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British Airways makes genuine improvements to the ‘Gold Upgrade for Two’ (GUF2) voucher

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If you earn 2500 British Airways Executive Club tier points in your membership year, you receive a ‘Gold Upgrade For Two’ voucher, known as a GUF2 in the trade.

The GUF2 voucher lets you upgrade a British Airways cash or Avios ticket by one class (more details on ba.com here).  Historically, for cash bookings these vouchers could be used in two ways:

Book a cash ticket via ba.com and you can upgrade to the next category if there is Avios reward availability in the higher class

Book a cash ticket via a travel agent and you can upgrade to the next category if there are cash tickets available in the cheapest ticket bucket (‘I’ for Club World, ‘A’ for First Class) in the higher class

Using a travel agent meant that you had substantially better chances of finding availability to use your GUF2 voucher.  The snag is that few travel agents knew how to process the upgrade – it is complex, involving sending certain information to a BA office in India and waiting overnight for a response.

The situation has now changed – and for the better.

The BA call centre will now process your GUF2 upgrade if there are ‘A’ cash tickets for sale in First Class, ‘I’ cash tickets for sale in Club World or ‘T’ cash tickets for sale in World Traveller Plus.

It is no longer necessary for Avios seats to be available in the higher cabin.

This means that you no longer need to book via a cash ticket via a travel agent and then hope they know how to process the upgrade.

For anyone who is looking to upgrade an Avios redemption, you can now use the GUF2 even if there are no Avios seats available in the higher class, as long as A / I / T cash tickets are for sale.  This is also a major improvement.

These changes are not yet reflected on the Gold benefits page of ba.com which still says that GUF2 upgrades ‘are subject to reward availability in the higher cabin’.  (British Airways never publicised the fact that travel agents could process upgrades if there was just cash availability.)  However, BA staff have confirmed to me that the change has taken place.


how to earn avios from credit cards

How to earn Avios from UK credit cards (May 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses.

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Do you have a small business? Until 20th May 2021, you can receive a special sign-up bonus worth 29,900 Avios with the Capital On Tap Business Rewards Visa credit card. This offer is exclusive to Head for Points readers. Click here to learn more.

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (29)

  • nigel says:

    Brilliant news on the GUF2, bagged myself 2 first class seats to Abu Dhabi and back. Few weeks ago, BA denied me this upgrade. 😀Happy traveller

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