage fee to order your plastic card is waived if you use our links on this page (which is a link that Revolut has made available to a lot of travel sites for their readers).

In theory all you need to do is top up your money and use Revolut as a normal payment card. It will exchange the currency automatically without adding fees.

At the weekend Revolut uses the exchange rate from Friday and adds a mark up depending on the currency, usually 0.5%.  If you want genuinely free transfers, make sure you do them between Monday and Friday.

Free cash withdrawals are limited to £200 per month.  After that you pay 2%.

For very heavy users, even spending on the card is not free.  There is fee of 0.5% when you spend over £5,000 in any one month.

Here is an overview of the charges:

A spare Revolut card costs £5 + £5 delivery fee

Transfers to friends or businesses take two business days – you must pay £5 to get the money across in one business day

Transactions of up to £5,000 per month are free, thereafter the fee is 0.5%

At the weekend Revolut uses the exchange rate from Friday 23:59 and adds, for most currencies, a 0.5% mark up

Three currencies DO incur a fee when spending – Thai Baht (1.5%), Russian Ruble (1.5%), Ukrainian Hryvnia (1%)

You can withdraw up to £200 per month from an ATM without paying a fee, but you pay 2% after that

To increase the ATM limit to £400 per month, you need to pay £6.99 fee each month to become a ‘Premium’ cardholder.  Premium cardholders also avoid the £5,000 per month cap on transactions.

Conclusion – is Revolut worth it?

My only alternative to Revolut on my New York trip would have been my American Express Preferred Rewards Gold charge card with a 3% FX fee.  Even though I would have earned 2 Membership Rewards points per £1 spent (foreign transactions earn double points) the Revolut option was still cheaper, assuming I value a Membership Rewards point at 1p.

(If you don’t know much about the American Express Preferred Rewards Gold card, take a look at this article we wrote.  You get 20,000 Membership Rewards points – worth £100 of shopping vouchers or many other things – for spending £3,000 within 90 days.  The card is free for the first year and you get two free airport lounge passes.  You can cancel at any point before the fee for the 2nd year comes around.)

Using Revolut instead of a credit card doesn’t hurt your credit record which is a good thing.  Taking out a 0% credit card purely to use abroad may make it harder to get other credit cards unless you ask for a very low limit.

Obviously the FX rates are great and if you don’t mind the hassle of having to top up your money via an app in order to use the card, Revolut is a good solution when travelling abroad.

However,there are other options.  Curve is a hybrid solution – you pay a 1% FX fee on purchases abroad but the transaction is recharged to any other Visa or Mastercard which could earn you up to 1% in rewards. (Curve is free and you will be paid £5 for trying it.)

I will definitely keep my Revolut card as it’s very useful if I have to send money back home to Germany (I had to pay a fee of £10 last time I did this thanks to Lloyds) and for now I will put up with the need to keep topping up and transferring money back.

Long term I think I will look into Currensea, which is free and charges overseas purchases directly to your bank account, taking only a 0.5% FX fee.

The Revolut website is here.  This link will waive the £5 delivery fee for the plastic card if you follow the instructions above, topping it up with £10.


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Comments (211)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • HiDeHi says:

    I moved from the UK to Canada last year and have transferred £25k of savings through revolut from my UK bank account to my Canadian bank account with 0% fee on the exchange rate(basically the best possible rate you can get) and almost fee free otherwise (except for a small fee my Canadian bank charges for receiving payments).

    For that amount of money, this is a reasonable saving of £200-250ish over its next cheapest competitors, places like transferwise and currencyfair, and of course a sizeable £750+ cheaper than changing money through banks. It still surprises me that many many people still push transferwise as the best option for exchanging large amounts of currency, when there is (an FCA protected) completely free option available.

    And just so this does not sound like an ad for Revlout. they are far from perfect, their (app only) support is tiresome and there have been a few times over the past year where it has taken hours to get a response.

    • HiDeHi says:

      Having said all this, I realise I probably am not the type of customer Revolut wants… although I guess they earn interest on my money for the day or two it is in transit..

      • Boi says:

        I used transferwise to shift money from Ireland to Uk and I was able to get a code for free transfer. Their rate was exactly the same as xe rate. Am I missing something? Why do you think this is not the best option?

        • Rob says:

          Your free transferwise was a one off offer for you with the voucher. Hopefully Revolut will be permanently free for international transfers. With Revolut you also get your own personal UK account and EURO account number for receiving payments, and you can hold money in GBP, EUR or USD, so there are a lot of features over a regular transfer service. Only the £200/month free ATM limit is holding this card back for me.

