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James Hillier is to leave British Airways Executive Club

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James Hillier, the man whose signature has probably adorned over one billion British Airways Executive Club emails over the years, is leaving the company this month.

A lot of people don’t believe that James exists.  After all, his name has appeared on BAEC emails for so long that it started to feel unlikely that one person wouldn’t have changed job in that time.

James Hillier leaving British Airways

James is real, however, and I met him last year at a BAEC event.  He was a really nice guy, but to protect his identify he didn’t want to be photographed.  His LinkedIn profile is similarly blank, but if you search his name on social media it is linked to so many BA rants that I don’t blame him.  Being the ‘face’ of the Executive Club is probably not always a good thing.

James has been at BA for just short of 30 years and has spent 22 years working on Executive Club.  I wish him well for the future.

He will be replaced by Niall Rooney, who currently has the intriguing job title of ‘Interim Head of Ground Experience’.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (May 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards. You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

The Platinum Card has doubled its sign-up bonus to 60,000 Membership Rewards points, which convert to 60,000 Avios, if you apply by 1st June 2022.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points (SPECIAL OFFER) and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital on Tap Visa card

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (169)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Leafwarbler says:

    Another OT, this time with added arrrrgh!

    BA have just replaced our inbound 787-9 flight with an Air Belgium operated 343. Any advice from anyone? It’s only a 7 hour flight; should we just suck it up?

    Thanks

    • Michael says:

      What is the class of travel?

      • Leafwarbler says:

        CW

        • Michael says:

          I’ve not flown them but the seats look better if anything, most seats have direct aisle access. You’ll still get the same food and amenities. Crew and IFE will be different.

    • ChrisC says:

      there are threads on the BA board on flyer talk about options available so head over there and have a look

  • Thomas Howard says:

    Will the STN EK flights be added to the Qantas codeshare (for Avios earning)?

    • Rob says:

      Good question. You would expect so, but don’t know either way.

      • memesweeper says:

        they are not currently codeshared with Qantas, only LGW and LHR from London.

    • guesswho2000 says:

      Not sure how you’d book it, Qantas only recognises LGW/LHR when booking online? STN doesn’t come up as an option.

      • Rob says:

        Virtually none of the Emirates Qantas codeshares can be booked via Qantas because the site only recognises certain airports. Need to use Expedia, Amex Travel etc.

  • PAL says:

    Hi – OT – what’s the best site which shows the cheapest monthly views for business class flights across all airlines. Skyscanner doesn’t support this for business class flights and Kayak misses a lot of airlines out. I’m not that au fait with ExpertFlyer either! Thanks.

  • Lee says:

    OT – Has anyone transferred Amex points to Radisson? Won’t let me link the account, always showing error. Thanks!
    Sorry, there has been an error!
    We regret that an error has occurred and we are unable to process your request at this time. Please try to transfer points to a registered participant at another time or call Customer Service on 0800 917 8053 for assistance.

    • xcalx says:

      That’s what I get too.

    • fivebobbill says:

      It’s a known issue linking new cards with Radisson, I always had to call CS to have them linked.
      Think they said to leave the first 6 digits off (is it 308147?).
      No sure, maybe better calling to be safe…

  • Lady London says:

    I’d switch to cash. Provided I would still have a use for the saved points. And unless points are ready or low cost for me to earn more to replace.

    • Tracy says:

      Thanks Lady London, just what I was thinking. I can always use marriott points and I earn them through amex churns really but can take a long time to earn 320k points.

      • Clive says:

        Hope you have also signed up for the latest double points promotion and also checked to see if you have a personal one.

  • Liz says:

    OT Can anyone offer me some advice. Daughters boyfriends Norwegian flight for Saturday is cancelled due to Boeing issue. He paid and rebooked another Norwegian flight for Monday night and now they have cancelled that. He didn’t take out any insurance. Staying with a friend so no hotel expenses. Can he rebook himself and claim back from Norwegian – flights are £600 or would they not refund him. He can claim and get refunds for the 2 Norwegian tickets. He has been on hold to norweigan for ages and can get through as yet. Does he have to wait for Norwegian to rebook him. Thanks for any help offered

    • Shoestring says:

      He has to give Norwegian a chance to re-ticket him. Yes, the risk is that they wouldn’t see £600 as reasonable or necessary, so refuse to reimburse on that basis. (They might enjoy advantageous costs on certain competitor airlines, or have capacity themselves that you don’t know about.)

      So his first task has to be to contact Norwegian to get re-ticketed. If they can’t re-ticket him in a reasonable timeframe, then he could go ahead and book something more convenient and seek reimbursement from Norwegian later – with an excellent chance of winning at CEDR if it came to that. (Must be annoying not to get through on the phone, though.)

      • Shoestring says:

        Obvs no compo if it’s a 737 MAX – but he *is* entitled to duty of care until Norwegian re-ticket him, if he is forced to wait a day or so. Could be some free meals in it (no booze).

        Could be a good idea to research flights available then (on the phone to Norwegian) he’d be in a better position to say: no, your offer of a Tuesday flight is unreasonable, how about booking me on this one on Sunday instead xyz?

      • Mikeact says:

        No insurance ? Not for anything ?
        Sounds rather foolish to me.

        • Liz says:

          He got through to Norweigan eventually and they told him to rebook himself and then put in a claim and they might pay it. He has now paid out for 3 tickets. At least he is rebooked – will try and help him with the claims/refunds when he gets back. Lesson learned for him not to buy some insurance.

        • Shoestring says:

          Don’t forget not buying insurance can be a sensible choice. In effect, you can be self-insuring, ie saving the insurance costs you would otherwise have paid, possibly putting them into a pool of money for later use.

          Air passengers in Europe are already well-protected by legislation. Which is a free insurance of sorts. Basically, your provider can’t just cancel a ticket and leave you stranded. They must re-ticket you and pay duty of care costs until you make the new journey.

          Hotel, food, drink (not booze), communications.

  • 1967stuart says:

    If anyone if thinking about going to FI at Monaco this year (or Barcelona) , Marriott Moments have now loaded onto the website both races.

    A number of them are for auction (so plenty of time to bid especially for the one watching the race from Mercedes-AMG Petronas Motorsport Yacht and Weekend Hospitality Passes ), but there are also a buy it now for 70k point package for race tickets for 2 people . 6 packages are available

    Of course watch out first for flight and hotel ticket prices

    • jason says:

      Did this last year all on points, stayed at the Marriott in nice and flew flybe from Birmingham to south of france…excellent deal given the seats are 500 Euros each in grandstand K

  • Bill says:

    Just noticed boingo is available for signup for those with amex platinum charge card

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