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Virgin Atlantic is closing the spa in the Heathrow Revivals arrivals lounge

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Virgin Atlantic‘s arrivals lounge at Heathrow Terminal 3 – which it calls the Revivals Lounge, and which is shared with Delta Air Lines passengers – is having a refurbishment, starting on 12th August.

Unfortunately, as part of the work, the spa treatment room is being removed.  Instead, Virgin Atlantic will be taking over the space to add an extra two shower rooms, taking the total from 18 to 20.

Virgin Atlantic Revivals Lounge seating

There is no change to the spa service at the Heathrow, Gatwick and New York JFK departure Clubhouses.

Virgin’s website for the Revivals Lounge at Heathrow T3 is here.  Our last review of the Virgin Revivals arrival lounge is here

In general, it is a surprisingly small space compared to the British Airways facility in Terminal 5 but it does the job.

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (June 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

3,000 bonus points, no fee and 1 point for every £1 you spend Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points (TO 16TH JULY), FREE for a year & four airport ….. Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (82)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Ian M says:

    OT – I’m due to fly to Sydney with Emirates in F in November on a redemption booking.
    I noticed yesterday on the app that there’s been a equipment change for the Dubai – Sydney leg (EK414) from a A380 to a 777-300ER.

    I called Emirates to ask if this is one of the new 777s with the private suite in F or one of the one ones. I was told it’s the new one. However the seat map on the app shows 8 seats. 1 – 2 – 1. But none of the middle seats are available.

    What’s the best way to know for sure what kind of 777-300ER I’m due to fly on? If it’s an old one I would rather try and change my flight.

    • Spaghetti Town says:

      1-1-1 is the new F class. If it’s 1-2-1 that’s the old one.

    • Lady London says:

      I believe technically an equipment change counts as a flight change under EU261. If it’s more than two weeks before the flight does your right to choose to rebook to another flight, or refund still apply? Perhaps another poster will know for sure.

      • Shoestring says:

        only if you get a downgraded seat (eg Business—> Economy) or get bumped

        the airlines are allowed to change the plane flying the route

  • Anna says:

    OT – any aviation experts reading? Just checked in for our LHR to GCM flight tomorrow (BA253) and my son and I have been allocated seats 2E and 2F which are described as middle seats and OH has been put in row 15. We are all supposed to be travelling in CW but we can’t find any version of this plane where both those rows occur in the CW cabin! It’s normally a 3 class 777 plane (no F) but not flown this route for a couple of years. Any ideas what might be going on?

    • Genghis says:

      The Saturday flight appears to recently consistently be a 777-200ER with 14F seats. A such, 2E and 2F are in F and row 15 is J. Fingers crossed for you…

      • Anna says:

        Thanks Ghengis. I was wondering about that but didn’t think it could be true! There ihas never been F as such in this route (just tried dummy bookings for future dates and they don’t seem to have introduced it), so would that mean we would be in an F cabin with CW service?

        • Genghis says:

          You could be right. BA Source just notes the aircraft variant, not the service. Even if it’s FLUB, not too shabby.

          • Anna says:

            I’ll be more than happy if that’s the case! Not so much for the OH though, who’s going to be sitting between 2 strangers for 12 hours (he has chivalrously refused the swap I offered, though that might be because strangers are actually preferable to our moody teenager 🤣)

          • Stu N says:

            It’s a 4 class 777 according to ExpertFlyer. Almost completely full – 2 blocked seats and 2 unoccupied on the entire plane so they will definitely use the F cabin. You’ll get the F hard product and Club World meals and service. Lucky darts.

          • Anna says:

            Refusing to pay for seat selection in advance may have paid off then! Better not mention that the boy & I are on award seats with Lloyd’s upgrade vouchers 😱

          • TripRep says:

            Anna – fingers crossed for you, pls give us an update if it is indeed an OpUp

        • Stu N says:

          It’s not an “Op-Up” as such. BA are, for whatever reason, using a 4 class plane on a 3 class route. Because it’s almost completely full they will need to use the seats in the F cabin for CW passengers. Anna and her son have been allocated those seats by the algorithm, again for reasons unknown.

          Given recent reports there’s not a vast difference in soft product between F and CW so you’ll probably get 75% of F experience in the air. Husband will have much to be grumpy about.

          • Anna says:

            Well I’ve got a PhD so I do use the “Dr” designation in any circumstance where there might be an upgrade lol, but I suspect it’s more likely that a lot of other passengers had status or chose to pay for their seats earlier but wanted 4 seats together or window seats and didn’t realise there was an F cabin.
            Anyway, I am off to check Expert Flyer to see whether there’s any chance of getting OH moved to a better seat when we show up for our MAN connection in the morning!

        • Nick says:

          lol lol lol lol lol
          After all the panicking and stressing and worrying you end up in a better seat 😂
          Congrats though – hope you enjoy it. Maybe in it’ll help you stay calm in future 🙂

          • Anna says:

            More a case of hoping for the best but planning for the worst, but thank you.

          • LewisB says:

            I must say I’m rather invested in this after the daily comments about this trip. Hoping you do get the F ‘upgrade’! 😀

          • Lady London says:

            Please let us know Anna.

        • Lawro says:

          A couple of family members experienced FLUB on that route a few months back, so not unheard of. Hope that’s what happened here.

    • Optimus Prime says:

      Great way to start a holiday! Enjoy!

    • Lyn says:

      Anna – hope all goes well and you have a wonderful trip and are able to relax after all you planning?

      Is your son old enough to be in CW by himself if you do end up with two F seats?