        • John says:

          Does the code for free transfers work multiple times in perpetuity?

        • HiDeHi says:

          Yeah sounds like you had a code for transferwise to get a free transfer. I have used transferwise and currencyfair and they were OK – much better than a high street bank – , but from memory I was paying between .5% and 1% for each transfer and it was a lot more faff than Revolut. Why pay .5% when you can pay 0%.

          With Revolut you load money in the app from your UK debit card(free) instantly, transfer it to another currency(instantly) and then transfer it to a bank account in many countries for free(takes 2-3 days but you can pay something like £7 for a 1 day transfer to Canada at least).

          Apart from terrible support, the tech behind Revolut is actually really good and zero charges for nearly everything is obviously a no brainer. How they are planning to make money is another question…

        • Jimmy says:

          Not sure why Transfer wise is so liked here.
          They do support more currencies than CurrencyFair but the rates But if you use the market place you can quite often get better than the XE rate.

          Only charge is a withdrawal fee of £2.50

          • HiDeHi says:

            Better than xe rate sounds pretty good. I used currencyfair and I only got to within about .5% of the interbank/xe rate but that was a while ago.

            I agree about transferwise. I think they must have really good PR or else just having a name that says what you do helps them.

            People are even pushing the use of transferwise here because they “have hardly any fees”, on an article specifically about a service that has “no fees”. It reminds me of those who go to Tesco and buy panadol for £3 instead of spending 30p for the Tesco branded paracetamol. Advertising is king.

    • Alan says:

      It depends how quickly you need to transfer it, I suppose? With Revolut you’re limited to £5k/mo on the standard plan – would therefore either need to take 5/12 to do the xfer or pay 0.5% fee.

  • Callum says:

    Out of curiosity, why would you use the Revolut card when you already know there are free and superior options? Even if you don’t think you’d make the most of the Lloyds card you mentioned, others like the Halifax Clarity are even better than Lloyds (from an FX view, not including Avios points) and are completely fee free.

    Lloyds probably charged you more than £10 for a transfer to Germany as they also load the exchange rate. This is probably the one area Revolut beats the alternatives, though the likes of Azimo and Transferwise won’t be far away (and if you’re going to Germany in person obviously you can use a fee-free card to withdraw from an ATM then pay it in in person).

    • Rob says:

      Because Halifax Clarity and Lyoyds Avios cards are not free for ATM withdrawals.

      (Halifax clarity charges interest on cash withdrawals as soon as you draw out the cash, works out to about 1% if you pay back the full amount on time)

      • John says:

        Why aren’t you paying it back straight away? As long as it’s paid off by the time the transaction hits the account there is no interest.

        • Neil says:

          That seems to me like more hassle than instantly topping up Monzo or Revolut through the app. Also, I underthat cash advances are not great to have on a credit report. Am I wrong about this?

          • Genghis says:

            I’ve never been rejected for credit and currently have 999 on Experian (likely to drop though as applied for two cards recently)

          • Alan says:

            Depends on overall credit and the lender you’re applying to, but correct that cash advances are listed separately on your credit report.

        • Rob says:

          With the Halifax Clarity, you start accumulating interest on cash withdrawals straight away, unlike purchases which are interest free until the required payment date on your next statement.

          You can only pay the cash it back when you get your statement, which can be up to one month, so there’s always some interest to pay on cash advances.

          • Alan says:

            But you can access it online to work out the amount (or guesstimate) and pay in advance – you don’t need to wait for the monthly statement.

      • Callum says:

        It only works out to be 1% if you take it out right at the beginning of your statement period and then don’t pay it off until right at the end. For me it’s 0%.

        • Genghis says:

          +1. I pay if off when next have internet after a cash withdrawal

          • Toby says:

            Yes, I just take out cash with Halifax Clarity, and then open my phone (free roaming on Three…), look in the Halifax app at the pending payment, and transfer the same amount from my current account, while I’m still at the ATM – I’ve moved £1000s to other countries doing this, haven’t paid any interest at all.

      • Trev says:

        Cash withdrawals on credit cards are treated as such for credit reporting which may have an impact on your ability to get credit/lower rates from other lenders if they count cash withdrawals on credit cards negatively in their risk profile. May not be an issue but certainly worth the consideration especially for churners or someone looking to get a loan/mortgage soon after.

    • Alan says:

      Some folk won’t want the extra credit check/file implications of another credit card though – personally I prefer Monzo to Revolut as the card is free. Got my folks sorted out with one for ATM withdrawals when they’re abroad, they would find it too much faff to pay back the Clarity card when withdrawing to avoid interest.

