When your Club Carlson points expire, and how to stop it

I receive occasional emails from readers asking ‘How can I stop my Club Carlson points from expiring?’ or ‘When do my Club Carlson points expire?’.  This new series looks at the major hotel loyalty programmes and shows you how to keep your valuable points intact.

If you need to refer to this article in the future, there is a link to it on our ‘Hotel Promos’ page in the Club Carlson section.  This also includes details of current Club Carlson promotions.

About Club Carlson

Club Carlson is the loyalty scheme for Radisson Blu, Radisson Red, Quorvus Collection, Park Inn, Park Plaza and Country Inns & Suites hotels.  The scheme is due to be renamed ‘Radisson Rewards’ in the next few weeks.

When do Club Carlson points expire?

According to the Club Carlson terms and conditions here “If there is no Gold Points activity in your Club Carlson account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your Gold Points.”

What do they mean by ‘activity’?

The key point is that YOU DO NOT NEED TO STAY AT A HOTEL TO KEEP YOUR POINTS ALIVE. You simply need to have some activity go through your account.

Park Plaza Westminster Bridge

There are various ways of achieving this:

Earning points:

Transfer American Express Membership Rewards points into your account

Buy Club Carlson points

Go shopping at Bicester Village – you will earn 10 points per £1 spent

Credit a car rental to Club Carlson. It is partners with Alamo, Avis, Budget, Enterprise, National and Sixt.

US readers can also earn points by ordering flowers or wine via Club Carlson partners.

Spending points:

Any movement on your account should cause your expiry date to reset. These are the smallest redemptions possible:

If you have at least 9,000 points, book and then cancel a redemption night at a Park Inn in a low cost country (UK Park Inn hotels are now from 15,000 points).  This should count as activity, in my opinion, but of course you try this at your own risk.

Transfer points into an airline loyalty scheme. The minimum transfer is 2,000 points.

Club Carlson has a number of charity partners on their website who accept donations of points. The minimum donation is only 1,000 points.

Redeem for a pre-paid MasterCard. You can redeem 30,000 points for a £25 gift card. 105,000 points is a slightly better deal as this gets you a £100 gift card.  You can also get a variety of High Street gift cards too.  Whilst gift card redemptions from airline and hotel schemes are usually poor value, this one is actually no worse than redeeming points for airline miles (100,000 points would get you 10,000 airline miles) assuming you value an airline mile at 1p.

As you can see, there is no excuse at all for letting Club Carlson points expire!

If you want to track the expiry dates of all of your miles and points, I recommend signing up to AwardWallet for free.  It keeps all of your points balances, including non-travel loyalty schemes, in one place and updates them automatically. If you pay for the premium version it also tracks your expiry dates and emails you when points are about to expire.

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About Head for Points

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Comments

  1. Earning points: e-rewards!

  2. OT – how does Moneycorp compare to Transferwise in people’s experience? I made my first Transferwise transfer but would Moneycorp offer better rates for large transfers?

  3. OT but hotel related and no bits today. I’ve been accepted for the Hilton Honours visa card and am hoping to redeem my free weekend night at the Ames (Curio) in Boston this summer (unless anyone can suggest a better use of it). A couple of Curve cash withdrawals and utility payments should cover the £750 spend but I’ve not been in the hotel points collecting game so far and am wondering if it would be worth starting as I generally like Hilton and especially the Homewood Suites properties as they are ideal for families. What are the best ways of generating and using HH points?

    • I have converted loads of Virgin Miles to HH points at 2VM > 3HH.
      Also 8,000 E-Reward points give 7,000 HH.
      Ames does look good.

    • If you are Tesco CC rich you can transfer to Virgin (20% bonus ATM) and then onto Hilton.

      AMEX MR transfers are 2x –> Hilton.

      I’ve used my previous redemptions at Waldorf Astoria in NYC, Conrad London & Conrad Maldives (*2)

      Boston sounds a good value redemption as it hotels can easily be over £300/night in high season… What’s the cash price when you are going?

