Get 20% off Manchester stays at IHG hotels

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• ChrisC says:

  14 Jul14 July 04:56

  Floodgates?? Good grief. I’d have expected a comment like that on flyer talk BA board but you should be aiming for better than that sort of hyperbole.

  In the scheme of things GGL has very few members so the impact in practical terms will be marginal

  • Stu287 says:

    14 Jul14 July 05:32

    It would be interesting to know how many GGL’s there are in the world…

    OT the cheeky !@# at hilton sent me a reminder for the hilton cc survey so i thought id do it, then when i got to the end they said there was already the required number of reaponses received and the survey could not be completed…

    • John says:

      14 Jul14 July 10:00

      A few thousand I believe. Gold around 80k

  • Fadi says:

    14 Jul14 July 10:18

    You’re clearly not a morning person.

    • ChrisC says:

      14 Jul14 July 20:34

      I just hate it when emotive language like ‘floodgates’ is used when it it totally unnecessary on what is supposed to be a professional travel blog.

• Daniel says:

  14 Jul14 July 06:20

  At the first wing this morning and there was a passenger in front showing the email from BA around GGL lounge guesting to the staff member, but the staff member (who also consulted someone who looked like a supervisor) said that they had not been made aware of this … (the passenger and his guests were allowed through)

• Roger says:

  14 Jul14 July 06:21

  OT_ Does BAPP have a fixed date for ALL cardholders (towards end of month) when points posts to the account?

  • Paul says:

    14 Jul14 July 07:25

    No. The avios transfer across each month approximately 6 days before your statement date

• paulm says:

  14 Jul14 July 06:41

  Hi Rob, not sure if just me but only had 2 emails per day last few days. Checked junk/spam folder and not going in there either.

  • Mike L says:

    14 Jul14 July 06:52

    Glad you mentioned this, same here for the past couple of days. Spam folder clear.

    • Roger says:

      14 Jul14 July 06:53

      Sane here!

      • Leo says:

        14 Jul14 July 06:58

        Here too.

      • the real harry1 says:

        14 Jul14 July 06:59

        Ditto but 1 email is enough – just a prompt to click through to site, I don’t even open the emails any more, I’d have thought most regular readers don’t either?

      • Gavin says:

        14 Jul14 July 08:33

        Do people still use email?

      • John says:

        14 Jul14 July 10:01

        Yes. I also still use postal mail.

      • Gavin says:

        14 Jul14 July 13:07

        Far out

    • Rob says:

      14 Jul14 July 10:15

      Now fixed, we messed up. Sorry.

  • KevMc says:

    14 Jul14 July 07:28

    Same for me. I mentioned it in the comments yesterday but assumed it was just me.

    • Rob says:

      14 Jul14 July 10:13

      Yes, that is a mistake of ours. Now fixed. Normal service resumes tomorrow.

      • Alex Sm says:

        14 Jul14 July 23:09

        Can you just send out an extra issue with all the missing stories as the whole thing becomes too confuding?

  • Lady London says:

    14 Jul14 July 11:14

    Mine stopped coming altogether about 3 weeks ago I think. With no action from me.

    Come to think of it, there’s another WordPress site that regularly used to stop sending the emails I’d signed up for. In that case I really needed the emails to get the news and remind me to look at the site. After several year s of realising I’d stopped receiving their emails, then signing up again, then at shorter and shorter intervals getting chucked off their mailing list again (I suspect WordPress is more likely to drop you if you’re a recent subscriber which of course you would look like if you keep having to re-sign up) I gave up on that site. Its a shame cos its a very good one. Rob I hope one day you will get an alternative to WordPress because this is all a bit deja vu. If I have to sign up again to receive HfP emails then this would be 3rd or 4th time.

    • Rob says:

      14 Jul14 July 11:27

      We’re not using WP. We use MailChimp which is the global No 1 in bulk emailing. No system is perfect but if they stop it is ALWAYS down to your ISP starting to block them. We can not control that.

      • Lady London says:

        14 Jul14 July 11:33

        In neither case have missed emails landed in my spam folder and my ISP is yahoo so very doubtful on this. Lots of US spam senders I had to unsubscribe from have used mailchimp though. I’ll check if the other site i eventually gave up had also switched to mailchimp.

      • the real harry1 says:

        14 Jul14 July 15:18

        just start up a new contact a/c with HFP? different email address

      • Doug M says:

        14 Jul14 July 17:00

        “We use MailChimp which is the global No 1 in bulk emailing. No system is perfect but if they stop it is ALWAYS down to your ISP starting to block them.”

        The later being a result of the former.

        • Rob says:

          14 Jul14 July 17:52

          It is almost impossible to use MailChimp for spam. For a start it costs so much that spam would become unviable! Most ISPs are given MailChimp routing codes so they can allow their stuff through unchecked.

      • Lady London says:

        14 Jul14 July 20:56

        Thanks Harry I’ll give that a try.

    • Peter K says:

      14 Jul14 July 15:09

      My wife doesn’t get emails from eBay now and she uses yahoo.

      • Rob says:

        14 Jul14 July 15:22

        I stopped getting MSE at some point a couple of years ago.

