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Review: I try the Hyatt Place Dubai Al Rigga hotel

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This is my review of the Hyatt Place Dubai Al Rigga hotel.

Arriving off a flight into Dubai late at night, I didn’t see any value in paying for an expensive hotel that evening.  I had booked the Waldorf Astoria on the Palm for my second night, with a noon check-in and 4pm check-out via American Express Fine Hotels & Resorts, as I explained here.  All I needed was somewhere to answer a few emails and grab some sleep because heading over to the Waldorf in the morning.

Dubai hotels are not cheap on a midweek night in January.  I booked the Hyatt Place via ‘cash and points’, using 4000 World of Hyatt points and Dhs 202 (£50) cash including tax.  The cash price was over £100 so I was getting better than my floor value of 1p per World of Hyatt point.

Regular readers will know that I think Park Hyatt is the best luxury brand run by a major hotel chain.  Looking across the entire chain, I think it outclasses St Regis, InterContinental and The Ritz-Carlton.  The best Grand Hyatt properties, such as Tokyo and Berlin, are almost at the same level.

Hyatt Place was a different matter.  I had never stayed at one before.  It is a relatively new brand, launched in 2006, and it didn’t reach the UK until 2016 when the first of the two Heathrow hotels opened.

What is Hyatt Place?

This is the official guff from Hyatt:

Launched in 2006, Hyatt Place brings to the upscale select service hotel category the authentic hospitality for which Hyatt is known. Inspired by multitasking travelers’ 24/7 lifestyle, Hyatt Place combines stylish design and practical amenities with forward-thinking technology and purposeful service. Spacious guestrooms feature multiple areas to work and relax, and include the Cozy Corner; plush Hyatt Grand Bed; and ergonomic work center. Every guestroom is also equipped with a state-of-the-art media center that allows electronic devices to plug directly into the 42-inch, high-definition television, giving guests instant access to the technological amenities they’re accustomed to accessing at home or in the office. Hyatt Place hotels also feature complimentary Wi-Fi access, a [email protected] fitness center, a coffee and wine bar serving specialty coffees and premium wine and beer, and a Grab ’n Go case stocked with freshly made sandwiches and salads. The 24/7 Gallery Menu offers made-to-order breakfast, lunch and dinner entrées around the clock, in addition to the a.m. Kitchen Skillet, a complimentary hot breakfast served daily. Specially trained Hosts are on hand to offer assistance with everything from directions to check-in to a freshly made meal.

In practice, this appears to mean:

  • free breakfast
  • free wi-fi
  • an upmarket but ‘limited service’ approach
  • high quality beds
  • in-room work areas with plenty of sockets

Taking an even simpler approach, I would say that Hyatt Place offers a four-star hotel environment but at a substantially lower price point due to the limited services available.

Hyatt Place Dubai Al Rigga

The Hyatt Place Dubai Al Rigga is directly outside Al Rigga metro station, although you are far more likely to take a taxi from the airport.  Cars are cheap in Dubai – I can’t remember what I paid to get to the hotel, but the ride back (in a Lexus ES via Uber) was £5.75.

Check in was quick and efficient and I was soon in my room.  The first thing you notice is the impressively wide and well decorated corridors:

Hyatt Place Dubai Al Rigga review

followed by the large and very well furnished rooms:

Hyatt Place Dubai Al Rigga review

and

Hyatt Place Dubai Al Rigga review

and

Hyatt Place Dubai Al Rigga review

As you can see, money has been spent on the rooms.  It also shows in areas that are not obvious from the photographs – proper toiletries instead of on-wall dispensers, plenty of proper coat hangers in the wardrobes, lots of plug sockets in the right places and fast wi-fi able to stream video without any issues.

This is homely lobby:

Hyatt Place Dubai Al Rigga review

which also contains a 24-hour coffee shop.  This is not run by the hotel which means you need to pay cash – you cannot charge items to your room.  This was slightly frustrating as it meant carrying a credit card around the hotel and it meant I wouldn’t earn World of Hyatt points on what I bought!

The Hyatt Place Dubai Al Rigga also has a swimming pool.  It is not outstanding by any means but for a budget city centre hotel it isn’t bad:

Hyatt Place Dubai Al Rigga review

The hotel is surprisingly quiet.  What you don’t see from my pictures is that in front of the hotel is a car park used by the adjacent mosque.  This means that there is no main road traffic passing directly in front of the rooms.

Looking at the hotel literature, there are other features I didn’t use:

  • A free shuttle bus to various tourist sites
  • A 24/7 gym
  • Surprisingly affordable (by Dubai standards) food in the restaurant or by room service (two beers and a pizza for £15 for example)

I can’t comment on the free breakfast, unfortunately.  On my first night I didn’t wake up until 10.30 the following morning.  On the second visit, two days later, I left for the airport at 5.30am.

(Regular readers may remember that I said I was going to spend my 3rd night at the JW Marriott Marquis.  After I enjoyed my first visit to the Hyatt Place, I decided to cancel the Marquis and rebook the Hyatt.  It was under £90 – this was a Thursday night, a weekend in the Middle East – and I would get 35,000 Marriott Rewards points refunded so in terms of value for money it was a simple choice.)

As this was my first ever visit to a Hyatt Place I can’t comment on the rest of the chain.  I can imagine that conversions, such as the two Heathrow hotels, may not be as impressive.  Based on this stay, though, I can recommend Hyatt Place if you are looking for an upmarket environment with limited services at a modest price.