      Here’s Anika’s review on here recent Boston trip..
      https://www.headforpoints.com/2017/11/27/review-ames-boston-hotel-curio-collection-by-hilton/

      • I am keen to hear about how you have managed multiple redemptions. I’ve not churned my Honors Visa card in the belief you only ever get it once.

      • Hi TripRep, the Ames is showing at over $500 dollars for the night we want. Of course it might not be available by the time I’ve got the voucher, but as you say, most hotels in Boston are pretty pricy, the cheapest airport Hilton is nearly £200 per night.

      • How did I miss this?!

    • Anna – HH also have an 80% offer on buying points, read Rob’s advice on getting best value from this, they sometimes do 100% bonus too.

      https://www.headforpoints.com/2018/02/05/how-to-earn-virgin-flying-club-miles-from-virgin-trains/

      I assume you are already Gold/Diamond status? Rob has plenty of articles on getting value out of Hilton.

      I tend to redeem at high end or low end properties. The current 2000 promo / stay is pretty good value for cheap one night stays.

      The majority of my stays are just 1 nighters where I’ll often elect to pay cash if it’s better value than points. Stayed at the Doubletree in Dundee again recently, £55 Inc breakfast for two, upgraded to King Deluxe with sofa, earnt nearly 4k in HH + Iberia miles. Sadly the swimming pool was closed for maintenance, a polite word requesting goodwill on this got me a further 5k HH points. Really like the hotel, friendly staff. Will be back hopefully when the pool is open. 😀

    • I am a fan of Hilton, prefer their Doubletree brand. Been collecting points with HHonors for around 12 years now. The 5 nights for 4 redemptions I really like. Had some upgrades and comp brekkies with them too, even when only a silver. Now gold so expecting more from my 3 upcoming stays.

    • @Anna, its definitely worth collecting hotel points. You can get a much higher rebate on your stays compared to taking airline miles. I wish someone had told me this from.the start!

      Collecting: as someone said 1 Clubcard point -> 2.5 virgin miles -> 3.75 Honors points. Currently 20% bonus from Tesco to Virgin so 1 Clubcard point = 4.5 Honors

      Get the Amex Platinum: signup bonus +2k spend + referred bonus = 37k MRs = 74k Honors. Plus you get Hilton gold status, this will last this year and next year even if you cancel the Amex platinum for a prorata fee refund.

      Spending: got to be Conrad Rangali! One day…

  4. David2910 says:

    OT – no bits today – does anyone know if it’s possible to upgrade an ARCC to a PRGC or Plat for bonus points? I have not received anything targeted or seen any links from others. Just curious to know if anyone has experience? I have not discussed with amex directly yet but will do when a chat opportunity arises.

    • Tried this using the online form entering ARCC details and got a letter stating it wasn’t possible. Instead opened PRGC (no signup bonus due to ARCC held) and upgraded to Plat almost immediately. Hoping to get upgrade bonus…

      • David2910 says:

        Interesting. Let me know how it goes? Presumably you hadn’t previously had plat in six months’ prior.

  5. widely OT sorry: SPG moments, there haven’t been any released this year really (except the Lady GaGa concert which was cancelled) despite there being lots of events on at the o2? Rob do you know anything as to why?

    • No, I have been thinking the same.

      • weird, wonder if they’re just selling the box for cash as a whole or using it for corporate events only.

        • You can sell the boxes back to the O2 if you’re not using them. Perhaps Marriott is trying to generate a few quid.

    • I noticed that to but it was because Marriott is pushing their Marriott rewards moments i.e. Bon Jovi VIP access. perhaps going forward Marriott are going to drop SPG’s moments and just have their own. Makes sense really.

  6. ‘I noticed that to but it was because’ – how I ever got to be a PhD candidate is beyond me. Thank goodness for proofreaders….

  7. pommy ray says:

    with regards to earning Carlson points a good way was through extras on their and then on to ebay com to spend which would appear about a month later as some extra points to keep account alive. however recently extras on my app appears blank ! and ebay and others have vanished. have informed carlson they said reinstall app but still not appearing. has anyone else had problems with the extras on their app?

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