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Rolling Luggage has dropped Avios – and Charles Tyrwhitt is dropping Avios next week

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There seems to be a bit of a shake out going on with Avios partners at the moment.  We saw British Airways Executive Club part company with Shell Drivers Club last Sunday, although that was driven (ahem) by Shell as it seeks to move away from a points-based loyalty scheme.  It seems that this is not the end of the changes.

Rolling Luggage drops Avios

Suitcase seller Rolling Luggage, which has a big online presence as well as five airport stores in London Heathrow, two in Manchester and one in Luton and Edinburgh, has dropped its Avios partnership.

This wasn’t a bad deal.  You earned 5 Avios per £1, plus a bonus 1000 Avios on your first purchase over £100.  You would get an additional 750 Avios for two purchases of £50+ in a twelve month period.

Looking at the Rolling Luggage website, the last date to earn Avios on purchases was 22nd May.  You have until 22nd November to claim any missing points.

Charles Tyrwhitt is leaving Avios too

ba.com, on its shopping partners page, has a note saying:

“From 9 July 2019, you will no longer be able to collect Avios with Charles Tyrwhitt.”

British Airways will accept queries for missing Avios from Charles Tyrwhitt purchases until 9th January 2020.

Avios Charles Tyrwhitt

I am not sure why these partnerships didn’t work out.  A lot of companies sign an Avios partnership and then expect Avios Group to start promoting them to members for free whereas the reality is that Avios expects partners to go off and sort out their own marketing.

Apart from an initial launch competition, Rolling Luggage did not engage with us.  This may have been part of the problem – one Avios partner told me recently that Head for Points is responsible for 70% of its Avios-earning transactions.  They also ran no promotions, which meant no news for us to cover.

We did, on the other hand, put quite a bit of weight behind Charles Tyrwhitt.  If you came to our Christmas Party in 2017 you will remember that every guest got a free Charles Tyrwhitt tie.

It is possible that they were not happy with the new Hackett / Avios partnership – which is more than twice as generous – and there were also complaints from readers about Avios from in-store purchases never posting.  The admin required may have overcome the perceived benefits.


How to earn Avios points from UK credit cards

How to earn Avios from UK credit cards (May 2022)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards. You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable card perk – the 2-4-1 voucher Read our full review

British Airways BA Amex American Express card

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.

The Platinum Card has doubled its sign-up bonus to 60,000 Membership Rewards points, which convert to 60,000 Avios, if you apply by 1st June 2022.

American Express Amex Gold

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

60,000 points (SPECIAL OFFER) and an unbeatable set of travel benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,000 Avios.

Capital on Tap Visa card

Capital On Tap Business Rewards Visa

10,500 points bonus – the most generous Avios Visa for a limited company Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express card

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

Amex Platinum Business American Express

American Express Business Platinum

40,000 points sign-up bonus and a long list of travel benefits Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (55)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Godfrey Wardle says:

    Another name that has disappeared in the last three months is Majestic Wine.

    • Anna says:

      The avios I earned from then have also disappeared from my account! Won’t be using them again, regardless of incentives.

      • Lady London says:

        Have you not followed that up, Anna? I would!!

        • Anna says:

          Yes – have had quite a few go missing recently. BA came back with lame excuse that I had’t met the Ts and Cs (so why were they awarded in the first place?), retailers saying they think it’s a BA IT glitch. Had a load from Elemis re-appear but still waiting on the others (Curry’s took back 1300 and replaced them with 600!). According to FT it’s quite widespread. I’m moving a lot of my purchases to the site which can’t be named!

          • meta says:

            Beware they do same thing!

          • TGLoyalty says:

            Sort of. Once the money has been withdrawn or transferred to reward wallet it’s yours though. Unlike Avios or virgin FC

  • Tom says:

    My company is an avios partner and we don’t get a huge amount of orders through there compared to other affiliates but we do get a much much higher number of failed orders tracking which reflects negatively on us – in some instances avios/ba blaming us for rejecting when we didn’t.

    • meta says:

      Do BA/Avios take money off you if the transaction is rejected after initially being approved?

