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British Airways expands connection car transfers for premium passengers

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British Airways has announced an extension of its chauffeur driven executive car connection service at Heathrow.

Passengers travelling in First, Club World or Club Europe, plus British Airways Gold and Silver Executive Club members who are at risk of missing their connection, will be driven to their next flight.  Apparently an initial trial has proved successful and more vehicles are being added to the airline’s fleet.

British Airways expands premium car transfers

Other current initiatives to improve the Heathrow connection experience are in-air rebooking with your new flight details sent to the crew and a boarding pass waiting for you at the plane door, the allocation of planes with large numbers of connecting passengers to a gate in the same part of T5 and self-service boarding pass printers in the Flight Connections Centre, pictured below:

British Airways car connections for late arrivals


How to earn Avios from UK credit cards (June 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

SPECIAL OFFER: Until 13th June, the sign-up bonus on The Platinum Card is doubled to 60,000 Membership Rewards points – and you get £200 to spend at Amex Travel too! Apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

60,000 points AND a £200 Amex Travel voucher until 13th June! Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

EDIT: Applications for this card are temporarily suspended due to IT issues with the British Airways On Business SME loyalty scheme.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and a £200 Amex Travel credit every year Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (178)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Andy says:

    Very OT, but I’d imagine commenters here have more experience than most at this kind of thing…

    My partner’s parents are currently sat in Dublin airport after their 6:30am Aer Lingus flight to Manchester was cancelled due to high winds. I know that normally this would mean there’s no EU261 compensation due, but looking at the departures for the airport there was a Ryanair flight that left at 6:27am going to Manchester.

    Does that Ryanair flight mean that they should be due to compensation since a flight was able to complete the same route at the same time? Any help would be appreciated as this would be major brownie points if I could get them €250 each!

    • Lady London says:

      I’d go after them. ensure you have your facts straight, give them chance to give either 3 refusals or a “final answer” or not confirm they will pay up within 8 weeks, then do moneyclaim dot gov dot uk.

    • Alex W says:

      Note that different aircraft types probably have different acceptable wind limits.

      • Andy says:

        I hadn’t considered that, very interersting. They look to be about the same to me, but then I don’t know much about flying planes.

        • Stu N says:

          Ryanair will be a 737, Aer Lingus will be an ATR72 twin prop. The 737 will be able to fly in conditions that will ground the ATR.

        • swhostring says:

          You have zero chance of EU261 success when it’s weather. Each captain has the absolute right to decide if it’s safe to take off or not, regardless of aircraft type.

          You might earn brownie points by telling them they are entitled to Duty of Care (hotel, drinks (not alcohol), phone calls/ comms) until Aer Lingus can get them on a replacement flight.

        • Craig says:

          Operators set their own limits, but the 737 and the ATR I would expect to have similar crosswind limits. There’s nothing I can see in the Manchester weather that would stop the arrival, the Dublin departure weather could be on limits but it doesn’t look horrific. Without access to either companies Ops Manuals I could say beyond that. If you can find historical aviation METAR (jargon for actual weather produced every 30 mins at least) and present that it may help. Definitely worth pushing from the quick glance I just had.

        • swhostring says:

          Waste of time. There WERE high winds today, the captain simply has to say he’s not willing to take the risk of flying due to bad weather and EC261 claims will always fail.

          Other planes, perhaps similar planes, perhaps not, flying the same route at similar times, won’t change the position.

          It will be classified as extraordinary circs (bad weather), end of. No compo.

    • john says:

      Weather can also lead to a reduction in capacity at an airport (particularly Heathrow where bad weather can mean flights need to be spaced out further) in which case some flights can get cancelled whilst others still fly.

      • Lady London says:

        It occurred to me that perhaps the incoming flight had not reached due to weather. If that’s the case then you are covered for claim on eu261 as weather issues that the airline can use as an excuse have to be solely affecting your flight not the incoming one that was supposed to provide the plane for your flight I’d go for it.

  • N says:

    Amex cross-referrals are back!

    • Lee says:

      It is back, Thanks!

      • New Card says:

        Great! Now if only they would credit my missing referral points… (13 days and counting)

        • Jonathan says:

          +1 i self referred myself and got the points. but my wife self referred herself and still waiting. Amex say it can take 10 weeks although we all know its usually within a few days. Fingers crossed as i dont think they’ll credit them if i explain it was a self referral, unless anyone here knows anything different?

        • rams1981 says:

          My referral to my wife from last week still hasn’t posted despite her cards arriving. Either there’s an issue with my account (my self-referral from a month ago hasn’t posted either) or its taking longer than normal.

    • Alan says:

      Good news – I’ve hit my 90k for the year though, so hope they’re still about in Jan!

  • Nate1309 says:

    OT Does anyone know how strict BA are on the size of baggage for items exceeding the 190x75x65cm limit? I read somewhere that on some planes if its oversize it can go as cargo. How do I find out what these flights are? Its a surfboard I am looking to purchase and bring back from California on a CW ticket. The surfboard in question will probably be 240cm.

    • Stu N says:

      Have you checked the section on sporting equipment as baggage?

    • john says:

      BA’s “Sporting goods and musical instruments” details this and sends you to IAG Cargo page which is unhelpful. You would be better off asking on flyertalk and see what people recommend and/or discussing with BA call centre.

  • Lumma says:

    OT – it’s 6.15am in New York and I’m at the flagship American Airlines lounge at JFK and they’ve got all the beers locked away. It’s always 5pm somewhere right?

  • Libertyscott says:

    PVG tends to have more availability on NZ to AKL than HKG IMHO

  • Alex W says:

    Data point – self-referred from Plat to Nectar on 12 Sep. Approved yesterday and got the 18k MRs ????

  • Matt says:

    What are the best options for LHR-AMS Business to complete my trip to BKK in January?

    LHR-BKK for the same dates are £2360!!

    • Lumma says:

      Why do you want to fly business to Amsterdam?

      • Matt says:

        originally looking for LHR-BKK, by booking AMS-BKK, i save.
        By also booking the LHR-AMS business, i’ll get fast-track security and lounge access.

    • BJ says:

      KLM, I imagine they they have more frequent flights if anything goes wrong. If you book a business class flight you will have sky priitity benefits. AFAIK KLM still does not offer competitive one way fares so if you are looking for one of those then BA from LHR or Easyjet with extras from elsewhere.

      BA to BKk is horrendous over Chtistmas and new year. £1500rtn in Y, was lucky to get CW seats when they released a bunch about 3 months ago.

    • Lady London says:

      It occurred to me that perhaps the incoming flight had not reached due to weather. If that’s the case then you are covered for claim on eu261 as weather issues that the airline can use as an excuse have to be solely affecting your flight not the incoming one that was supposed to provide the plane for your flight I’d go for it.

  • The Original Nick says:

    O:T, just boarded BA 107 LHR-DXB. Was told there no priority boarding anymore. Another great idea.

    • swhostring says:

      out-stations (non BA staff) generally don’t enforce it, either – ie they might call Group 1 but if you’re Group 4, they don’t send you to the back of the queue, they just want the plane loaded

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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