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Big Marriott Bonvoy changes: peak/off-peak launches, Points Advance and ‘5th night free’ tweaked

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Marriott Bonvoy has just announced a number of changes to the programme, a couple of which seem innocuous but which have the potential to bite.

Full details of these changes can be found on this special page of the Marriott website.  The site includes a few videos explaining how the different changes work.

Marriott Bonvoy peak night pricing

Change 1:  Peak and off-peak pricing is here

We have known since the launch of Marriott Bonvoy that the programme was going to introduce peak and off-peak pricing.  The implementation date has been delayed a couple of times but it is finally here.

Peak and off-peak pricing will launch on 14th September.

Here is the reward chart as it will look from 14th (click to enlarge):

New Marriott Bonvoy redemption chart

You can see the chart online here.

From 14th September, a ‘flexible date finder’ will be available on line, hotel by hotel, so you can pick off-peak dates if your plans are flexible.

As you can see, a top category property such as St Regis New York will now cost 70,000, 85,000 or 100,000 points per night depending on the date of your stay.  It is currently 85,000 points for every night.  It is worth remembering that when Marriott Bonvoy launched and Category 8 did not exist, it was 60,000 points per night, every night.

Here are the key things you need to know:

All redemptions booked by 14th September will be booked at the current standard rates

If your room drops in price after 14th September because the date is now off-peak, you will not automatically receive a refund.  You need to cancel and rebook, assuming that redemption rooms are still available.

If your room goes up in price because the date is now a peak date, don’t worry.  You will only pay the rate you booked.

Note that whilst the ‘majority’ of dates will be at standard prices, this is being measured across all 7,000 hotels and not on a hotel-by-hotel basis.  In theory, a specific property could be ‘peak’ for the bulk of the year.

‘Cash & Points’ redemptions are being standardised.  Instead of the previously proposed structure, there will now be a fixed cash element across hotel categories with only the points element varying.  Here is the new chart:

Marriott Bonvoy cash and points redemption chart

Change 2:  ‘Points Advance’ is changing

‘Points Advance’ is, for me, one of the best aspects of the Marriott Bonvoy programme – and one of the cleverest.

Marriott Bonvoy allows you to book redemption nights even if you don’t have the points available.  You have until 14 days before your stay to earn them.

This is a smart move.  A lot of people don’t like switching brands because they are not confident that the new scheme will let them get the redemption they want.  Marriott lets you lock in, say, a hotel for a New York break next Summer.  This means you are VERY motivated to move your stays across to Bonvoy to ensure you earn the points in time.

‘Points Advance’ has had issues, however.  One is with some members booking large volumes of rooms with very little intention of using most of them.  If you were planning a Paris trip ‘at some point next Spring’ you could hold a room every weekend for three months with no penalty.

There were also issues over Marriott repricing rooms due to the introduction of Bonvoy, with the IT being unable to track the price at the original point of booking.

‘Points Advance’ will change in two ways on 14th September:

The price you pay is the price in force on the date you have enough points in your account to confirm the booking.  You are NOT locking in the price, just the availability.  If the hotel goes up in points price, you will need to earn more.  This means that there is no benefit in locking in rooms now using ‘Points Advance’ to avoid the jump to peak pricing.

You will be capped at a maximum of three ‘Points Advance’ reservations at any one time.  For bookings made before 14th September, you will be allowed to have up to five at any one time.

I am OK with these changes, given that no other scheme offers a benefit like this which I think both Marriott and members value.

It appears that existing ‘Points Advance’ bookings are ‘safe’ although if you have more than five then some will be cancelled.  If you have one in place by 14th September, you will just pay the price in force on the day of booking.

Marriott Bonvoy peak pricing

Change 3:  A tweak to ‘5th night free’

At present, if you book a five night Marriott Bonvoy redemption, the fifth night is free.

This is not going away, but the formula used to calculate it is changing.  The new rule is that the free night is the cheapest night.

If your stay covers both peak and off-peak dates, it will be an off-peak date which is treated as the ‘free’ one.

Conclusion

We knew that peak and off-peak pricing was coming eventually, and we already knew the prices, so there is nothing here to surprise us.  In some ways we should be grateful that the implementation is running six months behind schedule.

The changes should, of course, also net out over time.  Some members will end up better off if they tend to redeem off-peak, others will be worse off.

The changes to ‘5th night free’ and ‘Points Advance’ are acceptable, especially if it means that these valuable benefits stick around.

Remember to lock in redemptions before 14th September to guarantee you don’t pay peak day pricing.

Full details of these changes can be found on the Marriott Bonvoy website here.

