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Review: I try the Hyatt Place Dubai Al Rigga hotel

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This is my review of the Hyatt Place Dubai Al Rigga hotel.

Arriving off a flight into Dubai late at night, I didn’t see any value in paying for an expensive hotel that evening.  I had booked the Waldorf Astoria on the Palm for my second night, with a noon check-in and 4pm check-out via American Express Fine Hotels & Resorts, as I explained here.  All I needed was somewhere to answer a few emails and grab some sleep because heading over to the Waldorf in the morning.

Dubai hotels are not cheap on a midweek night in January.  I booked the Hyatt Place via ‘cash and points’, using 4000 World of Hyatt points and Dhs 202 (£50) cash including tax.  The cash price was over £100 so I was getting better than my floor value of 1p per World of Hyatt point.

Regular readers will know that I think Park Hyatt is the best luxury brand run by a major hotel chain.  Looking across the entire chain, I think it outclasses St Regis, InterContinental and The Ritz-Carlton.  The best Grand Hyatt properties, such as Tokyo and Berlin, are almost at the same level.

Hyatt Place was a different matter.  I had never stayed at one before.  It is a relatively new brand, launched in 2006, and it didn’t reach the UK until 2016 when the first of the two Heathrow hotels opened.

What is Hyatt Place?

This is the official guff from Hyatt:

Launched in 2006, Hyatt Place brings to the upscale select service hotel category the authentic hospitality for which Hyatt is known. Inspired by multitasking travelers’ 24/7 lifestyle, Hyatt Place combines stylish design and practical amenities with forward-thinking technology and purposeful service. Spacious guestrooms feature multiple areas to work and relax, and include the Cozy Corner; plush Hyatt Grand Bed; and ergonomic work center. Every guestroom is also equipped with a state-of-the-art media center that allows electronic devices to plug directly into the 42-inch, high-definition television, giving guests instant access to the technological amenities they’re accustomed to accessing at home or in the office. Hyatt Place hotels also feature complimentary Wi-Fi access, a [email protected] fitness center, a coffee and wine bar serving specialty coffees and premium wine and beer, and a Grab ’n Go case stocked with freshly made sandwiches and salads. The 24/7 Gallery Menu offers made-to-order breakfast, lunch and dinner entrées around the clock, in addition to the a.m. Kitchen Skillet, a complimentary hot breakfast served daily. Specially trained Hosts are on hand to offer assistance with everything from directions to check-in to a freshly made meal.

In practice, this appears to mean:

  • free breakfast
  • free wi-fi
  • an upmarket but ‘limited service’ approach
  • high quality beds
  • in-room work areas with plenty of sockets

Taking an even simpler approach, I would say that Hyatt Place offers a four-star hotel environment but at a substantially lower price point due to the limited services available.

Hyatt Place Dubai Al Rigga

The Hyatt Place Dubai Al Rigga is directly outside Al Rigga metro station, although you are far more likely to take a taxi from the airport.  Cars are cheap in Dubai – I can’t remember what I paid to get to the hotel, but the ride back (in a Lexus ES via Uber) was £5.75.

Check in was quick and efficient and I was soon in my room.  The first thing you notice is the impressively wide and well decorated corridors:

Hyatt Place Dubai Al Rigga review

followed by the large and very well furnished rooms:

Hyatt Place Dubai Al Rigga review

and

Hyatt Place Dubai Al Rigga review

and

Hyatt Place Dubai Al Rigga review

As you can see, money has been spent on the rooms.  It also shows in areas that are not obvious from the photographs – proper toiletries instead of on-wall dispensers, plenty of proper coat hangers in the wardrobes, lots of plug sockets in the right places and fast wi-fi able to stream video without any issues.

This is homely lobby:

Hyatt Place Dubai Al Rigga review

which also contains a 24-hour coffee shop.  This is not run by the hotel which means you need to pay cash – you cannot charge items to your room.  This was slightly frustrating as it meant carrying a credit card around the hotel and it meant I wouldn’t earn World of Hyatt points on what I bought!

The Hyatt Place Dubai Al Rigga also has a swimming pool.  It is not outstanding by any means but for a budget city centre hotel it isn’t bad:

Hyatt Place Dubai Al Rigga review

The hotel is surprisingly quiet.  What you don’t see from my pictures is that in front of the hotel is a car park used by the adjacent mosque.  This means that there is no main road traffic passing directly in front of the rooms.

