ANA launches excellent new First and Business Class seats on flights from Heathrow

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Earlier this year we ran an article about redeeming Virgin Flying Club miles on ANA flights from London.  It is one of the best uses of Virgin Flying Club miles at 95,000 miles for a return business class flight. You would be hard pressed to find a better way to spend them, especially now that the 63,000 miles Air China business class deal has gone and Jet Airways has gone under.

Using your Virgin Flying Club miles for a trip to Tokyo has just got a whole lot more interesting.  ANA is launching a new Business and First Class seat on new deliveries of its Boeing 777-300ER aircraft, and the London route will be the first to get it.  It looks rather good, to put it mildly.

The aircraft will fly from 2nd August from Heathrow to Tokyo Haneda, which is by far the more convenient Tokyo airport.

On flights NH211 and NH212, the aircraft will fly on even-numbered days in August and odd-numbered days in September.  At some point during this period all flights will shift to the new seats – it depends on the delivery date of the 2nd plane. In total there will be 6 new aircraft delivered and 6 refurbished with the new seats.

The new seats are spearheading a new branding campaign for First and Business class, with the First Class seat called ‘THE Suite’ and the business class product called ‘THE Room’.

ANA will have eight first class and 64 business class seats on the aircraft, as well as a fairly small premium economy and economy cabin. This is a very premium-heavy aircraft.

It is not all good news, as the economy section is moving from 9-across to 10-across.  Of course, British Airways is doing the same thing with its Boeing 777 refurbishments and many carriers such as Emirates have been 10-across for years.

THE Suite

The First Class suites are arranged in a 1-2-1 configuration.  Finished in dark woods, there are two only rows which make this an intimate cabin:

ANA first class the suite

The seat almost takes the full width of the suite, with only a thin slither along the side given over to storage or as an armrest. There is also an exceptionally large 43” screen which has a 4K display – apparently the first time this has been used for a commercial aircraft.

ANA has a smartphone app, ‘My Sky Channel’, which passengers can use in the air to control their IFE if they wish.

ANA first class the suite

In the centre pair of seats, there is a movable partition that can be adusted and that is perfect for those travelling with other people. It looks like almost the entire partition can be lowered, making it very open between the two suites.

Of course, THE Suite also comes with a fairly high door.

THE Room

THE Room is ANA’s new Businesss Class product.  Club World style, half of the seats face forwards and half face backwards.  It appears to be the Safran FUSIO seat.

If you look at the photo below the first thing that will strike you is how disproportionately wide the seat is.  Look at the head rest.  You can see the protective cover, which is about what you’d expect the seat width to be. THE Room looks like it is twice as wide – more sofa-like than a seat! ANA are saying that THE Room has twice the width of their old business class seat (click for Anika’s flight review) which is not hard to believe.

ANA business class the room

Of course, this is business class and the trade-off is that it does taper into a cubby hole where your feet end up.  Nonetheless, the extra width at torso and shoulder height should make sitting and sleeping in this seat feel a lot less cramped.  It is a very clever piece of design.

ANA business class the room

This seat also features movable partitions and side doors for additional privacy.  Here is a shot with the door closed:

If you’re feeling thirsty or peckish during the flight, you will also be able to visit this smart-looking self service bar:


From the supplied pictures, which appear to be CGI, the cabins have been tastefully styled with patterned and textured fabrics, dark wood effects and warm grey colours with a splash of blue.  Personal storage looks a big tight, but I think the final verdict on that needs to wait until we’ve seen the plane in the flesh – ANA is claiming there is a lot of ‘discrete’ storage space.

In addition to THE Suite and THE Room, ANA has also revamped the passenger boarding area (pictured below), which now looks more homely and less like the industrial kitchens you find on most aircraft galleys. A new mini-fridge will also dispense drinks and snacks for any in-flight wanderers from Economy and Premium Economy.

ANA WElcome space

If you want to see more, there is a good YouTube video here:

If you were considering what to do with your Virgin Flying Club miles, or on your next business trip to Tokyo, this might just be it!   You can find out more about ANA redemptions via Virgin Flying Club on their website here.  Although, for now at least, ANA seems to have closed off reward availability …..

(Want to earn more Virgin Flying Club miles?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

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  1. Whizz68 says:

    The new first class cabin looks amazing. It’s a vast improvement over the old boxed in first class seat.

