News in brief:
How you can stop the next British Airways IT meltdown
After losing an estimated £80m due to the total IT failure a couple of months ago, British Airways has a plan. Maybe you know someone who can help.
Business Resilience Executive
Are you interested in working on crisis management, emergency response and business continuity across British Airways? If so, the role of Business Resilience Executive could be for you.
This new position offers a fantastic opportunity to join the Business Resilience team in a challenging role that will require you to work with colleagues across the whole of British Airways.
You will be responsible for the administration and development of the team’s resilience plans, processes, learning portfolio, communications, facilities and technology. As such, you will be a core member of the team that helps ensure the airline is in a constant state of readiness to deal with any disruptive event – through both planning ahead and responding appropriately.
This role will allow you to develop a great understanding of the wider airline and partner operation and build personal and organisational resilience in the face of the most challenging situations.
Key skills presumably involve a) stopping weekend contractors pressing the big red ‘off’ button at the data centre and b) making sure Alex Cruz’ hi-viz vest is ready for use at all times. Apply on ba.com here. Thanks to Marc.
That odd email from Amex …..
If you have a British Airways American Express card, you probably got an email from Amex yesterday asking you to sign up for a new cashback deal.
All you had to do was spend £20 across WH Smith, Ocado, Shell and the Post Office, in as many transactions as you like, and you received 500 bonus Avios.
There was a button to ‘save to your card’, but it didn’t work. Amex told one reader yesterday that it hadn’t been added to the system yet. It told another that all 20,000 registrations had already gone, which I doubt is true as I clicked through within 30 seconds of receiving the email.
It did start working at about 9pm last night and I was able to register myself and my wife successfully. If you tried and failed during the day yesterday, try again now before the 20,000 registrations cap is reached.
PS. Talking of Amex IT cock-ups, American Express has just told holders of the British Airways Corporate American Express Card that it has fixed an IT error in setting up new Avios accounts. This error has been in place since 2015. Amex has only just got around to dealing with it, even though it impacted everyone who did not have an Avios account in place at the point of their BA Corporate Amex application.
There is also an IT issue regarding the Starwood American Express card which Amex still refuses to admit exists and which cost me 10,000 SPG points. This has been going on for at least 3 years …..
Want to earn more points from credit cards? – January 2021 update
If you are looking to apply for a new credit or charge card, here are our January 2021 recommendations based on the current sign-up bonus.
British Airways American Express
5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review
British Airways American Express Premium Plus
25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review
American Express Preferred Rewards Gold
Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review
The Platinum Card from American Express
30,000 points and an unbeatable set of travel benefits – for a fee Read our full review
Virgin Atlantic Reward+ Mastercard
15,000 points bonus and the most generous non-Amex for day to day spending Read our full review
Earning miles and points from small business cards
If you are a sole trader or run a small company, you may also want to check out these:
American Express Business Gold
20,000 points sign-up bonus and free for a year Read our full review
American Express Business Platinum
40,000 points sign-up bonus and a long list of travel benefits Read our full review
British Airways Accelerating Business American Express
Earn both Avios and BA On Business points with your business spending Read our full review
Capital On Tap Business Rewards Visa
The most generous Avios Visa or Mastercard for a limited company Read our full review
Disclaimer: Head for Points is a journalistic website. Nothing here should be construed as financial advice, and it is your own responsibility to ensure that any product is right for your circumstances. Recommendations are based primarily on the ability to earn miles and points and do not consider interest rates, service levels or any impact on your credit history. By recommending credit cards on this site, I am – technically – acting as a credit broker. Robert Burgess, trading as Head for Points, is regulated and authorised by the Financial Conduct Authority to act as a credit broker.