Will there be an Avios platform announcement this week?

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We may get an announcement this week about the long-delayed restructuring of the avios.com platform.

There are a lot of moving parts, but what is rumoured is that avios.com will close as a standalone platform.  You will no longer have an avios.com account – you will only be able to have accounts with one of the airline partners.

You may have noticed that the avios.com website has been looking a little abandoned recently:

  • the Laithwaite’s wine deal closed 10 days ago but is still being promoted even though the landing page is dead
  • the opposite has happened with the new Economist offer of 13,200 Avios – the Avios landing page only shows 4,400 until you click through.
  • the Lloyds Avios credit cards are still being promoted although they are no longer available online

Avios platform changes

avios.com will not be going away, however.  Instead, the website may (or may not) become – like milesandmore.com – the place where you go to check your balance and redeem your points, with redemption stripped from the airline sites.  Aer Lingus and Vueling already operate like this, so it is ‘only’ a question of changing British Airways, Iberia, Meridiana, kulula.com and LEVEL.  I’m not sure how Flybe would be treated.

This is still very much speculation, however.  For clarity, this is not a devaluation and no-one will lose out, although there may be an impact on avios.com partners who are exclusive to that platform.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

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  1. KevMc says:

    O/T Just received the following email from amex regarding my Platinum Card:

    The Global Hotel Sale.
    Enjoy complimentary nights1 or up to 30% off pre-paid hotels2 for stays between 1 June 2018 and 30 September 2018, and get 5X Membership Rewards® points.3 Book by 16 May 2018.*

    Reading he T’s and C’s, it looks like all Amex Travel bookings made by 16th May will receive 5x points, including flights etc, so not just hotel stays:

    5X Membership Rewards Offer

    Cardmembers enrolled in the American Express Membership Rewards programme will earn 5 Membership Rewards points for every full £1 spent on flights, pre-paid hotels, car hire and experiences booked through American Express Travel at americanexpress.co.uk/travel between 3 April 2018 and 16 May 2018. Membership Rewards points cannot be earned on FINE HOTELS & RESORTS, The Hotel Collection and cruise bookings.

    Platinum Cardmembers who currently earn 2 Membership Rewards points for every full £1 spent on flights, pre-paid hotels, car hire and experiences booked through American Express Travel, will therefore receive an additional 3 points for every eligible £1 spent on the above mentioned bookings made through American Express Travel at americanexpress.co.uk/travel between 3 April and 16 May 2018. Points earned during this sale on current rate and the additional points, will show on Cardmembers statement within 10 weeks as two separate credits from ‘American Express Travel’.

  2. Andrew says:

    OT – £50 back on £250 spend with Apple currently saved on my BAPP. If you have it, save it fast as only open to 3,500 registrations.

  3. Ben E says:

    OT: there was an article a while back about being able to get into lounges (around the world?) in Brazil with your gold or platinum amex. Seems to not be working any more… only domestic cards allow for access, as I just found 🙁

    • That’s odd, the whole point of Amex is that it is a global product. Thanks for the update.

  4. sunguy says:



    Outsource your ATC service to the Duty Free shop and have to close because of lack of staff!


    • mark2 says:

      I give up. What is the connection to the duty free shop?

      • sunguy says:

        ATC at LGW is run by:


        NATS were ousted because they were too expensive…..

        Since 1st March 2016 Air Navigation Solutions Ltd has been responsible for air navigation service provision at Gatwick Airport on a 10 year contract.

        ANS is a wholly owned subsidiary of the DFS Group


        DFS (“DFS Group”) is a Hong Kong-based travel retailer of luxury products. Established in 1960, its network consists of duty-free stores located in 17 major airports and 18 downtown Galleria stores,

        Therefore, the Duty Free Shop owner runs ATC at LGW.

        • mark2 says:

          There is a very big difference between the duty free shop owner and the duty free shop.

    • Perhaps having an ATC will become a paid extra like checked luggage and seat selection?

  5. JamesB says:

    Way OT bit: Rob, whilst you are in the process of updating the look dtc of HFP can you please add a toggle enabling us to switch between ‘earliest/latest first’ views of the comment if the software used will allow this? It might be useful in articles with huge amounts of comments. Thanks.

  6. Tilly says:

    O/T – after a bit of advice please from seasoned travellers. Found a trip I’d like to book but the travel agency accept debit or credit card payment for the deposit but then all other balance payments is by cheque or bank transfer only. The trip is over £7k so won’t be paying the full amount in one go. But uneasy about bank transfer of such large sums for a holiday. They seat to be atol protected but still ………… any advice? My sister and brother in law booked their honeymoon through them (exact same package we are looking to book).

    Alternative is a similar package through another agent who is very reputable, we used them for our honeymoon and incidentally have a £100 off £1000 spend on my amex plat card at the moment for them (Trailfinders). Only thing is their package is a little more expensive but that can be tweaked.

    • Tilly says:

      *They appear to be atol protected*

    • JamesB says:

      At the price I guess you must have a lot of premium hotel rooms so why not give Bon Vivant a chance to see if they can do something for you?

      • Tilly says:

        It’s a tour package so includes guides, transfers, excursions and 4* accommodation with a few meals. BA WTP flights. For 2 people.

    • I’m sure it’s possible to check if they are really an ATOL member, however I would be wanting to put that kind of spend on a points/voucher earning card so would find a travel agent which did accept credit cards for that as well as protection from fraud/going bust/etc. I imagine travel agents have to compete quite hard for business these days with so many people organising their own trips and there will be one which at least accepts Visa or Mastercard if not Amex.

      • Tilly says:

        It’s like you read my mind Anna. Was wanting to check though that I wasn’t being over cautious for the protection side of things and also wanting to use my amex or HH visa card for the points is a big factor.

        My sister and BIL used them and highly recommend them but it’s the payment arrangements I’m uncomfortable about.

    • Jonathan says:

      As long as the overall transaction is over £100, which your trip sounds like it is. Then you should have section 75 protection from the credit card company assuming you pay the deposit on CC and not a debit card.

  7. Roger says:

    With loyalty programs taking a beating today, check out OMAAT.
    Possible culling of SPG to Airline transfer on 16th April?

    It may just be a rumor or not?

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