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Gatwick Airport opens new gates for arriving domestic passengers – no more buses

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Gatwick Airport has opened a new route at the South Terminal to allow domestic passengers to be dropped at an airbridge.

In the past, domestic passengers had to be transferred by bus from their aircraft to the terminal because of the need to segregate domestic and international arrivals.

Following a £24 million investment, domestic passengers – which includes the BA Jersey service and Aurigny’s Guernsey flights – will now be able to use Gates 1-5 and collect their luggage at a dedicated domestic arrivals belt.

A new system of internal doors which can be adjusted to direct passengers to different parts of the terminal allows these gates to be used for either domestic or international flights.

You can find out more on the ITV website here and on Flyertalk here.  There does not appear to have been any official media release.

How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (December 2023)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

SPECIAL OFFER: Until 9th January 2024, you will receive 30,000 Membership Rewards points (convertible to 30,000 Avios) with American Express Preferred Rewards Gold. You receive 25,000 points if you spend £3,000 in three months and a further 5,000 points if you hold the card for 15 months. You can apply here.

SPECIAL OFFER: Until 9th January 2024, you will receive a huge 100,000 Membership Rewards points (convertible to 100,000 Avios) with The Platinum Card. You receive 75,000 points if you spend £10,000 in six months and a further 25,000 points if you hold the card for 15 months. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 9th JANUARY), FREE for a year & four airport ….. Read our full review

The Platinum Card from American Express

Crazy 100,000 points (TO 9th JANUARY) and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital On Tap Business Rewards Visa

Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (142)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Craig says:

    OT: The latest limited Amex shop small didn’t appear under my offers, however, I just received an email from Amex with the offer and the link activated it.

    • Lee says:

      Got email on my plat.

    • Rich says:

      Thanks. Got it on my BA and Plat via the usual offers tab. Saw an email yesterday about Shop Small, and your message prompted me to go back and check it again – it was for my Gold. Signed up successfully but no idea why it doesn’t show up in my offers tab?

  • Alex says:

    OT – can anyone confirm whether Avios points bookings (long haul) can be cancelled up until the day of departure with just £35 fee?

  • Dominic says:

    Got to say that I agree with the sentiments of one or two others – I’ve had WiFi on flights, but would actually sometimes rather it wasn’t available! One of the few treats of flying internationally on business are those few hours offline – not sure I want everyone knowing that I can be just as alert and available in the air as I am on the ground…

  • Tesco Tease says:

    OT. My flight for a long weekend (flying back Monday) has just been cancelled. Few questions to the vast knowledge base of HFP:

    1. Where can I find the reason for the cancellation to chase eu compensation
    2. I assume the offered rebooking of Sunday (giving 12 out of 96hrs in resort) would not be deemed acceptable and I’d have a good claim for rerouting on a competitor.

    Thanks in advance.

    • Lady London says:

      You could have just been offloaded and the flight still going ahead? Just an outside chance. Why not phone them, ask the reason and ask for a reroute (ie they reticket you, you don’t have to run round buying other tickets) on another airline if there:s not another BA routing that will get you there at acceptably close to your originally planned arrival.

      You could look at going an indirect route also or offering to leave earlier.

      There is a database where you can access reasons for cancelled flight, hopefully someone else will know but meanwhile just ask BA and go to them with what you want instead. Make notes of who you spoke to and what they said.

      • Shoestring says: will give the reason

        alternatively, post the question on the Flyertalk EC261 compo thread and somebody there with an expertflyer subscription will invariably give you the exact answer/ readout

        • Stu N says:

          If you post the route and flight number I can check for you.

          • Stu N says:

            Oh, and date of flight.

          • Tesco Tease says:

            Hi thanks for looking into this message was BA0974 26Jul LHR-HAM is cancelled You are rebooked on BA974 28Jul LHR 1345 HAM 1625.

            In conversation with the agent they blamed it on the weather, I assume that the positioning flights are up the swanny after yesterday’s storms. Is there an argument that they should have redundancy built into their schedule and therefore it’s jot an forseen circumstance?

          • Stu N says:

            Looks like weather – “WEAN” reason code. If you want to try to take it further, have a look at the excellent EU261 thread on Flyertalk.

            * OPERATIONAL FLIGHT INFO * BA 974 0 FR 26JUL19
            CITY INFO HOUR (LOCAL)

            FLIGHT CANCELLED 0322
            *1A PLANNED FLIGHT INFO* BA 974 0 FR 26JUL19
            LHR 1325 FR JCDRI/M YB/G 320 1:40
            HAM 1605 FR 1:40
            2.LHR HAM – DEPARTS TERMINAL 5
            3.LHR HAM – ARRIVES TERMINAL 2
            4.LHR HAM – 9/ NON-SMOKING
            6.LHR HAM – CO2/PAX* 99.61 KG ECO, 99.61 KG PRE
            320 C 12 M 150

          • Lady London says:

            Delay on the incoming aircraft (even if that earlier aircraft’s own delay was caused by weather) does not count as your flight being cancelled due to weather. The airline is meant to have another plane it can use for your flight. So you are defo entitled to compensation under eu261 as well as duty of care.