  2. Simon says:

    This looks great. Read the use of Virgin miles on delta fitting to Europe (not UK) previously. Are there any other carriers that you can get similar deals with using Virgin miles?

  3. Really looking forward to this for my Japan trip in October – received a seat change notification already and looking forward to 2A in both directions 😀 My great value redemption just got even better!

  4. stevenhp1987 says:

    I recently booked Japan on my BA 2-4-1 because I couldn’t find any ANA award seats.

    Plenty in economy on the United award search site, but, nothing in business/first next year at all. Tried searching from London, Brussels, Paris etc.

    How do you actually find these ANA reward seats?

    • Chris says:

      I’ve often been able to find F seats using the United award search, but only the one seat. I’ve never seen any availability for 2 people 🙁 Which is a real shame

    • A couple of months back I booked Frankfurt to Tokyo I February quite easily for 90000 virgin miles plus around £200 in taxes for February. There was nothing for the remainder of 2019 though

      • Stephen says:

        ANA has departures from lots of European cities around the same time each day. We needed 3 seats, which would be impossible to find, so we all decided to fly from a separate city (Munich / Dusseldorf / Frankfurt). We are all starting the journey in London Heathrow together at the same time, and fortunately, all the flight times to connecting cities are also very close together as well as landing times.

  5. Catalan says:

    Lovely wide seats yes, but having no place to rest both arms durning a long flight would become uncomfortable.

    • No different to a large sofa surely?

      • Nope Rhys it isn’t. I wouldn’t be surprised to see HSE extend their interest and suggest risk assessments are needed if employees will be working in these seats.

  6. I’m flying biz on flight 212 on 24 October, do you know if it’ll be on that flight pls?

    • Unfortunately it doesn’t look like it at the moment, as they’ll be operating on odd days in Oct, according to their Japanese page (at the very bottom).

      • I couldn’t see it on the page you linked to, but the main press release says differently:

        “Daily operation of the redesigned aircraft will start from the end of August or beginning of September. Until then, the aircraft will be operated on the even number dates in August and odd number dates in September.”

      • OK spotted the calendar now, assuming the 2nd aircraft delivered in time then looks like should be fine for daily by October as per press release.

    • Nobody “knows” until it happens, but from the dates above it looks like you will be.

    • Looks like you should be fine by then.

      • Great thanks. I have managed to get tickets for the 2 rugby semi finals, but am struggling with the final. My return was on 5 November, which was after the Final, but might change that to the week before and just watch the semis.

        Just read the last paragraph of the article, “…ANA seems to have closed off reward availability …..” – is it right that nothing will come up in the week commencing 28 Oct to London or Europe?

  7. Pedantic Pete says:

    Are the storage areas discrete or discreet?

  8. Gavin says:

    I’m tempted to start collecting Virgin miles in order to make this redemption on ANA. However, I’m worried that either 1) The chart will be changed or 2) There won’t be any availability. I collect Avios at the moment but I don’t find long haul to be good value (even with a 2-4-1)

  9. Confucius says:

    “Using your Virgin Flying Club miles for a trip to Tokyo has just got a whole lot more interesting.”

    Oh by the way, ANA has no reward availability.

    • But it will reopen. Has been good historically. For now I think they would prefer to push redemptions onto the old seats.

  10. Steve says:

    Just sharing my ANA flight experience… First of all it’s extremely difficult to get availability (for two people) in Business, especially during Cherry Blossom season and Easter/Christmas/Summer holidays. Virgin calendar only shows flights for 330 days in advance and seats are released 365 days in advance – so you are already off by a month if you want to use VS calendar. Your best bet would be to use LH calendar or ANA club site itself. Secondly, try not to to book flights from Heathrow and end up paying £000s in taxes (for two people) – we went via Brussels and we only paid 50 EUR per person if I can recall well. Third point – we flew Lufthansa coming back with the new A350 and to be honest we liked LH product more. Seats are close to each other, entertainment was richer and food itself… might have been slightly better but I have no complains for ANA food either. Staff was equally good in both flights. I guess I am comparing two excellent products so I am just using my magnifying glass for small details but all in all, I believe that ANA might be slightly overrated and if I was given the choice to choose between LH and ANA to fly to Asia again, I would probably opt for the European carrier.

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