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Zipcar Flex rolls out – join for free and drive to or from Heathrow Airport Terminal 5 for £17

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Most readers, at least London-based ones, will know Zipcar as a ‘pound per hour’ car hire group.  They have a few hundred cars scattered across Central London and you can book them by the half-hour via their app.

If you live in the right area – there are about 10 cars within 10 minutes walk of us, the nearest around 30 seconds away – it is a fantastic service.  You are virtually guaranteed a car when you need one and the cost is a fraction of buying and running one yourself.

What is Zipcar Flex?

Zipcar Flex, which is currently being rolled out, takes the service one step further.  You can take a car and leave it wherever you want, within a designated zone.  Park and walk away.  You don’t need to drive it back to where it came from.

Zipcar Flex Heathrow Terminal 5

The only downside with Zipcar Flex is that you can never be certain that there will be a car near you.  It obviously requires another Zipcar user to have dropped off a Flex car near you.  To make life a little easier, you can put a 15 minute ‘hold’ on a vehicle via the app, giving you time to get there before it is released for another user.

Zipcar Flex has taken time to roll out across London, because it has required separate agreements with each local authority.  Basically, Zipcar needs to persuade each council to relax its parking rules to allow a Zipcar to be dropped off in ANY on-street residents parking bay.  The good news, for me at least since I live there, is that Kensington & Chelsea has just come on stream.  This was one of the last major hold-outs.

The following boroughs now allow you to pick up or drop off a Zipcar Flex car.  It is perfectly fine to drop off the car in a different zone to the one you collected it in:

  • Hackney
  • Islington
  • Kensington & Chelsea
  • Lambeth
  • Lewisham
  • Merton
  • Southwark
  • Tower Hamlets
  • Waltham Forest
  • Wandsworth
  • Westminster
  • plus London Heathrow Terminal 5

What does Zipcar Flex cost?

The Zipcar Flex service is priced at 29p per minute, with a £12 per hour cap and a £72 daily cap.

How does Zipcar Flex work at Heathrow?

Zipcar Flex launched at Heathrow Terminal 5 last year.  You can jump in a Zipcar Flex car anywhere in London (well, anywhere on the list of boroughs above) and drive yourself to Terminal 5, where you must park in the Avis Budget area on Level 4 of the car park.  You can also do it in reverse – walk up to Level 4 of the car park, jump in a Zipcar Flex car, drive yourself home and leave it outside your door for the next user to pick up.

To or from Central London, Zipcar Flex will cost you £17.  This assumes that it takes you under 60 minutes to get to the terminal – longer trips will cost more.  This is far, far cheaper than even an UberX.

£17 comprises the £12 fee for a 42-60 minute trip, plus a £5 fee charged by the airport.

(EDIT: This article was written in 2019.  In 2021, the current Heathrow drop-off fee is £7.50 and not £5.)

This is how it works if you want to book a Zipcar Flex car when arriving at T5:

“When landing at T5 and considering using Flex to get back to the Zipzone, here’s what to do:

    1. When you’re within 15 minutes of exiting the terminal (such as waiting for your bags), open the Zipcar app and reserve an available Flex car. They’ll appear in the app within the Short Stay Car Park directly opposite the Terminal 5 building
    2. Follow the signs within the terminal to the Avis Budget area on Level 4 of the car park
    3. Upon arriving at Level 4, you’ll see several spaces clearly marked with green Zipcar flags in the back-right hand corner- check the number plate to see which one you’ve reserved
    4. Unlock with the app as usual and set off on your journey home
    5. The exit barriers will open without a ticket as the number plate will be automatically recognised
    6. Remember, you can only drop off in the Zipzone, so double check before you drive that you will be parking in the right area (this can be seen easily in the app)”

Full details are on the Zipcar website here.

You can now join Zipcar for free

You don’t even need to pay to join Zipcar.  There are now, in London, three pricing plans:

FREE – pay the Flex rates above, plus from £8 per hour for standard ‘return to base’ cars

£6 per month – pay the Flex rates above, plus from £6 per hour for standard ‘return to base’ cars

£15 per month – pay the Flex rates above, plus from £5 per hour for standard ‘return to base’ cars

As you can see, if your only intention is to use the Flex plan then you might as well sign up for the free scheme.

You will get £25 of free driving credit, even on the free plan (a reader tested this yesterday and it works) if you use my referral link

Remember that you need your driving licence to hand when signing up.

How to get FREE car rental status and other benefits via UK credit cards

How to get FREE car rental status and other benefits via UK credit cards (June 2024)

If you hire a car in the UK, you can get special benefits (discounts, upgrades, free additional drivers etc) if you have elite status with a car rental programme. You can get elite status for free via certain American Express cards.

The Platinum Card and American Express Business Platinum

The Platinum Card from American Express and American Express Business Platinum come with two free car hire status cards. Your supplementary Platinum cardholder can also receive status in their own right.

From Avis, you receive President’s Club status in Avis Preferred. This gets you up to 25% off standard rates, a free additional driver and a guaranteed one class upgrade. For weekend rentals you will receive a two class upgrade, subject to availability.

From Hertz, you receive ‘Five Star’ status in Hertz Gold Plus Rewards. This gets you up to 15% off standard rates, a free additional driver and a one class upgrade, subject to availability.

Hertz also offers Platinum cardholders a 4 hour grace period on rentals. Your final day is treated as 28 hours, so a 1pm pick up with a 5pm return the following day is only charged as one day, not two days. We wrote about the Hertz / Platinum 4 hour grace period here.

The Platinum Card also comes with full car hire insurance with no obligation to pay for the rental via American Express. You can refuse any attempts to sell you additional insurance at pick up. This benefit has substantial value if you rent on a regular basis.

You can find more details on the two Platinum cards, and apply, in our full reviews linked below. You can apply here for the personal card and here for the business card.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold

American Express Preferred Rewards Gold is an excellent card in its own right. You receive 20,000 Membership Rewards points for signing up (convert to 20,000 Avios amongst other things), four airport lounge passes and £120 of Deliveroo credit. Even better, your first year is free.

There are two car rental benefits:

  • you receive Preferred Plus status in Avis Preferred
  • you receive a special package with Hertz – 10% off best available rates at participating locations, a one class upgrade for rentals of 5 days or more, subject to availability, and no additional driver fees

Find out more about the benefits of American Express Preferred Rewards Gold in our review. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 16TH JULY), FREE for a year & four airport ….. Read our full review

Comments (33)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Lady London says:

    The beauty of thèse Zipcar-type things is also that Congestion Charge is included An Uber driver was telling me that each Uber fare in thé zone now has to have what seemed to me quite a large amount built into the price. (Over 2 pounds IIRC).

    That’s each and every fare every passenger pays for every journey on Uber niw has this huge surcharge. Even though thé driver also has to pay the full official daily congestion charge rate as well.

    Apparently this was extorted by the London Mayor’s office as part of a raft of conditions to let Uber operate after the Mayor’s office suddenly announced they were banning Uber

    The same is not required of Black Taxis. Also, unlike everybody else including Uber, Black Taxis can keep their pollutung diesel engines that are not Euro 6 compilant, until 2025.

    • paul says:

      simple answer is don’t use black cabs. the sooner they go out of business the better. although i could say the same of uber tbh…

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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