Changes to Marriott Bonvoy

How to earn Marriott Bonvoy points via UK credit cards

As a reminder, there are various ways of earning Marriott Bonvoy points from UK credit cards.  Many cards also have generous sign-up bonuses!

Holders of The Platinum Card from American Express receive FREE Marriott Bonvoy Gold status for as long as they hold the card.  It also comes with Hilton Honors Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Marriott Bonvoy points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. Pangolin says:

    For any Hilton status challenges you now only get matched to Gold at the onset of the challenge – regardless of what ultimate status is offered – and you may then achieve either Gold or Diamond based on NIGHTS not stays (10 and 18 nights respectively). But if the offer doesn’t specify Diamond for 18 nights you can only achieve Gold anyway (i.e. IHG Platinum match).

    You used to be able to get a match to Diamond status immediately (assuming Hilton recognised your current status as equivalent to Diamond) and keep it by doing 8 stays (or get Gold if you managed just 4-7).

  2. I’ve got 3 separate reward nights booked so will be looking to see if any of these are off peak come the 14th. Is the best way to rebook (if you don’t have any points left) to use points advance and then cancel the previous booking? Can the returned points then be used to pay for the new booking? How long do they normally take to return to the account after cancelling?

  3. Potentially daft question – how do you tell if a booking is points advance or if you’ve paid the points?

    I currently have 2 bookings at the same hotel, I’ve definitely “paid” for one of them but not sure about the other (and this is the more certain of the bookings). Transaction history looks a bit of a mess from adjustments to my old travel package

    All 3 of my existing bookings currently say that an e-certificate is required prior to check in – but one definitely has travel certificate attached, and I’ve definitely had at least one lot of points deducted

  4. I have booked two nights at a San Francisco hotel “the palace hotel”. However the points havnt been taken but the booking is confirmed. The booking states ‘certificate required for check in’. I’m not sure what this means. Is anybody able to help? What do I need to do?

    • Shoestring says:

      it normally means you used some code or other entitlement to get a reduced rate, & need to provide proof of your entitlement to the lower rate when you check in

    • I had this exact same thing for a 7 night TO at an edition hotel a few weeks ago. Quick call to Marriott and they just said it was the way it showed up on the system once a TP had been used up. And nothing needed to be produced or sent in advance etc.

      Sure enough no issues at all when we turned up.

    • I’m not sure why, probably poor IT, but all single night redemptions I have done have generated the certificates automatically, but multi-night ones have required a call to customer services to generate the certificates, not sure why in the digital age this should be required, but it only takes a couple of minutes on the phone, give them your reservation no. and they will generate the certificates.

  5. O/T but hotel related but also involved a devaluation (of sorts)

    Hilton have changed it’s status matches and the most you can get now os Gold not Diamond and they have increased the number of nights needed to maintain it after the 90 days match period.

    • Not quite right on both counts. You can no longer get diamond during the 90 day challenge but you can still get it thereafter if you stay 20 nights. That is the second difference, Diamond now requires 20 nights as opposed to eight stays, Gold ten nights as opposed to 4 stays.

  6. Is there any news on a Marriott Bonvoy Amex card?

    • Well if it comes it is only going to be a rebranded SPG card, perhaps with no changes at all. I suppose they could repackaged it as something better, perhaps a basic and premium version at higher cost. What it needs more than anything IMO is an extra incentive for big spending.

      • Definitely, perhaps the free hotel night being any hotel rather than up too 25000 points. Or higher status for higher spending, gold doesn’t really get much, I want breakfast!

      • I was told ‘very soon’ back in June …

  7. Pretty big changes and considering how difficult it is to accumulate SPG points in the UK (Unless you have the credit card) I think I would rather stick with Hilton.

    • I’d say Marriott points were easier to accumulate with American express rewards card and SPG card Plus personalised bonus offers. What is Hilton offering that Marriott doesn’t except for breakfast of course!

  8. The point about existing bookings with points advance is questionable. The last time I booked an hotel and had insufficient points to cover the reward night, I was penalised when the hotel category changed (moving one category higher). Marriott required me to meet the new points award category rather than honouring what had already been booked at the lower points level. To be on the safe side (unless Marriott have guaranteed it in writing) I would make sure I had sufficient points before the 14th September to cover any points advance booking.

    • TGLoyalty says:

      you should have escalated as that was not the policy up until this change.

  9. I did. They offered me 5000 points! but did not honour the booking, so I took the points and cancelled the booking.

  10. Does anyone know if ‘5th night free’ also works with ‘Cash+Points’ redemptions?

  11. Quick Question, I need to make a quick 79 Bonvoy points to take me over threshold for transfer (1,000 increments) what’s the best way to get these?

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