            The only way BA can claim not to be liable due to weather is if there was a canx or delay due to weather specifically affecting your flight. Just look at Lufthansa’s schedules or any other airline scheduled to fly to HAM from your airport or a near one and I’ll you bet others could fly when BA cancelled.

            So compo case seems secured.

            Practically, find another way of getting to Ham asao and ask them to ticket it and also get their agreement to pay difference in transport costs to get you to Hamburg. There are more flights to Berlin, and trains run hourly to Hamburg taking 2 hours and costing about 80 euro. Simples. Ask them to ticket that.

            Or, just go for 250/EUR compo, stay at home and get a refund. But for me 250eur does not compensate a lost weekend away.

          • Lady London says:

            PS I will take a bet that due to weather yesterday BA has a number of aircraft out of position. I do not believe Lhr-Ham on a Friday at end of July is going to be a busy flight. So based on passenger loading I will bet they chose your flight to cancel.

            They have made a commercial decision so you must decide what you want and ask them for it. Please post what you decide to go for and his it turns out.

          • Shoestring says:

            this is true – ‘bad weather’ only counts as extraordinary circs [in the airline’s hub] if it is a primary cause of delay/ cancellation, ie knock-on effects from bad weather in another country affecting the incoming flight on the rotation don’t count

          • Alex Sm says:

            Last year I had similar thoughts when Norwegian refused to compensate for a delayed flight from LGW after that drone calamity. The drone saga was over but our flight was still delayed by 6.5 hours due to lack of aircraft. Meanwhile other scheduled flights for that morning went out on schedule. The question was whether the airline should prioritise delayed flights and send them out first (thus delaying others a bit as well) or try to stick to the schedule and deal with the delayed flights separately (causing even longer delays. I was thinking the former is more logical while they seem to think the opposite! KPIs and positioning come before stranded passengers obvs. But what does EU261 say about this?

          • Stu N says:

            I would add that it’s not _quite_ clear cut. If it is “weather related” because Heathrow have cut flow rates and so airlines have had to cancel flights to manage this reduction in capacity, you won’t get compensation.

    • pauldb says:

      You haven’t said if this is Friday of this week, or further out. If you have 2 weeks notice there will be no compensation.
      And check the alternatives outbounds that you could buy yourself. If they are more or less the same cost as you paid for your BA ticket, it will be less hassle (and more flexible) to take a refund and rebook yourself.

      • Tesco Tease says:


        • pauldb says:

          Ah! They might push the whole trip back to another weekend if you have the flexibility, in your hotel booking too or through your insurance.

        • Shoestring says:

          answering Q2 – yes, it’s completely unreasonable to re-ticket you so far away from original travel time

          which means you’d have a very good case to insist on re-ticketing with a competitor airline or take matters into your own hands ie do it yourself & claim back costs later, if necessary at MCOL.

          • Dale says:

            So my 8pm today flight LHR to EDI was cancelled at about 2pm today and my earliest rebooking option was Monday at 0700 – really!

            Not sure of the cause but likely air traffic, who knows, but I’ve had to get a train back up to edinburgh and when I try to cancel BA booking and get refund the site just crashes, tried a few times to call and the phone just goes dead. It’s a complete shambles.

          • Tesco Tease says:

            Thanks for all the advice. Looked at rerouting and all direct flights to HAM today and tomorrow we’re sold out. Indirect via Europe were also sold out. Emirates had a seat at £7k for the 2 of us but 1. It only arrived at 2pm Sat and 2. I didn’t fancy a £7k gamble on MCOL. I’ve also filled most of my credit limit with a speculative J for the possible pilots strike.

            Ferries were also booked out apart from Dover Calais and I didn’t fancy 20hrs driving.

            Quick call to Amex Platinum insurance and hotel, parking, and €500 race fee all refunded! I only picked the card up last week for a quick churn!

            As always thanks for HFP comments section, and the HFP team obvs.

          • Shoestring says:

            I don’t blame you not taking the £7K gamble. Good result on the insurance. Hard to see you getting any compo I’m afraid – see

            OK that was yesterday but reads: [A spokesman for British Airways added: ‘Like all airlines, we have been affected by severe weather conditions overnight and into today, as well as an air traffic control technical issue reducing the number of arrivals into Heathrow and Gatwick airports.]

            plus [European air traffic co-ordinating agency Eurocontrol said the problem is being caused by an ‘issue with radar displays’ and there will be ‘high’ levels of delays for arriving flights at Heathrow and Gatwick for the rest of the day.]

