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Lloyds starts to close its Lloyds Duo Avios and Lloyds Avios Rewards American Express cards

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Lloyds Bank is sending out letters to holders of the legacy Lloyds Duo Avios credit cards announcing that the cards are closing in 2-3 months time.  The exact date was not given.

This is the first stage of a process.  Letters will be following to holders of the Lloyds Avios Rewards American Express and Mastercard double pack.

The Lloyds Duo Avios American Express and Mastercard package will be replaced with a new Lloyds Avios Rewards Mastercard.  There will be no American Express element.

I have been told that existing Lloyds Avios Rewards Amex and Mastercard holders will be moved to the same product although, until we see that letter, this isn’t certain.  My understanding is that, for Lloyds Avios Rewards cardholders:

  • the upgrade voucher is dead (you will be allowed to earn one for your current card year)
  • there will no longer be an annual fee
  • there will be foreign exchange fees

However, this is an article for another day when we see the first of the letters.  Today I want to focus on how the changes impact holders of the Lloyds Duo Avios credit cards.

This is the earnings rate on the new Lloyds Avios Rewards Mastercard:

0.4 Avios per £1 you spend in the UK

0.8 Avios per £1 you spend outside the UK

0.4 Avios per £1 transferred on a balance transfer

Because the Mastercard element of the old Duo Avios cards was so poor, this actually represents an improvement.  You currently get 0.2 Avios per £1 on the Mastercard in the UK and 0.4 Avios per £1 elsewhere.

The big drop is on the balance transfer rate, which was previously 1.5 Avios per £1.  A lot of readers did exceptionally well from this offer, because Lloyds would often have periods when there was no balance transfer fee.  You could move a balance for free from another credit card, pick up 1500 Avios per £1000, and then immediately pay off the amount before any noticeable interest was incurred!

Based on the leaked information we saw recently, I would expect that holders of a Club Lloyds current account will earn an extra 0.1 Avios per £1 (0.2 Avios per £1 for foreign transactions).  This takes you up to 0.5 Avios per £1 for UK spending and 1 Avios per £1 for foreign spending.  For this to kick in, you must have had a Club Lloyds current account for at least six months.

And if you had the £50 fee premium version of the Lloyds Duo Avios card?

I don’t know.  I haven’t heard from a reader who had that version.  I would imagine that the premium card is being scrapped and that everyone is being moved to the free version outlined above.  This would mean the end of the 2-4-1 voucher, although that is not a major loss as it was restricted to Economy travel.  This is only an educated guess at this stage.

Lloyds Avios Duo credit cards closing

Is the card worth keeping as a Mastercard?

If you want to earn Avios, yes.  It is more generous than the Tesco Clubcard Mastercard (0.3 Avios per £1).  The HSBC Premier cards are better (0.5 Avios per £1 on the free card, 1 per £1 on the paid card) but HSBC Premier has tough income and asset criteria and requires you to have a current account with them.

However ….. if you are happy to walk away from Avios, you can’t beat the new Virgin Atlantic Mastercard.  The free card has a 5,000 mile bonus and offers a whopping 0.75 miles per £1 – almost double what the new Lloyds Avios card earns!  The annual fee card has a 15,000 mile bonus and offers 1.5 miles per £1.

What is the best replacement American Express card?

If you have been using the American Express element of the Lloyds Duo Avios cards for your daily spending, you will need a replacement.  Assuming that you want to keep earning Avios, here are your FIVE options ranked in order of sign-up bonus:

American Express Platinum    Sign-up bonus:  30,000 Amex Membership Rewards points = 30,000 Avios

(£450 per year, earns 1 Avios per £1, my Amex Platinum review)

British Airways Premium Plus American Express   Sign-up bonus: 25,000 Avios

(£195 per year, earns 1.5 Avios per £1, representative APR 76.0% variable including £195 fee based on a notional £1200 credit limit, my BA Premium Plus review)

American Express Preferred Rewards Gold   Sign-up bonus:  20,000 Amex Membership Rewards points = 20,000 Avios

(free, earns 1 Avios per £1 with a 10000 point bonus for spending £15000 in a year, representative APR 57.6% variable including the annual fee (free in year 1) based on a notional £1,200 credit limit, my Amex Gold review)

Starwood SPG Amex   Sign-up bonus:  30,000 points = 10,000 Avios

(£75 per year, earns 1 Avios per £1 jumping to 1.25 Avios per £1 if you convert in chunks of 60,000 points, representative APR 39.7% variable including fee based on a notional £1200 credit limit, my Starwood Amex review)

Amex Rewards Credit Card   Sign-up bonus:  0 – 10,000 Amex Membership Rewards points = 0 – 10,000 Avios

(free, earns 1 Avios per £1, APR and sign-up bonus depends on which of the three versions you get, my Amex Rewards review)

In my view, these are the best two options:

British Airways Premium Plus American Express – the No 1 attraction is the 2-4-1 voucher that you receive for spending £10,000 each year. This is valid on Avios redemptions in ALL classes and saves you, for eg, 150,000 Avios on two Club World peak day tickets to San Francisco. Coupled with a high earnings rate, all serious Avios collectors should have one of these.

