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What are the changes to InterContinental Ambassador benefits on reward nights?

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IHG has announced changes to InterContinental Ambassador benefits on reward nights.

Ambassador is the dedicated loyalty scheme for InterContinental hotels, operating separately from IHG Rewards Club.  It has its own website here.   It is not your usual loyalty scheme:

  • you need to pay to join ($200)
  • the benefits are guaranteed, and include a free weekend night certificate

Ambassador is changing from 1st March as we covered in this article.  Here are the new benefits:

  • Platinum status in IHG Rewards Club
  • An “up to” $20 per stay food and beverage credit
  • Free weekend night certificate
  • Free mineral water
  • Guaranteed room upgrade
  • Guaranteed 4pm check-out

One annoying issue with Ambassador is that benefits were not guaranteed on reward stays, except for the 4pm late check-out.  To be fair I have never had any problems getting upgraded on reward stays but I know that some hotels in the system stuck to the rules.

From 1st March, the $20 food and beverage credit is guaranteed on InterContinental reward nights for Ambassadors.  You will continue to get the 4pm guaranteed check-out and mineral water.

The only part of the new benefits package that you are not certain to get is a room upgrade.  You are better off to the tune of $20 per reward stay, and hopefully most properties will continue to honour the upgrade too.

The Ambassador terms and conditions from 1st March are here.

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