On Saturday I wrote about the repeat of the Groupon / Iberia promotion which let you buy Avios for 1.1p.
EDIT: Comments below suggest that Groupon has fixed its IT overnight, so if you had problems yesterday please try again
When this offer first ran in 2015 there were terrible IT issues which meant that many people had real problems receiving or redeeming their vouchers. My later articles, when the deal re-ran, came with a note of caution. However, after 3-4 outings with no reported issues, I began to recommend it again with no caveats.
It seems I gave Groupon too much credit. The new Iberia / Avios offer seems beset with issues with no-one able to redeem their vouchers. The ‘good’ news is that, because everyone seems to be impacted, you can be sure it will be fixed if you sit it out. (A problem which only impacts you is never easy to solve, but when everyone is hit it is better!)
If you’ve got a voucher which you currently cannot redeem, I would put it to one side for a few days, let others – in Spain, who speak the language – put pressure on Groupon Spain and Iberia Plus and just wait for it to resolve itself.
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