  • Worzel says:

    ‘Why I tried Revolut on my trip to New York – but should you?’

    Quick answer:

    NO.

    • Mikeact says:

      Certainly in my world of travelling, a big No, even though I have one of their early cards,free, and stuck £10 in it. I was thinking long term, you never know, it might change out of all recognition or be acquired with other benefits. It’s yet to leave my drawer.

    • Rob says:

      All these people who have given me grief in the pas for not writing about Revolut ….. and now no-one wants to support it!

      • Relaxo says:

        Plenty of support here 🙂

      • Neil says:

        I think it is great that you are covering the good prepaid and current account options. Revolut is certainly one of these, albeit not the best for my needs. My view is that if earning points is taken out of the equation, credit cards are probably not the best option for overseas use. It might actually be worth having a piece looking at this (though I realise the Lloyds cards might make it a moot point, except for cash withdrawals).

      • the real harry1 says:

        I’m happy to read about it – and get confirmed —> I’m correct not to want it (I have Clarity)

      • tony says:

        Must admit, I don’t get the attraction of Revolut. Happy to stick with my Lloyds Avios cards and although they seemed rather frugal with the credit limit when I first got the card, that has certainly changed over time.

        • HiDeHi says:

          TBH for cash withdrawals it can only save you at most up to £8 a month (3% of £200 + £2 fee most banks charge for foreign withdrawals) so that by itself is not super interesting.

          But what I really do like about it is that you can withdraw small amounts of money at a time while abroad without being penalised e.g. I can just withdraw €20 at a time. With a UK bank there is a £2 fixed charge per foreign withdrawal on top of the 3%. Therefore you feel obliged to withdraw a large amount of cash all at once and quite often end up having unused cash at the end of your holiday. Revolut allows you to just withdraw small amounts as and when you need it so you don’t have to guess how much cash you are going to need. Assuming you are not in a country that has standard ATM fees of course. That is the bigger benefit for me.

          • HiDeHi says:

            There is 0 benefit to using Revolut over a 0% credit card, esp one that earns points. The benefit is in ATM withdrawals and currency exchange.

        • Rob says:

          I think the issue is that one card isn’t providing all the features we’re looking for, so i’m hearing many good pro and cons for each card, but you really need need multiple cards to get free banking when travelling and at home –

          Revolut – for free foreign transfers and holding multiple currencies exchangeable at spot rates
          Starling – for fee-free and interest earning current account features, and £300/day cash withdrawal limit
          Lloyds avios – for purchases earning avios
          Halifax Clarity – backup card for purchases and cash

      • Alan says:

        Well they’ve started charging for the card now, so I’ve moved on to Monzo for people that ask me for advice re fee-free cash withdrawals abroad 😛

  • Neil says:

    I my experience, Monzo is better than Revolut – simpler, less restrictive and more reliable. Revolut has occasionally declined transactions for me; Monzo has not.

    I do not think it is accurate to group Starling alongside these. It is a full current account, whose debit card is completely free to use abroad. To my mind, that makes it very attractive. As far as I am aware, it is the only current account on the market that currently offers this.

    • Pascal says:

      +1 monzo all the way. I think worth featuring as well. In comparison to Revolut they seem to be the ‘nice’ guys (more open communication, in my experience friendlier customer service)

    • CV3V says:

      I used to Monzo on a long haul trip in various countries without any issue, great card. I don’t need to choose to top a specific currency, the balance is kept in pounds and Monzo applies the appropriate exchange rate. The card is free to obtain, free to top up and the exchange rate is one of the best. Any remaining balance i can withdraw as cash.

      The article may be relevant for a lot of countries, but travelling in Asia the Lloyds Amex card isn’t much use due to limited acceptance, even places that claim to accept Amex don’t want to due to high fees. Yes most places still accept visa or mastercard, but you always need to have cash, with the Monzo card i can withdraw from cash machines with no charge.

      I don’t know how long the Monzo card will stay free, but whilst it lasts i am a big fan!

    • RussellH says:

      I have never heard of Starling, and likewise, I suspect that many here will have never heard of the Cumberland Building Society.

      However, you can only open a current a/c if you live in their operating area (Cumberland, Preston, southern Dumfriesshire), but their Visa debit card is completely free to use anywhere abroad too, whether a private a/c or a business a/c. CS is in Carlisle, real people, no automated menus. I have had first a business a/c, then a personal a/c since May 2009. Only had the one niggle with them in that time – they blocked the debit card last week for using it to pay off a small balance on my Gold Amex Card while in California, doing it around 0100 BST. Unblocking took just a two minute phone call.

