An email arrives …
If you were wondering how the general public approach their miles and points – and where the programmes are making real money – take a look at this email I received earlier in the week.
Whenever I appear in the media as I did recently over the BA data breach I tend to hear from a few people like this who are outside our usual sphere of readers.
I won’t comment but as a HFP reader you probably know that this situation is wrong on so many levels. If this person had contacted me before doing the transfer things would have been so much different:
I’m completely new to the world of points. I have just transferred 421,000 Amex points gathered over 24 years to BA Avios to book a trip to the USA for my wife’s 70th birthday.
I’m travelling on 02.10.18 BAXXX to New York, currently booked in as Economy. There appears to be no availability in premium Economy or Business class which how we’d like to travel.
We are travelling in the US and then returning to have six days in Washington before flying back on BAXXX Business Class to Heathrow.
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