The American Express Centurion Lounge in Covent Garden is open – what’s inside?

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• Alan says:

  14 Dec14 December 06:14

  Haha thanks for using the photos Rob – was a great evening 🙂

  • Sanjit says:

    14 Dec14 December 14:22

    Great to meet you Alan and see Rob and Rhys… thanks for the tips Alan…. will look at getting some gift vouchers from Morrisons !!!

    • Alan says:

      14 Dec14 December 15:31

      And you too, Sanjit! (Rob – please feel free to pass my email address on to him!)

• Cat says:

  14 Dec14 December 06:38

  OK, does anyone know, do I need to bring my own sleep mask to be monogrammed, or are they giving them away?

  • tartan says:

    14 Dec14 December 07:15

    They have them there but they had a backlog when I enquired at about 3pm yesterday, so they weren’t taking any more requests. I was able to grab a blank one though

    • Cat says:

      14 Dec14 December 07:25

      Thanks Tartan!

    • Alan says:

      14 Dec14 December 08:14

      Was impressed with how plush it was!

  • Rhys says:

    14 Dec14 December 09:21

    Pretty sure the masks were a one off. They do something different every day – I’ll email and see what the program is…

  • Rhys says:

    14 Dec14 December 10:43

    Here’s the program, confirmed by Amex:

    Daily Hours of Operation: 11am – 6pm (Thursday – Sunday)

    Always-on Programming:
    – Gift Wrapping & Calligraphy service
    – Hot Chocolate Bar
    – Destination Pin Wall (showcases current & future Centurion Lounge locations)

    Thursday
    11am – 2pm
    Gingerbread cookie making

    2:30pm – 5pm
    Sleep mask monogramming and customizations

    Friday
    11am – 2pm
    Holiday cracker making

    2:30pm – 5pm
    DIY in-flight skincare minis

    Saturday
    11am – 2pm
    Gingerbread cookie making

    2:30pm – 5pm
    DIY in-flight skincare minis

    Sunday
    11am – 2pm
    Holiday cracker making

    2:30pm – 5pm
    Sleep mask monogramming and customizations

  • Crafty says:

    14 Dec14 December 21:17

    A sentence I never thought I’d read.

• Pascal says:

  14 Dec14 December 06:39

  Hey Rob,

  I have the problem the other way around. Since the server change the desktop site often shows on mobile. Need to then refresh/click on another page and then it gets back to normal.

  • Sussex bantam says:

    14 Dec14 December 06:48

    +1

    • Rob says:

      14 Dec14 December 08:05

      But is it STILL a problem, ie in the last 3-4 days?

      • Sussex Bantam says:

        14 Dec14 December 12:01

        Happened yesterday – not today.

      • George says:

        14 Dec14 December 12:35

        Happened to me too yesterday, haven’t noticed anything today though

        • Rob says:

          14 Dec14 December 13:45

          Nothing has changed today, you just got lucky. Can you ping me a home page screenshot if it happens again? Thanks.

      • Sussex bantam says:

        14 Dec14 December 19:50

        Just happened to me now on iOS – will send you a screenshot next time !!

  • Alan says:

    14 Dec14 December 08:15

    Out of interest iOS or Android? Has been fine in Chrome for Android for me throughout site switch.

    • BJ says:

      14 Dec14 December 14:29

      +1, never experienced a problen on androi d phone or tablet.

      • Rob says:

        14 Dec14 December 15:09

        Seems to be iOS but can’t be sure as I don’t own any Android devices.

• Boi says:

  14 Dec14 December 07:10

  OT: posted this late last night-reposting with hope of more responses:
  Any good wine deals/offer stack for wine out there. It’s that time of year where I have to get wine for friends (I don’t drink).

  • Rich says:

    14 Dec14 December 08:31

    25% off when your buy 6 is a permanent offer at Tesco. Stacks with the targeted spend coupons they mail out.

    • Mark2 says:

      14 Dec14 December 09:03

      I would say frequent rather than permanent.

  • Anna says:

    14 Dec14 December 10:03

    Aldi deliver wine if you have the £10 back Amex offer. I’ve just started using this service since Tesco Wine closed – their “Exquisite” collection seems to be good value for money, lovely wines.

    • LB says:

      14 Dec14 December 10:30

      +1. The delivery took over one week though.

  • Shoestring says:

    14 Dec14 December 10:34

    See if you can use my Virgin Wines £30 off a case voucher VGX30-26F6B-7D35

  • h2d says:

    14 Dec14 December 13:48

    I recently took advantage of laithwaites bundled offers – TV offer you can find on homepage gives £40 off £100 spend, plus buy 12 bottles for further discount on each bottle you select (varies by bottle), plus a £20 off £60 through amex offers. Got £140 odd pounds of wine at ‘list’ price for £60 all-in. Worth checking Amex offers more generally as naked/virgin/laithwaites often on there and clearly double up on any other offers you can find.