      • Chrisasaurus says:

        Yep (well Avios, not money)

        • metad says:

          No, want I meant is do they charge the merchant, not the customer. When points get removed, I always have a feeling that BA/Avios get money from the merchant and then don’t give anything to the customer pretending it’s the merchant that rejected.

  • NigelthePensioner says:

    How long until Avios = Nectar……0.5p at BA vs 0.5p at Sainsburys?
    Rolling Luggage seem to just sit waiting for overpacked travellers to have to nip in and buy another suitcase to get home; they seem not to need incentives. Considering the prices they charge compared to on line availability, they do not seem to need to sell many items to pay rental on their pitch and make a profit!
    In the USA, every outlet mall has a Samsonite shop with the US range of luggage which IMHO is far superior to the UK offerings. Its an ideal place to buy your extra / new luggage at a very reasonable price – never mind Avios.

    • Rob says:

      Samsonite owns Rolling Luggage …..

    • Lady London says:

      Hum! Agree with your comments about Rolling Luggage, @NigelthePensioner.

      However rents (and turnover take %) at Heathrow are pretty steep. Probably obliterating any difference between Rolling Luggage prices at Heathrow and online.

      Don’;t talk to me about US Samsonite! I agree with you I am very impressed with the choice of Samsonite models and pricing in the US, especially at places like Marshalls, tjmaxx etc. However I am having to spend 2 days this month trekking to return a US Samsonite suitcase, whose wheels completely melted the moment they came into contact with European pavements…. The Samsonite quality is definitely not the same as their reputation in Europen in US. Personally if I want to add anything lighter and cheaper to my Briggs & Riley collection, next time it’ll be Travelpro.

  • Graham Walsh says:

    There is a good offer with BA Store/Avios for TM Lewin – 12 Avios per £1. Ordered some shirts in their sale and then did a web chat asking why some shirts didn’t trigger the offer, so was offered a 10% off code and free delivery. Great service.

    • Crafty says:

      Seem to have increased their quality too. I used to have a “no TM Lewin” rule. Forgetting this my partner recently bought me 4 for £80, and the quality is better than any recent Tyrhwitt or Hawes and Curtis shirts I’ve bought.

      • flyforfun says:

        That’s interesting to hear. I stopped using TM Lewin after the 6th shirt in a row wore out at the elbow, something I never had happen before. I was doing a lot of keyboard work at the time, but not enough to warrant a shirt wearing out. So I switched to Tryhwitt. I love there non-iron shirts, but the variety seems to be fairly limited after a while. Not much innovative. May have to give TM another go if Avios points are going.

      • Nick says:

        So few people seem to wear shirts and suits to work any more, I wonder how much the market has shrunk as companies adopt more relaxed dress codes? I was at a meeting recently with maybe 10 lawyers from 2 (magic circle) firms; 4 or 5 accountants from two firms; some shareholder representatives and the client’s own finance, tax, legal people. It was obviously dreadful given how many people were in the room, but not one of the men had a tie on and only about half had a shirt and jacket. Even 2 or 3 years ago that meeting would have been very different. A few years ago, everyone used to wear at least a suit if not a tie, just to go in to our office even if they had no client facing meetings. Today it is a mix of sportswear, jeans, trainers and leggings with the odd suit for those that have meetings with clients that still dress like that. Not a criticism at all, but my expenditure on shirts and suits has fallen off a cliff in recent years. None of this has anything to do with Avios of course, but you do fear for t m Lewin and the like.

        • Graham Walsh says:

          I’ve not worn a suit for years. I wear jeans and a jacket but still like a good shirt with it.

        • Lady London says:

          The tie-look has never charmed me. But you’re right it’s amazing what people are (not) wearing these days.

          I also fear for quality menswear – I feel the likes of Jermyn Street may go back to being only within the reach of the super-rich. it would be a pity as the British were truly the best dressed blokes in the world, by far.

          At least I’ll take a bet that Daniel Craig will still be wearing a lot of classic British-looking suits in the James Bond film that’s currently being made…. even if I suspect some of them may be Brioni.

          • Lady London says:

            *tie-look” –> tie-less look. d*** text editor.

