Hilton

When your Hilton Honors points expire, and how to stop it

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I receive occasional emails from readers asking ‘How can I stop my Hilton Honors points from expiring?’ or ‘When do my Hilton Honors points expire?’. This series looks at the major hotel loyalty programmes and shows you how to keep valuable points intact.

If you need to refer to this article in the future, there is a link to it on our ‘Hotel Promos’ page in the Hilton Honors section. This also includes details of current Hilton promotions.

About Hilton Honors

Hilton Honors is the loyalty scheme for a wide variety of hotel brands including Canopy, Conrad, Curio, DoubleTree, Embassy Suites, Hampton, Hilton, Homewood Suites, Home2 Suites and Waldorf Astoria.

When do Hilton Honors points expire?

According to the Hilton Honors terms and conditions here (clause 13):

“Members who do not have eligible activity as defined in a. – d. below in any 12 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated points. At the discretion of Hilton Honors, such Members may be permitted to remain in the Program and removed after five years of inactivity.

To keep accumulated Hilton Honors Points, the Member must take one of the following actions within a 12 consecutive month period:

a. stay at a hotel within the Hilton portfolio pursuant to the terms herein
b. earn Hilton Honors Points through any third party source of Hilton Honors Point accumulation, including a Hilton co-branded credit card, pursuant to its terms
c. purchase Hilton Honors Points; or
d. donate points through The Hilton Honors Giving Back Program”

What are my options to ‘earn Hilton Honors Points through any third party source”?

The key point is that YOU DO NOT NEED TO STAY AT A HOTEL TO KEEP YOUR POINTS ALIVE. You simply need to have some earning activity go through your account.

Hilton Paris Opera

There are various ways of achieving this:

Earning points (I have only listed options suitable for UK readers):

Transfer American Express Membership Rewards points into Hilton Honors. The minimum transfer is just 200 points which is worth 400 Hilton points.

Transfer points from Virgin Atlantic Flying Club into Hilton Honors. The minimum transfer is 10,000 Virgin miles which is worth 15,000 Hilton points.

Buy any quantity of Hilton Honors points

Take out the free UK Hilton Visa card (my review is here) and spend on it. The sign-up bonus on this card is excellent – a free night in any hotel when you spend just £750.

Credit an Alamo, Enterprise or National car rental to your account

Buy a Priority Pass for airport lounge access to earn 4,000 – 10,000 points

Earn points when using your mobile abroad via Travelling Connect (I wrote about it here) or One SimCard

Spending points:

Booking and cancelling a redemption room to create movement on your account does NOT count as activity under the terms above. Under the rules I quoted above there is only one spending option which keeps your points alive:

Donate points to charity via The Hilton Honors Giving Back Program. The minimum transfer is a steep 10,000 points.

Transfer points:

There is another alternative and one which I have used in the past. You can transfer Hilton Honors points to someone else for a fee of $12.50 per 5,000 points – the form is here. I would value 5,000 points at around £15 ($22.50) so there is some value in doing this rather than watching them expire.

You can also, as of 2017, pool your points with a friend for FREE. This allows you to move them out of your account before they expire. Details of points pooling are here.

It is slightly trickier to keep Hilton Honors points alive than with some other chains because you cannot simply book and immediately cancel a redemption night. That said, it is still a relatively easy thing to do, especially if you have some Amex Membership Rewards points.

If the worst comes to the worst and your points are lost, Hilton has been known to reinstate them if you call. This will usually require you to make a number of stays over the next few months – the points are not put back without some activity on your part.

If you want to track the expiry dates of all of your miles and points, I recommend signing up to AwardWallet for free.  It keeps all of your points balances, including non-travel loyalty schemes, in one place and updates them automatically. If you pay for the premium version it also tracks your expiry dates and emails you when points are about to expire.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

Bits: Is British Airways getting rid of the Club Europe table?, last day for 30% Hyatt 'buy points' bonus
What I learned at the Co-Brand Credit Card Conference yesterday
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Comments

  1. As an addition to the earning options, and depending on how you signed up, you can transfer points balances earned on eRewards for Hilton Honors points at a best rate of 7000 Hilton Honors points at a cost of 8000 eRewards points. The standard gap between points redemption apply.

    Furthermore, you can also do this with Club Carlson and Accor too. Can’t remember the best rates for both. The points with both of these sets of redemptions have also kept my balances alive in both loyalty clubs.

    • How long does it take to earn 7000 points though?

      • You can get to 8000 erewards several times a year even without paying attention to the surveys

        • As the previous poster stated, it is possible to complete enough surveys several times per year. Depending on how much I keep up with my surveys overall, and I do tend to answer to ensure I qualify for every survey, I average 11 redemptions per year with them across different options.

  2. Anyone know if Diamond for life points expire if theres no activity?

    Thanks

  3. I keep the Hilton Visa and use it in Apple Pay for a few low value contactless transactions each month, that has the effect of keeping my points with a rolling 12 month expiry.

    Basically the same principle as the (now unavailable) miles & more card…

  4. vindaloo says:

    I had a tiny number of Hilton points that were due to expire last year and I didn’t even think worth saving. The expiry date came and went but the points survived. A few weeks later I did a stay and the date reset. Happy days!

  5. I recently used honors points pooling. I found that it extended the expiry date for the account of both the receiver and the donor.

  6. Brand new to collecting Hilton points. I booked an airport Hilton through BA when the 1500 avios offer was on. Can I add this booking to my account, and will my Silver membership apply to the stay (though I don’t think it entitles me to much, free WiFi?!)

  7. Betty Boyd says:

    Off track here, I will lose my Diamond status in April next year. Anyone have any ideas how to retain my Diamond status

  8. Regarding the free night stay voucher: am I able to pay the difference and upgrade the room / include breakfast etc?

    Can’t find this info anywhere so far unfortunately

  9. The following is the wiki I set up a couple of years ago on flyertalk, which is crowd updated, detailing the expiration times of all the major flight and hotel programmes, and how each of them can be extended, where possible (some have a hard expiry).

    https://www.flyertalk.com/forum/milesbuzz/1706167-miles-points-do-don-t-expire.html

  10. I was Hilton Gold from April last year but when I log on now it seems to say Blue. Does it reset in Jan? ie per calender year?
    FYI. I got gold from the AMEX Plat (i no longer hold)

    • Pangolin says:

      It should reset in Jan-Feb, though I’ve heard stories of people who got lucky and managed to hold on to their status for quite a bit longer. This is too late for you but if you hold off until the new year has kicked in before dumping the Amex there’s a chance your status would last for the rest of the year.

  11. A timely article. Thought Hilton points were live for two years not just 12 months.

  12. Has anyone heard of James Cairnduff, Director – Customer Insights for Hilton? I’ve received an email but no Hilton braining therefore believe it to be spam or fake. Anyone else ever had similar emails?

    • johnny_c-l says:

      I have his emails now and again – surveys for travel patterns, hotel names, and the like. It’s genuine.

      • ankomonkey says:

        Me too. He sends me Hilton surveys to complete. I only do so if there’s a points reward.

  13. You haven’t mentioned the Hilton Honors points reinstate option that allows you to reinstate points that have expired for a fee. The option is difficult to find but it’s there if you look carefully after login.

  14. menachem says:

    does anyone know if it is possible to extend Singapore points ? by example to issue a ticket and then cancel it ?

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