(If you travel solo, though, ignore it as the 2-4-1 has no value to you.  Similarly, if you cannot spend £10,000 per year on the Amex to trigger the voucher then look elsewhere and save £195.  You also need to be certain that you can generate enough Avios per year to use the 241 voucher effectively – although reading HFP will make that easier!)

American Express Preferred Rewards Gold – this card offers the most generous sign-up bonus for a free card.  You receive 20,000 Amex points for signing up (=20,000 Avios) and there is no fee for Year 1 (£140 thereafter).  You also receive two Lounge Club airport lounge passes among other benefits.

These cards work well if you fall into a specific niche:

British Airways American Express – the free BA Amex has a decent (for a free card) rate of 1 Avios per £1. However, do not get this card if you are planning to spend the £20,000 required to earn the 2-4-1 voucher – this article explains why the free BA American Express card can be a bad deal.

American Express Platinum – you should consider applying for this card if you think you can get value from the travel benefits.  Focus on the 30,000 Avios sign-up bonus, the Priority Pass for airline lounge access, Eurostar lounge access, the Starwood hotels Gold card (which also gets you Marriott Gold following the merger), Hilton Honors Gold, Shangri-La Jade, Melia Rewards Gold and the Radisson Rewards Gold cards.  Many people find that they end up keeping the card despite their initial intentions because of the value of the travel insurance, lounge access and other perks.  For day to day spending, 1 point (= 1 Avios) per £1 is a bit of a joke considering the annual fee.

Starwood SPG American Express – the day-to-day earnings rate of 3 points (= 1 Avios) per £1 isn’t bad and you get the flexibility to convert to 40+ different airlines as well as using your points for Starwood or Marriott hotels.  You also get an enhanced conversion rate of 1.25 Avios per £1 when you convert in chunks of 60,000 points.  The sign-up bonus is 30,000 points, which converts to 10,000 Avios.  The £75 annual fee is refunded pro-rata if you cancel.  For long term use, this card would be exceptional if it was free but the £75 fee curtails its value.

Amex Rewards Credit Cardthis is the only ‘free for life’ Amex card which earns Membership Rewards points.  You get 1 point per £1 and these convert 1:1 into Avios BUT you can also use them for other airline schemes or transfers to Hilton, Radisson and SPG / Marriott.  This card is better than the free British Airways American Express if you won’t spend £20,000 to trigger the 2-4-1 voucher because, whilst both are free and earn 1 Avios per £1, Amex Rewards gives you alternative reward options.  The downside of the Amex Rewards Credit Card is that holding it stops you getting a sign-up bonus if you take out an Amex Gold or Amex Platinum card.

Don’t forget that our directory of all UK airline and hotel credit cards can be found here.

(Want to earn more miles and points from credit cards?  Click here to visit our dedicated airline and hotel travel credit cards page or use the ‘Credit Cards Update’ link in the menu bar at the top of the page.)

Disclaimer: Head for Points is a journalistic website. Nothing here should be construed as financial advice, and it is your own responsibility to ensure that any product is right for your circumstances. Recommendations are based primarily on the ability to earn miles and points and do not consider interest rates, service levels or any impact on your credit history.  By recommending credit cards on this site, I am – technically – acting as a credit broker.  Robert Burgess, trading as Head for Points, is regulated and authorised by the Financial Conduct Authority to act as a credit broker.

Comments (212)

  • Nick says:

    My voucher just posted ! It’s expiration is 31/8/19 – do I have to travel within the expiration or just book by its expiration but can travel afterwards ?

    • lev441 says:

      Just needs to be booked… so in theory, travel anytime over the next two years!

    • Julian says:

      It all relies on the avios.com sales booking line remaining open though as that is that is the only way you can use the Lloyds Avios flight upgrade voucher. They could transfer it over to the BA Exec Club and permit voucher redemptions there but they actively choose not to do so.

      So they will have to keep the avios.com sales line open at least until the last upgrade voucher’s validity has expired.

    • Claire says:

      How long did it take from meeting £7k spend to receiving voucher? And does it appear in Avios.com statement? I’ve not had one before but met spend on Monday ..

      Thanks