IAG ‘to make a third €1.5bn offer for [airline] Norwegian’

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• Mark2 says:

  22 May22 May 16:32

  OT
  Bad news_
  My wife received Avios on her previously defective Lloyds Avios account and has received a manual credit for points missing.

  So no more compensation!

  • Alex W says:

    22 May22 May 21:58

    If it wasn’t within the time they stated (6 months?) You may still get some compo. Think I got another £50.

  • Tom1 says:

    22 May22 May 22:17

    I complained on Sunday evening for the 3 months of missing points – I needed those points for my flight booking.

    My phone rang on Monday morning – a nice lady from Lloyds telling me that they opened a new Avios account for me (but never told me) and gave me the Avios membership number.

    So I now have my missing points 🙂 But no compensation 🙁

• signol says:

  22 May22 May 16:33

  OT. TFL Rail have taken over running the Heathrow Connect service. As I understand it, Oyster and Contactless PAYG are now accepted on it, with a special (ie higher than normal) fare, but period travelcards and daily caps will be the standard.

  • N says:

    22 May22 May 17:06

    2 train ph from Paddington to Hayes&Harlington are the new Crossrail stock too!

• The Original Nick says:

  22 May22 May 16:54

  O:T, Just noticed 1500 ihg points posted to my account under ‘Airline Incentive’
  Anyone have any idea what it is for?

  • Genghis says:

    22 May22 May 17:04

    Similarly, I’m seeing lots of “Offer Win” for zero points. Any ideas?

    • EwanG says:

      22 May22 May 18:10

      Nick – did you sign up for the BA promo which I think JamesB posted about 2 months ago?

      Genghis – same here (but just the one on my account) which appeared after booking a PointsBreak night to meet one of my Q2 Accelerate targets. Only thing I could think to cause it was BA promo as above!

      • The Original Nick says:

        22 May22 May 20:15

        EwanG, maybe but not sure. Also seeing “Offer Win” for zero points.

• Alab says:

  22 May22 May 17:01

  Slightly odd question,RE: signup bonuses and BA taxes.

  Illustrative figures;

  1. I want to make a redemption in J
  2. I have just taken out a gold card
  3. I am 20k points short of the J redemption value

  Is it possible that I book one way in J and return in Y, and pay the taxes on my gold card I have just taken out? Do these taxes count towards signup bonuses?

  Once I have hit the signup bonus (from the taxes and other spending), is it possible to then change the Y leg to J with my additional avios/MR?

  • Genghis says:

    22 May22 May 17:06

    1) Is it possible that I book one way in J and return in Y? Yes
    2) and pay the taxes on my gold card I have just taken out? Yes
    3) Do these taxes count towards signup bonuses? Yes
    4) Once I have hit the signup bonus (from the taxes and other spending), is it possible to then change the Y leg to J with my additional avios/MR? Yes, only if availability in J and you’d be subject to the £35 change fee

  • Alex W says:

    22 May22 May 22:06

    @alab. Have you considered booking WTP then upgrade using Avios. Should cost you 1/3 the Avios of a J redemption (on a peak date), Plus you earn Avios and TP back.
    If you need a refundable ticket though, cheaper to go with Genghis’s full redemption option.

• the real harry1 says:

  22 May22 May 17:26

  O/T how do I transfer points from my SPG a/c to my wife’s, please? Will the option pop up in My Starpoints via Amex log in once I get a few points?

  • Genghis says:

    22 May22 May 17:33

    Your SPG points will transfer from Amex to your own SPG acct. Then just login to your SPG account and there’s an option with something like “transfer within household”. Enter your wife’s SPG no then wait a few days for the transfer to take place.

    • the real harry1 says:

      22 May22 May 18:24

      thanks

      • Alex W says:

        22 May22 May 22:08

        The transfer option comes under “redeem” on the SPG site

• Vin says:

  22 May22 May 18:51

  My Vueling flight from Gatwick to Barcelona this evening is delayed by 3.5 hours. Booked using creation but I do have Amex Plat. Could I claim compensation? Any advice would be gratefully received.

