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My review of the Lufthansa lounges at London Heathrow Terminal 2

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This is my review of the Lufthansa lounges at London Heathrow Terminal 2.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

My SWISS First Class flight to Dubai started at a worryingly early hour at Heathrow Terminal 2.  Passing through security at 4.30am for a 6am flight, I discovered that the lounges did not open until 5am.  I had to kick my heels for 30 minutes before I could go in.

I last visited the Lufthansa lounges in Terminal 2 in 2015 as part of an official tour.  Unlike the Singapore, United and Air Canada lounges which are out in 2B satellite terminal, the Lufthansa lounge is in the main building.

If you are flying on a Star Alliance carrier from there, especially short-haul, it is your only option.  The other lounges in 2A are the Aer Lingus lounge which we last reviewed here and the Plaza Premium (Priority Pass etc) lounge I reviewed here.

To be honest, unless you have a long layover, you are unlikely to want to walk over to the satellite terminal to try out any of the lounges there.  It is a long way.  If you do have the time, the United Club lounge in Terminal 2B is by far the best of the four Star Alliance lounges.

Inside the Lufthansa lounge at Heathrow

Apart from the First Class Terminal in Frankfurt (review) and the First Class Lounge in Munich (review), Lufthansa lounges don’t really ‘do it’ for me.  They are very utilitarian – plain walls, functional chairs and tables, large open spaces.  There is nothing to make you feel special, in my view.

That said, there is nothing wrong with what you get and the daylight is excellent.  There are two lounges – one for silver / Frequent Traveller card holders and business class passengers, and a Senator lounge for Gold card holders and anyone connecting to a First Class flight.  Slightly oddly, to get to the Senator lounge you must walk through the business lounge.  As I was flying in SWISS First I was given a bit of paper with a bar code on it to activate the door to the Senator section.

(To spoil the surprise, the only obvious difference between the two is that breakfast in the Senator lounge included sausages ….)

The Lufthansa Heathrow business lounge

This is the main business lounge which most people will use (pictures courtesy of a new iPhone 8 so you should see some improvement!):

Lufthansa Business lounge review Heathrow Terminal 2

and:

Lufthansa Business lounge review Heathrow Terminal 2

and:

Lufthansa Business lounge review Heathrow Terminal 2

and part of the hot breakfast, without the Senator only sausages:

Lufthansa Business lounge review Heathrow Terminal 2

Whilst I didn’t take a picture, there is also a large utilitarian business / working area with a table that could accommodate a small team meeting.  There is also a decent but not exceptional range of newspapers and magazines.

Inside the Heathrow Senator lounge

Once you pass through the door into the Senator Lounge, the utilitarian design does not change, except for the fake wall of greenery at the rear:

Lufthansa Senator lounge review Heathrow Terminal 2

with some working space:

Lufthansa Senator lounge review Heathrow Terminal 2

and:

Lufthansa Senator lounge review Heathrow Terminal 2

Here is the main dining area in the Lufthansa Senator lounge at Heathrow:

Lufthansa Senator lounge review Heathrow Terminal 2

where you can eat at these uninspiring tables:

Lufthansa Senator lounge review Heathrow Terminal 2

Fairly decent alcohol collection but no champagne, only sekt:

Lufthansa Senator lounge review Heathrow Terminal 2

The main difference between the two lounges is this:

Lufthansa Senator lounge review Heathrow Terminal 2

… although the main lounge does have fresh fruit segments and yoghurt which I didn’t see in the Senator area.

Conclusion

The Lufthansa lounge in Heathrow Terminal 2 is spacious and, at least at 5am, has a decent food spread.  United Club in Terminal 2B remains the stand-out Star Alliance lounge, but if you haven’t got the time or effort to walk over there then this will do perfectly well.

I would be happy to use it on a regular basis if I was shuttling between Germany, Austria, Poland, Croatia, Switzerland or Scandinavia and the UK with a Star Alliance carrier.  All it lacks is a sense of occasion.

A more interesting contest is between the Lufthansa lounge and the Priority Pass option downstairs, Plaza Premium.  In terms of design and overall style, Plaza Premium wins by a mile.  It also has a better food selection.  What is doesn’t have is any natural light and it also gets more crowded.  I get a feeling that, if I had access to both, I would end up switching between them depending on my mood on the day.

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Comments

  1. I’ve got an air china flight next month from t2. Which has the best first class lounge ? Not flown first before (or likely too again!) so looking to make the most of it. Will want food and drinks. Was thinking that the ua one looks best for a sitdown meal and a few drinks before my flight.

    • Singapore has a First Class lounge, whether it is SQ F passengers only I don’t know. Fairly small space but exclusive.

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