          • Lady London says:

            Well done Tescotease. I wouldn’t have gone near the £7k either. If there was a race/event involved, I can see why rerouting had no hope. A pity Berlin was obviously full too I spent a big chunk of last year doing that one as relatively there are so much fewer flights to Hamburg.

            Will you still be planning to do the quick churn you had in mind on the Amex now?

  • Mark says:

    Makes you laugh, super WiFi on one carrier and ba haven’t even got normal WiFi working yet!

    • Rob says:

      I THINK (think, note) that BA is actually getting the same system. They claim they wanted to wait until someone could offer something fast enough.

      • Spaghetti Town says:

        I could understand why they’ve done it that way if that’s the genuine reason. I remember using wifi on Emirates just over 2 years ago and Delta since, and both times it’s been terrible. Alitalia not so bad though.

    • TGLoyalty says:

      Pretty sure they are using this name becuase the original speeds were pants.

      I suspect its not super fast by any non-airline based system standards either.

      • RakishDriver says:

        The newer satellites with several, smaller spotbeams, and newer modems onboard actually allow for pretty decent throughput. All depends on how congested it is in terms of number users and their streaming at a given time.

  • The_real_a says:

    Immersat – British and World leading company. I always find it odd that the UK has so many of these “little” sattalite companies operating so successfully.

  • Renaud says:

    OT: I have USD sitting on a US broker account. Travelling to Mexico next month, what would be the most convenient way to access these funds FX-free for our expenses (assuming we’ll pay in USD)? I’ve looked at the various Revolut, WeSwap, TransferWise cards, but it doesn’t seem they can be loaded via bank transfer from a US account.

    • Shoestring says:

      the US broker is only realistically going to transfer to a bank account in your name, not necessarily a US a/c though.

      could you open (for example) a UK-based US dollar account with associated card? eg transferwise

      • Renaud says:

        Ah, that’s interesting. I had read about the TrasnferWise Mastercard, which they say can’t be loaded from a US bank account, but not about the borderless account, which doesn’t seem to have this restriction. I’ll look at it again, thanks.

    • Sandgrounder says:

      Revolut give you an IBAN, I had no problem sending funds from my Citi USD account and vice versa. It’s not a full functioning account like the EUR yet, but should be able to receive the funds.

  • fivebobbill says:

    Hi folks, O/T sorry.
    Has anyone any experience of the Hilton Garden Inn Krakow? (Not the airport one)
    Just booked a 4 night trip for the wife’s birthday in August, flights only for now, and am looking at this hotel.
    Rooms are pretty reasonable, but a poor return for points as a Junior Suite is only around £100 per night (35,000 pts), plus the HH Double Points promo will still be running.
    However as we are both HH Gold, I’m wondering if we were to book a King Room would there be much chance of them upgrading us to a Junior Suite? I know suite upgrades are technically not for Golds, but it is next available.
    Not a massive saving if I opt for a King, probably around £80 cheaper for the 4 nights, but hey ho, 80 quid is 80 quid right 🙂
    Alternatively, any other hotel suggestions at that price mark would be much appreciated
    Many thanks once again in advance.

    • Down the Back says:

      Hi fivebobbill,

      I stayed there last week for 1 night, booked cheapest room avail and was upgraded to a King room. Everything looked very new, not sure how long it’s been opened. We ate in the restaurant on the first floor and it was ok. It is right beside a very new shopping mall but to be honest we arrived, ate dinner, went to bed and then left the next morning so didn’t really check the area or hotel facilities out. I do remember the breakfast was good, but can’t remember what I had…



      • Down the Back says:

        Please ignore above comments, just realised the Garden inn was in Rzeszów, not Krakow,



        • fivebobbill says:

          Yeah DIB, was just typing a reply lol. Thought you’d actually went to the Krakow Doubletree, which is new and has a mall across the street.
          Anyway, if i’m ever off to Rzeszów I’ll give you a shout 🙂

    • Olly says:

      I’ve been to Krakow twice in the last two years. If your are also IHG Platinum through their CC like quite a few of us on here consider the HI. Very central and looks after elites. I emailed in advance suggesting the Presidential Suite would be nice and got it as an upgrade from a junior suite for four nights. Also stayed at the Doubletree. A bit out of town but well looked after and easy getting into town on public transport or Uber.

      • fivebobbill says:

        Cheers for that Olly, not on IHG’s loyalty ladder yet unfortunately, just got the Amex Plat status at Hilton/Marriott/Radisson etc.
        Been looking at that Doubletree though, decent reviews, so between it and the HGI at the minute. All about trading off the proximity HGI against the newer (further out) Doubletree, where an Exec room comes in same price as a suite at the HGI, but with lounge access.
        Difficult decisions eh… 🙂
        Thanks for the feedback

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