          • ken says:

            “it would be a pity as the British were truly the best dressed blokes in the world, by far”

            Other than maybe a short period in the 60’s, has this really been the case ?

    • PhilM says:

      Is this going on currently? I can only see 3 Avios per £1 on the BA store

  • Alan says:

    Shell – it’s a real shame the partnership between Avios and Shell have ended.
    I now don’t buy my fuel at Shell service stations as the new ‘offer’ is of no interest.

    • Chrisasaurus says:

      Th old offer was worth so close to zero youd need to be an hgv driver to earn anything – picking a fuel station for a fraction of a penny in the pound when the price variance of the fuel itself is hundreds of times that is frankly insane

      • Shoestring says:

        Not when your fuel is paid by employer

        • Chrisasaurus says:

          I disagree, I still value my time wasted taking a detour to Shell at more than the Avois. If shell is on your route and you need to fill up then fine but stick to that and itll be years til you earned enough avios for a BoB snack.

          I also have reservations about deliberately going out of my way to cost my employer more for something for my own personal gain. If it’s a simple as they pay £8 more on a tank so I can earn next to nothing (what was the earning rate?) And the sole reason I’ve gone out of my way to fill up at a shell is that personal gain then I feel I’d be crossing a line.

          There are plenty of not so clear lines and I think we’re all comfortable operating within those (hotel choices, as an example as they’re not objectively identical) but this feels akin to booking the 5k bonus point rate on your employer’s dime…

    • TGLoyalty says:

      There really is no better rewards earning fuel station than Tesco with a Tesco credit/debit card through Pay+

      • Shoestring says:

        Apart from Morrisons PFS with a More card and 10% Morrisons vouchers bought with Amex = 11.5% off

        • TGLoyalty says:

          Except the 10% off isn’t earning rewards 😉

          It’s also targeted so people like me are better off at Tesco.

        • Shoestring says:

          Morrisons voucher doesn’t count as giftcard

        • TGLoyalty says:

          Amex has no idea what you are buying but spending thousands at morrisons probably wouldn’t = anything else

    • Lady London says:

      Same here. I’m Shell Gone+ not Shell Go+, now.

      Did you see the email they sent with a £2 bribe for people to sign up? Since it’s a while since we could join the new program, I’ll take a bet the takeup has not pleased the marketing part of Shell.

  • Steve says:

    Shame about Charles Trywhitt. I’ve bought loads from them over the years, primarily because of Avios. Now I shall shop around!

    • Patrick says:

      same here, will look into their main competition now.
      They offer pretty much all the same thing…

  • Scott says:

    I only really filled up at Shell when there was a bonus points offer on, or if I was heading out of town late at night when other places were closed.
    Sure they took points off last quarter as I was a good 300 down on what I should have had (had 370 after a bonus yet my balance changed to 70 near quarters end).
    Haven’t been near them since they announced the change in scheme as it’s of no real benefit to me especially when, say Sainsbury, a mile down the road, can be 5p/litre cheaper and is practically on the main road anyway.

    • BT01 says:

      Sainsburys latest fuel offer is 10p a litre off fuel when you spend £60:00 or more in store or online.
      I find that I get an extra 50 miles from a tank of Sainsburys diesel than I do from BP or Esso.

      Esso and Nectar are going steady according to the signage I have seen over the last few days.

  • Wollhouse says:

    On the topic of not posting, my Iberia/Groupon Avios still haven’t posted…

    • Shoestring says:

      then it’s high time to pursue repayment via credit/ charge card or PayPal, whichever you used

      • Wollhouse says:

        Agreed. Groupon chat staff were helpful when I opened a ticket, but since then have completely ignored all follow up. On the plus side, I was able to practice my Spanish…

    • Leafwarbler says:

      I emailed them on Sunday to advise that my patience had run out and I was initiating a chargeback with Lloyd’s. Yesterday, I got an email saying my order had been refunded…. remains to be seen if the credit comes through.
      Won’t be using Groupon for Iberia Avios again🦟

      • Prune says:

        I have had this before and the points still credited around 1 month after they issued the refund.

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