James Hillier, the man whose signature has probably adorned over one billion British Airways Executive Club emails over the years, is leaving the company this month.
A lot of people don’t believe that James exists. After all, his name has appeared on BAEC emails for so long that it started to feel unlikely that one person wouldn’t have changed job in that time.
James is real, however, and I met him last year at a BAEC event. He was a really nice guy, but to protect his identify he didn’t want to be photographed! His LinkedIn profile is similarly blank, but if you search his name on social media it is linked to so many BA rants that I don’t blame him. Being the ‘face’ of the Executive Club is probably not always a good thing.
James has been at BA for just short of 30 years and has spent 22 years working on Executive Club. I wish him well for the future.
He will apparently be replaced by Niall Rooney, who currently has the intriguing job title of ‘Interim Head of Ground Experience’.
(Want to earn more Avios? Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)