Is Iceland’s low cost carrier WOW Air going bust?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Andrew says:

  30 Nov30 November 10:38

  Newbie query. I am 20000 IHG points short of Spire qualification. Will buying 20000 points in this offer (not the 20000 bonus on top) count towards my qualifying points total or will they just be applied as bonus points too?

  • Genghis says:

    30 Nov30 November 10:47

    They’re non qualifying. Options (inter alia):
    – spend £10k on the IHG black credit card
    – stay at IHG hotels a lot
    – buy bonus point (is that what they’re called?) packages at hotels as part of the stay, which are qualifying.
    – transfer from Hertz
    Virgin transfers no longer qualifying

  • Sundar says:

    30 Nov30 November 16:24

    Do you have Curve and need to pay VAT/Corporation tax/HMRC/Council tax of about 10K ?

• Concerto says:

  30 Nov30 November 11:14

  Just downloaded the Shangri-La app onto the phone, as opposed to the iPad. I am wondering if I can get these points if I already downloaded the app on another device. Interested, because Golden Circle points are quite hard to come by.

• Neil says:

  30 Nov30 November 11:30

  Have you read that article “Marriott learned during the investigation that there had been unauthorized access to the Starwood network since 2014″…….You can’t make this up!!

• MD says:

  30 Nov30 November 11:45

  Many thanks for this AJ, will be very useful indeed.

• G says:

  30 Nov30 November 12:07

  OT: Using the Lloyds upgrade voucher for the first time. My avios account is now closed so I need to ring in to make a booking. The avios I need for the flight are split across 4 accounts that are part of the same household account. Will this be ok or do the avios all have to come from my account?

  • Charlie says:

    30 Nov30 November 12:26

    I used two in one go last week and they took the entire balance from my own account (head of our HH account)

  • Ronster says:

    30 Nov30 November 12:31

    Good afternoon everyone.

    Another O/T question but connected with the Lloyds upgrade voucher.

    A family member has the upgrade voucher from Lloyds Card and wanted to upgrade a possible BA flight I will take.

    However Avios informed, that only the person who’s name was on the account, can actually benefit from the upgrade voucher.

    I have heard people say they have upgraded for others, when they themselves are not actually flying.

    Who does my family member need to talk to to make this happen?

    Many thanks

    Ronster

    • Charlie says:

      30 Nov30 November 12:43

      The only way you can use the voucher ‘within the rules’ for another person is if you have two of them and use them both at the same time, which will upgrade a return journey for the voucher holder and another person.

      I would suggest HUACA otherwise – another agent may not be so worried now that they’re in their last days.

      • Ronster says:

        30 Nov30 November 14:14

        Hello Charlie

        Thank you for your advice.

        Would you recommend ringing BA or Avios itself to reserve?

        Ronster

      • Charlie says:

        30 Nov30 November 15:09

        You need to ring Avios as they are the ones that can ‘see’ the voucher. In truth, the agent will process the booking and draw out the correct amount of Avios from your BA account, but they send the request to another office after for them to adjust the booking to reflect the ‘new’ Avios cost and to mark the vouchers as used (which is why some agents ‘may’ not know that the named person needs to use them).

        0344 493 3349 was the number I used.

    • BJ says:

      30 Nov30 November 19:18

      Reports of using the voucher entirely for people who do not hold the voucher is extremely rare. Wouldn’t surprise me if a single poorly trained or intentionally generous CSA was responsible for booking all of them.

  • Anna says:

    30 Nov30 November 16:09

    I made a CW upgrade booking a couple of months ago with 2 vouchers in 2 separate bookings, requiring 100k avios in total. These were drawn from my HHA with no issues.

    Just for info, if you need to call from abroad or use free minutes, I got through by calling 01925 848619.

    • Anna says:

      30 Nov30 November 16:11

      Apologies, the booking required 200k avios in total (2 upgrade vouchers worth 50k each). I didn’t this many avios in my account so they must have come out of the HHA.

      • G says:

        30 Nov30 November 18:30

        Great. I’ll give that number a go!

• Reeferman says:

  30 Nov30 November 13:13

  OT: BA seems to have “changed” its policy on boarding groups.
  Previously, the boarding pass showed your boarding group based on your individual status – e.g. if you were a bronze card holder travelling with a Gold Card holder (both on the same booking in world traveller) you would have group 2 or 3 shown (I can’t remember which) whereas the gold card holder would have group 1 shown. The verbal advice was to both turn-up and you would be “allowed” to board together in group 1.
  However, for both my outbound flight yesterday – and return tomorrow – the boarding passes now show group 1 for both travellers.
  In effect the actual policy is unchanged, but is now much clearer.
  I asked BA about this when boarding groups were first introduced (thinking it was an error) but was told it was deliberate – which I thought was crazy given you could both book seats for free/ use the lounge etc. Seems I wasn’t alone in that thought – which, to me at least, was always common sense.

  • Neily says:

    30 Nov30 November 13:37

    I was told when group boarding launched that it was an IT constraint rather than a policy decision. In any case it’s never been an issue , we have always boarded together.

  • Shoestring says:

    30 Nov30 November 15:36

    @Reeferman: Group 1 on the BP doesn’t in itself give access to the lounge or allow somebody to book seats.

    And it was always BA’s published policy that if somebody in the booking group was boarding group 1, then all the others on the same booking could board with that person.

    • Lady London says:

      30 Nov30 November 16:00

      same thing works for luggage allowance with BA. Not always, with other airlines.

    • Reeferman says:

      30 Nov30 November 21:43

      I think you misunderstood me. I said if you were travelling with a Gold card holder you would both be able to access the lounge etc.
      It might have always been BA’s policy – but it was never stated as such on the boarding pass – hence the change clarifies things.

      • Shoestring says:

        30 Nov30 November 21:56

        so what’s that guff about Group 1 allowing you to book seats for free?

• Chris says:

  30 Nov30 November 14:01

  OT:
  Is there a way to register a card for Amex shop small without logging in to an account? I know this existed in previous years.

  My additional account card is not appearing on my online account and I can’t register a new account as when I enter the card details it defaults to my existing online account.

  • Genghis says:

    30 Nov30 November 14:03

    I have this for one card. It appears on the app but not on the “PC” online account. So I suggest looking on the app?

    • GRIMZ says:

      30 Nov30 November 14:31

      Do you have a link to a map that actually works? I have tried loads of different ones and even though I know the merchant is in ‘shop small’ it is not showing. Thanks in advance.

  • Mark2 says:

    30 Nov30 November 15:35

    There is a choice o ‘open a new account’

• DaveL says:

  30 Nov30 November 14:39

  OT – Flybe flights from LHR to Newquay. how would one go about booking these on avios? Is BA now the only way to book Flybe flights on avois redemption? Can’t get any to load at all…keeping routing me via Manchester.

This article is closed to new comments. Feel free to ask your question in the HfP forums.