Maximise your Avios, air miles and hotel points

Rolling Luggage has dropped Avios – and Charles Tyrwhitt is dropping Avios next week

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

There seems to be a bit of a shake out going on with Avios partners at the moment.  We saw British Airways Executive Club part company with Shell Drivers Club last Sunday, although that was driven (ahem) by Shell as it seeks to move away from a points-based loyalty scheme.  It seems that this is not the end of the changes.

Rolling Luggage drops Avios

Suitcase seller Rolling Luggage, which has a big online presence as well as five airport stores in London Heathrow, two in Manchester and one in Luton and Edinburgh, has dropped its Avios partnership.

This wasn’t a bad deal.  You earned 5 Avios per £1, plus a bonus 1000 Avios on your first purchase over £100.  You would get an additional 750 Avios for two purchases of £50+ in a twelve month period.

Looking at the Rolling Luggage website, the last date to earn Avios on purchases was 22nd May.  You have until 22nd November to retroclaim any missing points.

Charles Tyrwhitt is leaving Avios too

ba.com, on its shopping partners page, has a note saying:

“From 9 July 2019, you will no longer be able to collect Avios with Charles Tyrwhitt.”

British Airways will accept queries for missing Avios from Charles Tyrwhitt purchases until 9th January 2020.

Charles Tyrwhitt ending Avios partnership

I am not sure why these partnerships didn’t work out.  A lot of companies sign an Avios partnership and then expect Avios Group to start promoting them to members for free whereas the reality is that Avios expects partners to go off and sort out their own marketing.

Apart from an initial launch competition, Rolling Luggage did not engage with us.  This may have been part of the problem – one Avios partner told me recently that Head for Points is responsible for 70% of its Avios-earning transactions.  They also ran no promotions, which meant no news for us to cover.

We did, on the other hand, put quite a bit of weight behind Charles Tyrwhitt.  If you came to our Christmas Party in 2017 you will remember that every guest got a free Charles Tyrwhitt tie!  It is possible that they were not happy with the new Hackett / Avios partnership – which is more than twice as generous – and there were also complaints from readers about Avios from in-store purchases never posting.  The admin required may have overcome the perceived benefits.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

Comments (55)

  • Mark says:

    O/T

    I’m thinking of ways of spending my 2k to trigger my 4kmr points. Can you buy currency on your Amex and qualify as spend ?

    • SimonW says:

      In the past, I have used Amex at Post offices to buy dollars and Euros. Do NOT make a habit of it, as it triggered a full review by Amex….

    • Jonathan says:

      You’ll pay cash advance fee & interest immediately so its an expensive way of triggering a bonus! What’s the deadline? Maybe pay a chunk of your council tax through a PayPoint that accepts AmEx (Co-Op?).

      • SimonW says:

        Nope. It went through as a Post Office purchase, same as stamps etc.

        • Jonathan says:

          Interesting but if you use eg. Travelex then will definitely be regarded as cash like transaction.

  • meta says:

    I would be chasing if it didn’t track after 5 days. Probably not going to happen now.

  • Joshua Harrison says:

    O/T I’m afraid but can anyone give any advice on my issue. In September 2017 (yes that long ago) I booked a stay at a Hilton via the Avios.com website which was giving a decent amount of bonus points. I stayed at the hotel in August 2018 and waited for my points to post. I then received an email from Avios.com on the 15th of May this year saying that due to the purchase 16,350 points would be in my account within 72 hours. However, as most of us will know, the Avios.com account has closed down and all my points should have been transferred over to BA. The issue I have is that as I can no longer enter my Avios account to transfer the points across, how can I get them credited to my BA Exec Club account? I spoke to Avios and they said it was now a BA issue so I spoke to Exec club and , guess what, they said it was an Avios issue.
    Has anyone else experienced this problem and if so can you suggest any solution?
    Many thanks

    • Rob says:

      The idea was that they would go into your Avios.com account but be automatically sent across. Are you sure that a new BA account wasn’t created for you when your avios.com account was closed? If you ring BA they may find a 2nd account for you.

      The points may also have been withdrawn – Hilton has in the past unilaterally changed the rules about what counts, for eg at one point they decided they weren’t paying on room only rates.

      • Joshua Harrison says:

        Thanks Rob – I will check with BA and see if there has been a 2nd account setup. Given the amount of points at stake it’s worth a go.

        • Geoff says:

          Had a GOOD experience with Avios this week. I called to book flights and use up 2 Lloyds upgrade vouchers, which all worked fine, and then had a chat about avios accounts and all of the separate AerClub, Flybe, Avios log ins. She could see all of my old accounts (except Iberia) and found one which had been getting Shell and other points, which had a small but useful total which she could transfer across to BA. So they can be helpful if you get the right agent.

          • Mikeact says:

            Me too…booked another Lloyd’s Upgrade for 12 months out….no intention of using it to the booked destination, but will change it to somewhere else we want to go in the same zone later. No point in wasting it.

    • Sussex Bantam says:

      Hilton are terrible with this – I’ve had so many stays with them that haven’t credited through avios.com for no reason at all. I’m afraid you may struggle to get your points…

      • Joshua Harrison says:

        🙁 thanks anyway. What’s annoying is I received the email saying the points were coming through but my account is now closed so I can’t get to them!!

  • Mikeact says:

    Remember the initial bonus that was originally offered by Rolling Luggage when they launched a couple of years back ? Despite wasted phone calls I gave up, and sold the item I purchased on EBay…never again with that lot.