Hilton Brussels City becomes a Hotel Indigo on 4th November

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The Hilton Brussels City is switching to IHG’s Hotel Indigo brand on 4th November.

The hotel is currently undergoing renovations, which is not surprising as Hilton and Hotel Indigo have different brand standards.  That said, the hotel looks funkier than your average Hilton so it may not require a complete overhaul.

If you have an existing booking made via Hilton then it will still be honoured, but you will not receive any Hilton Honors points or status benefits after 4th November.  You will receive IHG Rewards Club points and status benefits however.

You can find out more on the Hilton Brussels City website here.

The Hotel Indigo Brussels City page on the IHG site is here.

Note that ALL Hilton Honors reward availability has been pulled, even though it remains a Hilton-branded hotel for the next two months.

From 4th November it will cost 30,000 IHG Rewards Club points per night.  Assuming my personal value of 0.4p per IHG Rewards Club point, this is good value for midweek stays given the cash rates, but poorer value at weekends.

Hilton Brussels City becoming Hotel Indigo

How to earn Hilton Honors points via UK credit cards

As a reminder, there are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses!

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Hilton Honors points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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  1. OT: The Langley – some thoughts.

    We had a stay at the Langley a few nights ago. We arrived into Heathrow quite late off an evening domestic flight and got a car to the hotel.

    The bad – there was no one to meet us so we dragged our bags up the stairs to reception – the receptionist was appalled and couldn’t have been more apologetic.

    From here on in, it was all good. The receptionist arranged for our bags to be sent to our room while she checked us in. We were on a redemption and had Marriott Gold via Amex but were upgraded to a junior suite (room 24) which is in the eaves and has the round window overlooking the frontage. The room was beautifully furnished and finished, I can’t emphasise enough the quality of the place. We have stayed in Mandarin Oriental and RItz-Carlton properties and other top end hotels and this was a level beyond that.

    We had a wander around the immediate grounds then a bottle of wine and some bar snacks on the terrace – service exemplary – and retired for the evening.

    In the morning we used the pool, steam room and jacuzzi for an hour and a half and had it entirely to ourselves. It was immaculately clean and beautifully designed, a most enjoyable experience.

    Breakfast was very good (£28 for the buffet, it ought to be!) and we had none of the issues Rob reported, though the hotel did seem quite quiet. We had a wander through the hotel grounds and wider park for an hour then back to the hotel to check out and head to T5 for our long haul flight.

    Overall, the hotel is beautiful, staff are superb and the spa facility is amazing. The breakfast and bar prices are not unreasonable for a hotel of this quality and while in isolation they may look a little pricey, if you think of it as a cost of doing business on an outstanding redemption you’ll leave happy. £170 and 35k Bonvoy thingies for dinner, bed and breakfast is a steal in my book.

    • Thanks, glad things seem to be picking up.

    • If you’re getting £28 worth out a breakfast buffet it is obviously doing you more harm than good, physically at least, not emotionally 🙂

      • Breakfast buffet was very high quality. It’s clearly not good value standalone. £28 for juice, coffee, some fruit, continental selection and a couple of small pastries is bonkers. It’s not the sort of buffet you could fill yourself up at and be set up until evening but it’s acceptable to me as part of the hotel package.

        • Sounds good to me. I’ve never been big on full English, especially the buffet variant. Sometimes I take the notion though and I much prefer it cooked to order.

    • I had the same issue with bags when I checked in. I arrived around 9pm, which was the time I had put as my arrival on the online check-in. But there was no one to help with getting luggage up all the steps at the front.

      Did you have any hot food at breakfast or just the buffet? I’m staying there again at the end of the month. Agree it’s a wonderful property. Hopefully things are moving in the right direction.

    • Looking to do very similar myself (Redeem as Gold via Amex). What is it a midweek stay that you managed to get upgraded?

      Did you have all your points available before booking or did you move them at a later date?

  2. OT: Amex offers
    I have a Wheely offer on my Gold credit card – £25 back on £25 spend valid twice. Many readers will have taken advantage of a similar offer a few months ago. It is a good service.
    Sign up with my code E9AZH if you want for 20% off your first ride.

  3. OT – my OH has now achieved Bronze status from his CW flights this summer (thanks HFP!). According to his BAEC account this lasts until 31/8/21 (result!). If he achieves Silver before this date, does that reset the clock on all his tier points, i.e. the Silver status will last for the rest of the year he achieves it and the following membership year? Still getting to grips with the status process!

    • Your TP collection year is 9th to the 8th of the month shown, your status lasts until the end of the month following. So your collection year is 9th July 19 to 8th July 20, your status gained in this year lasts until 31st August 21. If you get 600 before 8th July 20 you’ll immediately be silver, if you get 1500 before that date you’ll be gold. TP will be reset to zero 9th July 20. All this assumes you’ve done 4 x BA flights. Any new status you achieve is given for current year and entire following year.

      • Lady London says:

        How about getting it lapse in 2021 then rapidlt doing something(s)that gets all 600? Would give best longevity

    • The Original David says:

      He needs to get a total of 600 TPs between 9th July 2019 and 8th July 2020 to get Silver. If he already has 300, that means another 300 to go. TP count will reset on 9th July 2020.

      • The Original David says:

        i.e. What Doug said!

      • So does that mean that in July 2020 his tier points will reset but he’ll keep his Bronze status for another year? In another couple of years when we’re both retired I’m planning to organise our travel so we’ll both hit Silver but we’re too restricted with the amount of leave we can get at the moment.

        • Optimus Prime says:


        • Do you both need to be silver, or will it be fine if just one of you is as you tend to travel as a couple? That may sway plans.

