Good Lufthansa / SWISS Business Class flight deals to Asia and Africa

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• The Original Nick says:

  31 Oct31 October 07:36

  O:T, Has anyone had any luck self referring from the new PRG CC to any other Amex card?

• whyalwaysme says:

  31 Oct31 October 08:13

  O/T: Any recommendations for best taxi service from JFK to Times Square? Ideally need to book in advance for family. Thanks!

  • Craig says:

    31 Oct31 October 08:52

    Stay away from Carmel, I had one booked and they cancelled whilst I was in the air.

    • The Lord says:

      31 Oct31 October 11:23

      This is the other reason to stay away from them
      https://www.youtube.com/watch?v=fqzxAaWktXQ

  • Michael C says:

    31 Oct31 October 08:55

    It’s a fixed rate from cabs actually at the airport.
    For any pick-up services, I can sontrgly recommend https://www.nycperfecttransport.com

  • ChrisC says:

    31 Oct31 October 11:27

    I use Carmel. Never had a problem with them and they were super accommodating and understanding when I booked for 8am instead of 8pm in error once!

  • Peter K says:

    31 Oct31 October 15:24

    The cabs to/from the airport are a fixed fare but you don’t know what you will get. We’ve had one dodge between gaps in the traffic like he was playing tetris and another driving calmly like a dream.

• Andrew says:

  31 Oct31 October 09:08

  Anyone else get the email from Radisson about yet another data breach?

  This time it sounds like an insider:-

  “On October 1, 2018, Radisson Rewards identified a data security incident that occurred on September 11, 2018, impacting a small percentage of our Radisson Rewards® members. This data security incident did not compromise any credit card or password information. Our ongoing investigation has determined that the information accessed was restricted to member name, address (including country of residence), email address, and in some cases, company name, phone number, Radisson Rewards member number and any frequent flyer numbers on file.

  We are writing to inform you that your account was one of the member accounts impacted by this incident. Upon identifying this issue Radisson Rewards immediately revoked access to the unauthorized person(s). All impacted member accounts have been secured, and flagged to monitor for any potential unauthorized behavior.”

  • Jamie says:

    31 Oct31 October 11:31

    Yes – arrived yesterday.

    • Jamie says:

      31 Oct31 October 12:57

      It’s a bit of a pain to update one’s account, but have updated email and password to be safe.

• sunguy says:

  31 Oct31 October 09:11

  The problem with the Heathrow express is that it is about to become irrelevant – once crossrail finally opens…..

  At the moment, the ex-Heathrow Connect is now part of TFL running as TFL Rail – and is included in the London Z1-6 travelcard……for the extra 15mins journeytime – its “free”…….leaves from the same station and once the Elizabeth line trains are running on the route, will be just as comfy if not moreso than the current HEX trains!

  • Genghis says:

    31 Oct31 October 09:20

    I don’t think more comfortable. I rode the new rolling stock out to Romford a couple of months ago.

• Adrian says:

  31 Oct31 October 09:29

  Rob, you mentioned yesterday about the upcoming Creation Marriott Card, does that mean you have news even if you can’t yet share it?

  • New Card says:

    31 Oct31 October 10:02

    I am choosing to take Rob’s silence as a promising sign, rather than as a personal snub to my question 🙂

  • Rob says:

    31 Oct31 October 10:15

    No, actually

• Anon says:

  31 Oct31 October 09:46

  Had a poor stay at a Hilton recently (myriad issues with the room) and complained – Front of House manager Responded promptly and mentioned is there anything they can do under their Make it Right policy.

  I’ve never had to complain about a Hilton before, and am unsure about what to ask for. Is there a standard bit of compensation they offer in terms of HH points?

  • Sanya says:

    31 Oct31 October 10:45

    I have been given between 10-20k previously for service complaints. This was via the Hilton Honors customer care rather than the hotel directly though.

  • Andrew says:

    31 Oct31 October 12:24

    Got 60,000 for a 3 night stay in brand new Hilton where things just kept going wrong.

    We booked a double double, but they had run out at point of check in, so got a double + sofa bed.
    They ran out of bed linen, so we had to split the pillows between the bed and the sofa bed and use the spare blanket from the cupboard.
    The TV was still in a box in the room so we had to put that together ourselves.
    The minibar/fridge was still in a box in the room, the planned contents in a separate plastic box.
    The shower head and hose were also still in their boxes in the bathroom.
    Decorator’s plastic bags were still on the smoke detector and sprinkler
    No loo roll
    No coffee machine, but coffee and cups were there.

    Day 2, the cleaners didn’t clear away the empty fridge and TV boxes, but stripped the sofa bed without leaving replacement linen.
    We got a coffee machine, but the coffee and cups were taken away.

    We weren’t angry, it was just so silly we couldn’t stop laughing the whole time…

    • Anon says:

      31 Oct31 October 13:25

      Wow, mine wasn’t that bad!

      We had the bathroom door lock broken (so you were locked inside the bathroom unless someone was able to push it open from outside). The air conditioning / heating unit was ridiculously loud and useless (filter needed changing as well). Front door to room stuck and was really difficult to open (had to put a lot of shoulder into it).

      And then it was just generally a bit grimy, carpet didn’t look clean etc. It was also a 3 night stay and we complained during the actual stay, hotel tried to do running repairs but ended up just saying they didn’t have parts and to not lock the bathroom door…

  • Jovanna says:

    31 Oct31 October 14:19

    I discovered a large lump of smelly cheese in the fridge in my room at the Hilton Tower Bridge that somebody had left. It was fresh but not the sort of thing you want competing with your feet in a hotel room. One of the electrical sockets was hanging off the wall. The facia had cracked causing it to fall and hang down, exposing the lice wires. I didn’t fancy touching that in the dark so I went to reception to complain.

    I was given keys for another room. Unfortunately, I couldn’t get the keys to work so I popped up to the lounge and had them re-programmed. When I got back to the room there was another couple in there. They’d just arrived, so I didn’t walk in on anything embarrassing.

    Back down to reception and the duty manager found me another room. This time the room had a birthday card in it, some balloons and 3 cupcakes. The duty manager removed the card and balloons but said I could have the cupcakes for my inconvenience. He also gave me his business card and said to contact him the next time I stayed there ‘to make things right’. I also received 5k of points in to my account.

    I’ve not yet returned.

• Callum says:

  31 Oct31 October 10:21

  “But, apart from a couple of very tightly targeted trials, there has never been an incentive to sign up.”

  I assume they discovered that they don’t really work.

• Brian says:

  31 Oct31 October 10:48

  OT – Hilton seems to have launched a sale. I’ve been tracking a couple of hotels and prices have actually gone down in one or two of them.

  • BJ says:

    31 Oct31 October 11:22

    Now we can start believing in miracles 🙂

  • Allan says:

    31 Oct31 October 12:45

    Yes you are right. I booked a night 2 days ago and its dropped by £17 in December. Very annoying.

    • Brian says:

      31 Oct31 October 13:08

      Contact the hotel directly. In my experience they will generally agree to match the new price, or at least give you a credit for the difference to use during your stay.

  • Graham Walsh says:

    31 Oct31 October 16:33

    Just booked 4 rooms for next Feb. Saved about £50 per night on each. Plus a saving of £1.5k in total as someone else was about to book another place because it was cooler.

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