  • Rob says:

    22 May22 May 19:43

    EU261, no bother.

    • the real harry1 says:

      22 May22 May 19:53

      Bit more to it than that. Are there extraordinary circumstances? Make a careful note of what the captain tells you is the cause of the delay, record it if possible. And even with a 3.5 hrs delay on departure, you might arrive under 3 hrs late at destination vs scheduled arrival time (ie when door opens for disembarkation), which is what counts.

  • Lyn says:

    22 May22 May 19:58

    Here are a couple of links for EU261 compensation in case they help.

    UK Civil Aviation Authority —
    https://www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Am-I-entitled-to-compensation-/

    Vueling —
    http://www.vueling.com/en/vueling-services/more-vueling-services/flight-disruption

    You should be covered, unless they can claim extraordinary circumstances.They still have care of duty anyway, or whatever it is called. It is worth finding out what you can about the reason for the delay. I think I heard there may be French air traffic controller strikes affecting flights over French air space today – but I haven’t actually checked this. I’m afraid I don’t know details about the Amex Plat.

    Good luck!

  • Lyn says:

    22 May22 May 20:10

    Just testing – I’ve just written a reply re EU261 compensation, twice and the comment didn’t go through either time

    • Rob says:

      22 May22 May 21:21

      Anything with two links is automatically queued because it is usually spam.

  • Lyn says:

    22 May22 May 20:16

    OK here goes again. I’m afraid I can’t help re Creation/Amex Plat coverage. As trh1 says, circumstances are key to EU261 compensation, so very important to try to find out the reason for the delay.

    I haven’t actually checked, but I have heard there might be delays in flights over French air space today due to a possible French air traffic controller strike. Regardless, the airline has certain duty of care obligations.

    I put in the Civil Aviation authority link on EU261 compensation before, and also the one from Vueling’s own website, but am omitting them now in case that was the reason my replies didn’t go through. Good luck with both your flight and compensation.

    • the real harry1 says:

      22 May22 May 20:25

      There are French ATC strikes today https://www.independent.co.uk/travel/news-and-advice/france-air-traffic-control-strike-flights-delayed-cancelled-ryanair-easyjet-british-airways-a8362781.html

      A strike outwith Vueling’s control would be an extraordinary circumstance & you wouldn’t stand a snowball’s chance of getting EC261 compo.

      As stated, you would be entitled to duty of care.

      • Mr(s) Entitled says:

        23 May23 May 00:54

        Even a Vueling strike would be deemed outside of Vuelings control. I have sufferred this before on Luft. Strikes are exempted.

      • the real harry1 says:

        23 May23 May 06:09

        Actually strikes are currently being tested in law as to whether in-house strikes are routine & to be expected or indeed extraordinary circs. EC261 specifically only says strikes outwith an airline’s control (eg ATC) are extraordinary circs – some people are of the opinion that in-house strikes are therefore to be coped with by an airline/ planned around. Therefore not a way to get out of EC261 compo. Watch this space.

  • marcw says:

    22 May22 May 22:16

    Good luck Vin, but I thing it´s all due to France´s strike. Remember that Barcelona is just south of the French border, so almost all flights have been affected. If you want to have a look at Spanish newspapers, you will read plentuy of reports like “long delays today in Barcelona due to French strike”.

• Nick M says:

  22 May22 May 21:41

  Slight moment of panic – received an email from BA saying how they keep my details safe and then notice that they say I have 300 Avios… surely there should be another 3 zeros on the end?! Then I realise it was one of the children’s accounts…!

• Tom1 says:

  22 May22 May 22:21

  o/t Any tips on booking eurotunnel?

  Looks like using Tesco vouchers at 3:1 is the best way currently?

  • MarkH says:

    22 May22 May 23:51

    I just did a weekend crossing for 2000pts which normally costs £60 so was great value I thought

    I had initially planned to use my points haul from the ink cartridges for avios but I seem to be using it all on Uber and now Euro Tunnel

  • Mr(s) Entitled says:

    23 May23 May 00:58

    I use Tesco for this. 3:1 is a good rate and a genuine saving on an item I would otherwise be paying cash for.

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