• KevMc says:

  14 Jul14 July 07:30

  IHG are also doing a ‘mystery bonus’ promotion on the purchase of points between now and 22nd August. You just need to login to see what bonus (up to 100%) you are personally offered.

• Mr(s) Entitled says:

  14 Jul14 July 07:58

  IHG sponsoring comeptitions. 20% off weekend rates until year end. New hotel worth trying. HfP Xmas do in Manchester this year?

  • Tariq says:

    14 Jul14 July 08:45

    Yes! In the new Crowne Plaza would be good…!

  • Crafty says:

    14 Jul14 July 10:57

    Great idea!

• Paul says:

  14 Jul14 July 08:14

  BA again devaluing their own product particularly using galleries club as a dumping ground. My family and I 3 silver and 1 gold travelled club world with BA at May half term and arrived in Galleries club around 2pm. It was a horrible experience, slop was the only way you could describe the contents of the serving trays and you would have required a sieve to get any solid food out of what was laughingly called a Thai curry! Not that it mattered there were no plates and no cutlery. Every seat was occupied either by an unfortunate fellow traveller or the detritus of previous occupants. There were not enough staff and absolutely no management presence or oversight.
  Club world is a poor product in the air and on the ground. I truly don’t understand BAs rationale as beyond it being consistent the product hasn’t a single redeeming feature. The White stuff bedding so extensively promoted is nothing more than lipstick on a pig! And don’t get me started on attentive intuitive crew. Serve clear and clear out is the sertvicecstandard.
  I am very much a supporter of improving access to lounge for card holders and can even accept that this will make the busier at holiday periods. The problem is that despite all of the data BA has on who is travelling, when and in what class, they simply are incapable of using it to resource the lounges correctly preferring instead for then to become dirty waiting rooms. To many quality airlines cope with lounges which are constantly busy much of the time such as Qatar’s exception business class lounge and AA flagship lounge at JFK.
  Frankly this is another reason for avoiding BA.

  • Lady London says:

    14 Jul14 July 11:28

    +100. That’s a key reason why I let my Gold lapse. The slop, overcrowding and filth, plus tacky shower rooms and loos in Heathrow lounges in Terminal 5, speaks volumes about the attitude British Airways has to its customers. It’s ‘we own this Terminal and we don’t have to compete’. I’ve spent serious money happily in Gordon Ramsay’s in T5 to avoid both Club and Galleries lounges.

    I’d rate conditions in British Airways Galleries lounge as about equivalent to Pret a Manger in T5 airside. Except Pret has got it just right – tables are cleared immediately someone leaves without the person feeling they have been pushed to leave either.

    Personally if I was BA I’d introduce a small charge for all the lounges except Concorde.

    • ChrisC says:

      14 Jul14 July 13:50

      I already pay a ‘small’ charge to use BA Lounges – it’s called buying a ticket.

• Rio says:

  14 Jul14 July 08:40

  OT. Is anyone still waiting for Iberia avios? I opened Iberia account on 23/06 then bought 10 flights. On 5/07 got an email to send a passport copy and tickets whichi did an then 2 days ago got another email apologisig dor delay.
  Any advise what to do and where to chase/complain? I have seen some people mentioning that people who had to send passport didn’t receive points.

  • the real harry1 says:

    14 Jul14 July 08:45

    They have got 25,000 new a/c IDs to check (apparently).

    ON FT IB forums, people are speeding up the award of points by emailing the 3 email-able IB execs direct.

    Whatever you do, don’t accept the ‘inconsistencies, we’re refunding your tickets, no points’ scenario if yours was a legitimate a/c with genuine passport details.

    • the real harry1 says:

      14 Jul14 July 09:19

      Datapoint from today, showing it pays to go mental:
      HT FT “-Created a new account for this promo
      -Booked 10 one way flights
      -Submitted passport and flight info as instructed
      -Received ‘inconsistency’ email;
      -Emailed back, no reply
      -Emailed execs and posted on social media

      This morning, received the following email:
      “Dear:
      Please accept our sincere apologies for the inconveniences we may have caused you for not being able to respond until today the e-mail you sent us regarding our 9,000 Avios promotion.
      In relation with the 9,000 Avios campaign for flights booked on iberia.cXm we have reviewed your request and the information you supplied. We have sent the information to the relevant department for the awarding of the promotional Avios, if the information in your booking is correct, you should see these credit in your account during the following week.”
      Kind regards
      Your Iberia Plus Service Center.” “

  • Sam G says:

    14 Jul14 July 08:48

    One of us got an email saying they were verified and they had forwarded the bookings to another dept for verification for the promo, the other nothing! Bit of a pain as I have flights I wanted to use them for. There is a long thread on Flyertalk – some new accounts are getting the points but seems like they are totally overwhelmed

    • Claire says:

      14 Jul14 July 20:32

      This is promising! I’ve had exactly the same scenario (x2 for partner), sent the stuff off but apart from one standard acknowledgement followed by being able to access the account again, nothing else.
      Finally got through to IB+ phone line today and she said my email is still pending, so fingers crossed.

This article is closed to new comments. Feel free to ask your question in the HfP forums.