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Ignore Iberia’s email about an American Express to Avios points transfer bonus

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Iberia Plus sent out an email last week offering a 20% bonus if you convert your American Express Membership Rewards points into Avios before 31st March.

This was a big mistake.

In teeny tiny small print at the bottom, it says:

Promotion valid for American Express Cardholders registered for the Membership Rewards® programme, with cards issued by American Express Card España S.A.U

This means that transfers from UK issued American Express cards will not count.  You will not receive a 20% bonus if you transfer Membership Rewards points to Iberia.

Iberia should have been substantially more careful in how it worded the English language version of this email, given that many will have gone to people living outside Spain.  I fear that the UK Amex call centre is going to be busy.

PS.  Of course, there is an outside chance that Iberia’s IT is not up to speed (hard to believe, I know), that it fails to spot that a transfer has come from the UK Membership Rewards scheme and awards the bonus anyway.  The problem is that the bonus will be added 14 days in arrears, not alongside the base points, and by the time we find out whether or not it works the offer will nearly be over.

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