    • Alan says:

      Yep, been much more impressed with Monzo and not used Revolut recently.

  • Lee says:

    So with all the fees it would be cheaper to pay the 3% fee on a card.

    As the 1% top up, 1% weekend plus the £10 cost would equal 3% on £1,000 spend.

    Plus you need to spend all your money, making a card much cheaper.

    A card to avoid!

    • Neil says:

      Possibly, but not the case with Monzo or Starling – though as I said above, the latter is a full current account, so a bit different. I would argue quite strongly that something like Monzo is better than a credit card. A credit card charges interest on cash advances immediately; this is not an issue with Monzo. To my mind the hassle (such as it is) of putting money on the card in advance is less than urgently having to make a payment afterwards to avoid interest. Also, cash advances are not great on credit reports. Obviously, the Lloyds card is a different matter because of Avios-earning potential (though not for withdrawing cash). Incidentally, Starling also pays a relatively competitive interest rate on balances, which means I have no problem with having small amounts sitting in my account.

    • Rob says:

      With Starling and Revolut you can transfer any money out, so you don’t need to spend it. With monzo you can only transfer to other Monzo members.

      • CV3V says:

        With Monzo, you can go to a cash machine and withdraw the balance, no charge. If there is a few pounds balance still remaining, just use the Monzo card to buy something in a shop to use up balance.

        • Genghis says:

          Or Amazon top of of the exact amount?

          • Genghis says:

            That’s where I use my Curve Reward balance for the whole balance

          • CV3V says:

            Good point, though in my personal situation my Amazon balance is sitting rather high (wonder if Amazon would like to pay me interest on it!).

          • Alan says:

            Haha yep – both good methods.

            BTW @CV3V – same here, lots of Amazon credit as I finally had conditional spend coupons from Tesco that I wanted to make use of. I would HIGHLY recommend enabling two-factor authentication with your Amazon a/c if you’re sitting with a big balance, I’m not sure what they’re like if your account is hacked with a big gift card balance, but I feel more secure with 2FA on that this is less likely to happen…

          • CV3V says:

            thanks Alan, 2FA activated.

          • Alan says:

            Good work – I’m north of £500 in it now, so felt much safer with it on!! Also got it sorted on Gmail, Microsoft, Facebook, Dropbox, AwardWallet etc. 🙂 Authenticator Plus on Android lets you sync the login codes between your devices, which makes it nice and easy (am sure similar apps on iOS too).

    • HiDeHi says:

      Don’t forget with Revolut you can transfer the cash to a foreign currency on a weekday even if you don’t plan to spend it until a weekend, so you can avoid that 1% charge. e.g. I go to New York for 2 weeks, I load £200 from my UK debit card, transfer it all to USD in the app on a weekday, and then when I spend it on any day of the week, there is no fee. At the end of my holiday if I have $100 left, I transfer it back to GBP and withdraw it back to my UK bank account in less than an hour. Of course the interbank GBP to USD exchange rate may have fluctuated in the meantime, which is as likely to work in your favour as not, but otherwise you have paid zero in fees to Revolut or anyone else.

      • HiDeHi says:

        That said if you have only spent $100 you have only saved at most £5 so there is a question about whether it is worth the hassle. Ultimately it comes down to how much you travel and how much you value the flexibility of being able to regularly withdraw small amounts of cash while abroad, as if at home, without worrying about being fleeced.

  • Barbara says:

    I have used revolt from its inception, as well as Monzo. In my experience I prefer revolt, for its ease as a way of managing money in a group while travelling. It has also never declined on me, it did on a friend however, was just a Spanish bank dislike for prepaid cards. Yes they have reduced the free cash withdrawal fee from £500 – £200. But, I always change my cash currency using the ICE group and hardly take cash out on the card. I would say if you like the snooty to hold 15 currencies why not. Monzo is a good alternative but the rates can’t be set as you do with revolt

  • Liams says:

    Revolut was amazing uptil when it got popular numerous double charged not recieving transfers to account for weeks starting at time woeful support . Since the caps where introduced from £1000per month to 750 to 500 to 200 has rendered the card useless. Albeit being able to hold currencies and transfer to a local account in your name (should country be supported not all are) then you can lock in decent rates ahead of time. I was such avid user from the beta group. Sadly others aren’t much better starling has great support and official bank but with out option to hold funds or even send money internationally it’s a handicapped bank account.

    • Neil says:

      I think I have seen that Starling either is partnering, or will partner, with Transferwise.

  • Ben says:

    You can set the app to auto top up when it hits a user set amount. You can also block the card in the app if it gets stolen or lost which is much quicker than phoning a bank from abroad.

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