Looking at the hotel literature, there are other features I didn’t use:

  • A free shuttle bus to various tourist sites
  • A 24/7 gym
  • Surprisingly affordable (by Dubai standards) food in the restaurant or by room service (two beers and a pizza for £15 for example)

I can’t comment on the free breakfast, unfortunately.  On my first night I didn’t wake up until 10.30 the following morning.  On the second visit, two days later, I left for the airport at 5.30am.

(Regular readers may remember that I said I was going to spend my 3rd night at the JW Marriott Marquis.  After I enjoyed my first visit to the Hyatt Place, I decided to cancel the Marquis and rebook the Hyatt.  It was under £90 – this was a Thursday night, a weekend in the Middle East – and I would get 35,000 Marriott Rewards points refunded so in terms of value for money it was a simple choice.)

As this was my first ever visit to a Hyatt Place I can’t comment on the rest of the chain.  I can imagine that conversions, such as the two Heathrow hotels, may not be as impressive.  Based on this stay, though, I can recommend Hyatt Place if you are looking for an upmarket environment with limited services at a modest price.

The Hyatt Place Dubai Al Rigga website is here if you want to find out more.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

Comments (39)

  • Keith says:

    Any idea on the best way to book a day room in Dubai? We’re arriving from a cruise at 09:00 and leaving on a flight at midnight. So ideally I guess a room from 10am to 9pm would be perfect.

  • shd says:

    Hyatt Place Hayes “LHR” is a fairly nice property if you’re prepared to ignore the location – unless of course you want both a builders’ merchant and kitchen showroom within easy walking distance. I wouldn’t, however, recommend the curry house across the Uxbridge Rd.

    Hyatt Place AMS is good, I’ve stayed a few times.

    • Tom1 says:

      I’m at the Amsterdam Hyatt place right now.
      It’s my preferred hotel here of the ones in our company preferred hotel list. It’s nice – but not as smart as the photos of Dubai.
      The only downside I see is the lack of loyalty points/promos.
      Also this hotel doesn’t have any Tv/media connectivity – the TV on the wall also makes connecting HDMI cables very tricky.

  • S says:

    We became Hyatt converts after 4 nights in the GH in KL last summer. Simply brilliant. Almost opted for the Place in Chicago next month but the reviews were a bit mixed, and we managed to snag the Conrad for basically the same price.

  • Mr ah says:

    Has anyone stayed at Hilton The Walk in JBR? I was looking to book their 3 bed apartment….so any thoughts on this property would be appreciated

    • gdmd12 says:

      Stayed at the Hilton The Walk JBR last April in a 3 bed apartment. It was lovely and very clean – only issue we had in the apartment was the bathrooms are cheap and not very well lit. You’ll also face a long wait for lifts to the apartments. You get to use all the Hilton facilities across the road including the pool, private beach and sun loungers. Of course you are right on The Walk with all the restaurants etc. Going back to Dubai this April and would have been happy to book there again but an apartment at the Hilton Doubletree JBR was a better deal for us. Have also previously stayed at Le Royal Meridien which is the best hotel I have every stayed at (although that was in 2007!)

      • Mr ah says:

        Thanks for that….can you use the executive lounge in the Hilton across the road?

        • gdmd12 says:

          I don’t know about the lounge TBH as sadly I don’t have that level of status ! Happy to try and answer any other questions…

  • Mr ah says:

    OT – regarding Dubai taxi apps, I think Careem may be a better option than Uber. Etisilat are giving 100Dhs free credit on visitor sim cards so if you buy several sims for each family member for local use, it works well. Plus you can also convert Emirates skyward miles into Careem. I think the conversion is 4000 miles = 25USD Careem credit

  • Clive says:

    Did you not get woken by the call to prayer Rob? Carrying on the Hyatt Place theme we have booked a couple of nights in the new Bangkok Hotel in August. Looks pretty swish for a Place.

  • IanMacK says:

    I stayed at the Hyatt Place, Gurgaon to complete the ‘5 Hyatt Brands’ promo bonus.
    It was great value and as Rob’s review highlights, very functional as well.
    The staff also seemed to all have the ‘Hyatt service’ ethos which sometimes gets lost as you go down the brand chain.
    A good option if you are on business in Gurgaon DLF / Cybercity.

  • Tariq says:

    Not sure about free breakfast, we stayed at the LHR Hyatt Place last year (although booked via Hotels.com) and we were told we had to pay for breakfast so just left and ate in Galleries Club instead.