The Hyatt Place Dubai Al Rigga website is here if you want to find out more.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

Comments (39)

  • Dan says:

    Can anyone recommend a Hilton or Starwoods in Dubai? Need to use up a free reward night / use up some SPG points before they expire

    • Sufyankkk says:

      Go for Hilton Garden Inn al muraqqabat near Deira or HGI Al Mina. The latter is on creekside, not a good location for most but these two are usually very cheap. Al muraqqabat one is my favorite low cost hilton chain hotels in Dubai. Outstanding customer service, diamonds and golds always get an upgrade. Avoid the hilton garden inn mall of emirates. If alot of your points are going to expire, spend them on Astoria, Jumeira. Haven’t tried an spg in Dubai

    • Alex W says:

      You can transfer SPG points to Marriott before they expire.

    • Tom1 says:

      Depends how many points you have!
      Grosvenor house and Le Royal Meridien both on SPG.

    • Rob says:

      Waldorf on the Palm (review to follow) clearly the best Hilton option. SPG … depends what you want. A brand new Aloft opened on the Palm last week. You have the (a bit dated I think) Westin and Meridien beach resorts. Grosvenor House has good feedback but not on the beach. I personally dislike the Habtoor City St Regis / Westin / W but that is only based on being there for an event, it is too overbuilt in my view. Airport Meridien very dated.

      • gdmd12 says:

        Have stayed at SPG Le Royal Meridien which is the best hotel I have every stayed at (although that was in 2007!). Grosvenor House residents used to get free shuttle bus access to Le Royal Meridien’s private beach, pool and sun loungers (I believe this is still the case)

      • Andrew C says:

        Le Meridien at the airport is actually split into two buildings – the original hotel, and the new Royal Club building. As such the Royal Club rooms are very good and modern. Also the Royal Club lounge (basically a bar in the lobby of the Royal Club building) is great in an evening – comprehensive menu of complimentary drinks and a fair number of snacks, and ample breakfast options.

        I too can highly recommend Grosvenor House. The Le Royal Meridien opposite Grosvenor House also seemed to be well maintained and staffed.

  • Mike says:

    Westin Mina al Seyahi is a good option if going on vacation. Get the Club room. Very good location (unlike hotels on the Palm, in my opinion).

    Rob – re: Hyatt in Dubai (or Abu Dhabi or Qatar). Pretty much all 4 star hotels in these cities are anomalies compared to other 4 stars in other parts of the world. Even 3 star basic hotel like Premier Inn have decent gyms and a pool! The investment the local operators put in these hotels are great for us travelers…but traveling to Canada or the US or UK and expecting the same only leads to disappointment.

    • Bagoly says:

      Yes, standards are much higher there.

      Similarly for new build apartments, which have much better quality finishing (and much larger size) in Gulf city states than in UK.

  • HappyHarry says:

    Mmm, interesting.

    I currently have a booking at the DXB PI for AED 264.60

    The Hyatt Place Al Rigga is coming in at AED 404.05…

    Is it worth AED 140 (about £27) more ?

    Decisions, decisions… !

    • Rob says:

      264 is exceptionally cheap for Dubai. If you all you need is a bed for the night then you are basically spending the extra £27 “for extra niceness”! Which you may see as worthwhile or may not. I did.

  • Yuff says:

    Stayed at the PI about 3 years ago, convenient for the airport and could sleep 4 in a standard room.
    Judging by Rob’s review the 2 hotels are a world apart, if my wife saw the review( me too) we’d be at the Hyatt.
    The PI was a good late choice for a cheap night after the Atlantis, but not in the Hyatt’s League from this review.
    The cheap hotel last October was the Conrad on points 😉

  • Paul says:

    You might have a different view of the Hyatt place hotels after staying with them on the US where I’d compare them to a Hilton garden or equivalent
    In the US they are far from a luxury brand and a large step down from a Conrad or intercontinental etc

    • Brian says:

      I think Rob was comparing Park Hyatt and Grand Hyatt to Conrad and Intercontinental, rather than Hyatt Place.

    • Lady London says:

      I stayed in Hyatt Place in Sarasota, FL. a few years back. Really impressed with the size of the room, quality of the furnishings and amenities. Star value received was at least one star above official rating. A really good room to work, or use TV for entertainment options.

      After that I looked into making Hyatt one of the 2 hotel programs I can afford to invest my nights in seriously. I just couldn’t switch to Hyatt overall as they have such a small footprint in Europe. They are adding hotels in Europe at airports though, so I’m keeping a watch. My profile is I like luxury but don’t need full service .

  • Anna says:

    We’ve got a Hyatt Place booked near Dulles airport for the first night of our holiday in August. It looks great, pool and free breakfast, we paid less than $100 for a one bedroom suite with separate living room and kitchen for 3 of us.

  • Fadi says:

    I used to work on Al Rigga st. Try Al Safadi restaurant for nice food and then the iconic juice world a few doors down.

  • Alan says:

    Stayed in one near the San Francisco (down near Tesla’s factory). Not as plush as this but decent value for money. Breakfast was fine although definitely took it down more the HIX/Hampton Inn route. I’d say this was a particularly good example that you saw, but overall still a good brand to stay at if price is good.