  • David says:

    14 Dec14 December 15:01

    Yes I had to cancel and re-order. Which it turns out you can’t do on the phone to Majestic head office (I noticed immediately and phoned within 3 minutes and still no!). But the branch (as always) were super-helpful.

• Andrew says:

  14 Dec14 December 07:16

  O/T but Heathrow related. The HEX 250 Heathrow Rewards points per transaction offer: I bought several tickets and the £8.80 ones and above all post with 250 bonus points but the very cheapest £5.50 tickets do not, just the standard 6 points. So be warned, wait until the £8.80 tickets go on sale and buy them to get the extra points.

  • John B says:

    14 Dec14 December 07:20

    Just send your receipt email to their customer service and they should add them?

  • Rob says:

    14 Dec14 December 08:02

    I asked HR for clarification of this before it launched and I was told there were NO exceptions. Annoyingly the HR boss is leaving this week but I will see if I can get hold of him.

    • John B says:

      14 Dec14 December 08:25

      I can confirm I emailed by e receipt for a £5.50 advance purchase to them, earlier this week, points were added by customer service within 24hrs. I haven’t bought any other tickets.

  • Callum says:

    14 Dec14 December 11:10

    Why would you deliberately spend £3.30 extra to get 250 points?

    • Brian says:

      14 Dec14 December 11:54

      Crazy, isn’t it, how people’s common sense often just goes out of the window at the mention of a few bonus miles.

      • Lady London says:

        15 Dec15 December 19:48

        Er…might depend who’s paying. especially if the £8-odd price is already better than usual.

      • Alex W says:

        16 Dec16 December 21:12

        HR often have 50% bonus to Virgin which I value at 1.25p. So £4.69 worth of points.

• Nick says:

  14 Dec14 December 07:26

  Disappointing that it closes at 6. The initial Vista email doesn’t even mention the times so remembering the lounge opened yesterday I popped around at 8ish. Of course, closed.
  Why not open later and close around 9-10 so you get the evening crowd as well.

  Again, a half arsed effort from Amex.

  • Anna says:

    14 Dec14 December 07:45

    Think how many extra drinks they would have to give out!

  • Rob says:

    14 Dec14 December 08:00

    I think after the overcrowding issues last year they have learned their lesson …,

• Kevin C says:

  14 Dec14 December 07:50

  They are doing sleep masks again on Sunday afternoon. I don’t know what they are doing at other times. It must be different food at different times of day because it was afternoon tea themed when I popped in for half an hour yesterday.

  • tartan says:

    14 Dec14 December 08:00

    Lunch was between 12:00 and 14:30 yesterday. They were serving small bowls of food – I had a grilled chicken dish which was very pleasant. If you turn up expecting party food then you won’t be disappointed

    • Alan says:

      14 Dec14 December 08:16

      Washed down with that nice Japanese whisky 😛

      • Shoestring says:

        14 Dec14 December 08:27

        tartan sounds like you got your money’s worth 🙂

        were you there about 5 hours? lol

        • Alan says:

          14 Dec14 December 08:33

          Haha not quite, had to squeeze it all in within 2h. Thankfully bar staff were fantastic and not averse to big orders – the photo above was of us getting 4 goji berry martinis made at once 😉

        • Alan says:

          14 Dec14 December 08:34

          I think tartan went for the full menu sampling though, including afternoon tea!

      • Shoestring says:

        14 Dec14 December 15:43

        if tartan’s back there for another 5 hours today I’ll be well impressed 🙂

        • Alan says:

          14 Dec14 December 19:59

          Haha yep I’d be impressed with that too!

      • Tartan says:

        14 Dec14 December 22:09

        Sadly I’ve been working from home today – probably for the best really! I was only there for about 4 hours…..

        • Alan says:

          15 Dec15 December 06:49

          Noooo 😛 My friends are heading back each day, is making Christmas shopping rather pleasant for them!

• Alan says:

  14 Dec14 December 08:14

  Bits OT – total chaos at T5 this morning. Fire alarm closing HEX and Tube. Was trying to get from T4 (stayed at the new HIX, pretty decent) but local buses totally rammed and no signage about closure so wasted time going to Heathrow Central on HEX! Hopefully will be sorted soon.

  • Tilly says:

    14 Dec14 December 09:54

    Hope it’s sorted by this afternoon, flying from T5 this evening, planning on getting there around 5:30pm.

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