      • Anna says:

        Thanks Lyn, he is just about but it’s a 12 hour flight and it would be pretty obvious to the crew and the rest of the CW row that we’d done that!!

  • Shoestring says:

    O/T some quite good availability loaded recently on the £1 Hertz rentals

    • jane says:

      I’ve been checking daily but still not what I’m looking for (Southampton) and we go on Sunday. I think time to give up and make alternative arrangements now.

    • TripRep says:

      Anyone seen similar deals from LHR?

      • Oh! Matron! says:

        You’ll NEVER see deals FROM LHR. It seems that people always seem to start the one way rental from LHR. Shame, as you do a one way rental north, then another one way rental south

        • N says:

          LHR to EXT was a regular hire from me from Europcar when they ran their £1 deals…

    • The Lord says:

      Is Europcar £1 dead now?

  • ankomonkey says:

    Russell Who-ward? Never heard of him unless it’s regular HfP poster @russellh.

  • Sprout7 says:

    Sorry OT.
    I’m trying to book an open jaw reward flights for next summer for my family (4 people). Outbound flights are now available. I have 2 2for 1 vouchers and my wife has 1. However, she currently doesn’t have an amex card (although I’ve just applied for a supplementary on my SPG card).
    I want to use 2 vouchers but only seem able to apply 1 on the online booking. Do I need to ring BA or is what I’m trying to do not possible? The only alternative I can see is to wait for her supplementary card to arrive but I’m worried the flights will be taken.
    I’d be very grateful for any advice – tia.

    • Sprout7 says:

      Just to add in case it makes a difference…
      All 4 of us are in a household account.

      • Stu_N says:

        If you phone you should be able to book 4 people using 2x 2-4-1s in your account and stick it on your card.

        Amex don’t do name validation so you could book you +1 from your BAEC account using one of your vouchers and your wife +1 from her account and pay with your card. You’d be on separate bookings but would avoid a phone call.

        • Sprout7 says:

          That’s great – thanks for help, I’ll try calling them.

      • Alex M says:

        my understanding is that:
        – your wife needs to pay fees with amex, but it can be anybody’s amex, e.g. yours;
        – you should be able to book 4 tix using your 2 vouchers. if the system doesn’t allow you to – do it via phone (make sure they don’t charge you phone fee since you couldn’t do it online).
        If I were you I would use 2 vouchers out of 3 that have earliest expiry date.
        Hope this helps.

  • Steve says:

    OT- After hoping and waiting for the BA Pilot strike I’ve given up am about canceled my fully flex J from East Coast USA to Far East. I’m also canceling the 3 BA flights reward saver I’ve got UK to North Europe.

    I had hoped to be awarded 50000 avios and 600 tier points plus EUR 1,200 in EU261 compo but i just don’t see the strike happening. Net cost £18 lost.

    I’d be interested to hear everyone’s views.

    • ChrisBCN says:

      My view is that I’m pleased you lost money, it’s just a shame you didn’t lose even more.

    • Lady London says:

      Its a pity no one seems to have booked on the day of the IT meltdown this week. Or, if BJ did he’s not saying :-).

      That would qualify for compo part of eu261. Pilots strike or Unite strike won’t. Duty of care part of eu261 applies in both cases though.

      • Rob says:

        Rhys was on the BA A350 press flight to Madrid – but that went OK!

    • Steve says:

      Thanks for the motivational comment. I’ve held off cancelling, bumped the j flights along by a few days, and rebooked reward flights on £3 fee. 😀

      • Lady London says:

        I will buy @Shoestring a drink if the BA pilots strike anytime before 3rd September. I’m betting they won’t.

        • Shoestring says:

          pretty sure we’re all going back on 2nd, an extra day or 2 out in the sun wouldn’t go amiss, I think by first week of September the planes are a bit emptier so finding 5 seats on a later date might not be too hard

  • BC says:

    O/T: Moral conundrum re BA system issues. Booked an award ticket STR – LHR on Wednesday at circa 9am for a flight that day at 19:05 (was not aware of the system issues at the time). By midday, flight had been cancelled, alternative flight offered for next day was not suitable, and I selected refund option. Ultimately, I am not out of pocket, and managed to hold the meetings via skype the next day, should I still claim the EU261 comp I am entitled to? On the one hand, I value the last minute short haul award bookings as my greatest benefit of the avios scheme, and would hate to see anything hit availability, plus I was not really inconvenienced that much. On the other, 250 euros…

    • Lyn says:

      It sounds as if you made a genuine booking, unaware of the IT issues that could cause a cancellation, and the replacement flights offered were genuinely not suitable.

    • Alex M says:

      compo is not reimbursement for your out of pocket expenses, it’s compo for inconvenience. You should claim; if uncomfortable using that money – give it (or half of it) to someone who needs it more, e.g. charity.

    • Paul says:

      Funny how all the moralists about not striking for better pay and conditions are not similarly all over your post saying not to hit shareholders in the pocket for making such a claim!

    • Charlieface says:

      It’s not a moral dilemma. It’s part of the contract and the EU made special regulations to compo people for the inconvenience.

    • Lady London says:

      I think you should go for compensation. How many times might you miss out on other occasions, or have to fight hard to get it another time. This one can make up for it.

      Some airlines have been known to offer miles as a settlement too – you can insist on EU261 but I suppose it depends if miles could be for a higher value if you can use them

      • Shoestring says:

        I saw today that BA are sometimes now offering EUR600 of BA credit for future flights instead of EUR400 of real money – quite a good offer

        • Lady London says:

          That sounds like it could be a good offer. Acceptor would be wise to check if the deal comes with any restrictions as to when it can be used, whether must be used by a given date etc., if offered.

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