          • A good point. In general we try to save money and avios by paying for my flights, to keep my Sapphire going, and using our miles for my husband’s reward flights.

            It works very well for check-in, lounge access and luggage, even flying economy. Less well for choosing seats on BA. Qantas and American are OK, they are understanding. The downside on BA is that, while I always try to check my husband in at exactly T-24 and always manage to get him an aisle seat, we are often not able to sit together. The upside for him is that occasionally only First class awards are available …..

    • Silver is the sweet spot, lounge access and easily achievable with 4 CW flights and a Dom/Euro hop.

  4. To save me testing it can anybody confirm if they already have if the IHG premium credit card charges as a purchase cash withdrawals via curve or not ?

  5. So does that mean you could withdraw £200 a day on IHG via curve. Which is 6k a month and trigger spire and your free night within 90 days and pay it all back immediately and have paid no interest??

  6. Chrisasaurus says:

    Is there any issue in crediting flights booked through BA Holidays to AA?

    It’s on AA metal but will of course be a BA flight number and BA booking. BA Holidays with a car (I don’t know if this is widespread) is not just a bit cheaper for the flight I want – we’re talking £947 vs £1780 but I want the EQMs and I want to be able to add seat selection as it’s in economy and it’s a looooong flight

    • I haven’t actually done this, but if you can find your BA booking class/fare basis you should be able to look up the American EQM’s you will earn on AA’s web-site —


      You should be able to select your seats free on the AA web-site once you know the AA booking reference (record locator) associated with your flights. You may need to call BA to ask for this but it is likely to be shown in your BA booking.

      • Also, in case you don’t already know, if you have BA silver or AA platinum status you can choose Main Cabin extra seats on AA. Only a few extra inches leg room but it makes a real difference to economy flights.

        • Chrisasaurus says:

          Thanks Lyn – I’ll have plat with AA after this flight (I think) so the crediting is important – and I’ll worry about the rest later on.


          • If you need to find your fare basis just click on the flight number in MMB and it will show in the pop up window undef selling class.

  7. I’ve done 17 stays at Marriott under this promotion and only picked up one set of 1,500 points as all apart from one were one night stays.

    • TGLoyalty says:

      yep its rubbish. though i have had targeted promos the last couple of quarters too.

    • Obvious question – was this deliberate? Hilton would have been lucrative!

    • One reason why Hilton is so much better, you’d have bagged 1000 for mos if not all stays, all but one night at double points, the 10 stays bonus, and avios (probably most of them) via the store.

  8. Hi, O/T related to BA strike, happy to move to another thread if more appropriate. Just logged into MMB and it is highlighting that strike action may affect my flight…as we are due to fly at 8am on Sunday 8 September can I assume this is a blanket “your flight might be delayed/disrupted” notification as we are flying just before the strike date? Got the bogus cancellation email and confirmation of error so (hoping!) this is just a warning for any flights around the 9th

    • The Original David says:

      If your flight is still showing in MMB and not crossed out, you’re all good.

      • Great thanks! Saved me waiting on hold to BA for hours…

        • Lady London says:

          And the good news is you’re now within the 2 weeks notice required by eu261 for BA to now have to pay you compensation if they do cancel.

          The bad news is that BA will do everything to avoid cancelling you on the day. But, say, a 2 hr 56min delay on the day would get no compensation as would have to be 3hrs min for compo.

          If you do get messed around on the day check the flight you do actually go on still has the same flight number – if it’s not the same flight number then it’s technically a cancellation.

          • Do strikes definitely count for EU261? I thought this was still being argued in the courts.

  9. Ot – How long before a Avios redemption flight (Malaysian/BA) book via BAEC can I cancel it to get the Avios back minus fees? is it 2 weeks or 24 hours? I cannot remember

    • 24 hours

      • This was always my understanding too, but are you certain about this Rob, is it departure T-24h exactly? I remember somebody (Lady London ?) posted it was not
        T-24h but was infact midnight on the day 24h before the flight. If this is true I still remain confused as to what midnight the commenter referred to. If they were right, we have either a bit more or a bit less than 24h to get a refund.

        • I think it is exactly 24 hours, but as you gave me two totally different options, 24 hours was the nearest answer!

        • Lady London says:

          Could have been OB at that time BJ they defo required 24hrs before the previous midnight to the flight.

          There’s a creep to sneakily changing cancellation to that rule in hotels – had it on Marriott and IHG. So for all reservations and tickets it’s best to check to check when booking in case a degradation has snuck in.

  10. fivebobbill says:

    Just a heads up there are quite a few new offers hitting Amex cards this morning, mostly restaurants, but one of particularly note is £100 off Princess Cruises if booked before 1st Nov 2019. Have it on both our Plat and Gold cards.

    • I could do with the Princess Cruises one! What’s the offer terms?

      I’ve currently got 24 restuarant different offers on mine (out of a total of 50).

      • Seabourn too, £150 off £1000, if you’re going higher end.

      • fivebobbill says:

        No real restrictions, just spend at Princess and be billed to your account before 1st Nov for £100 credit

  11. We stayed at Hilton Brussels City a couple of weeks ago. The renovations at the time seemed limited to the breakfast/restaurant area which was closed off and everyone ate at the front of the hotel in the bar. The guest rooms we saw were fitted out (probably quite a while ago) with very dark wood which was surprising given how little light came through the windows (they were small and surrounded by high-rise buildings). But the Gold status was recognised with free breakfast, a metal box with a luxury chocolate inside, and a free drinks voucher each – haven’t received those for a couple of years and it was a nice welcome. The underground public car park (basically underneath the hotel) was fairly expensive but had high tech security and restricted pedestrian access to ticket holders (which is unfortunately needed given the large numbers of people (including children) sadly living in the central streets and parks of Brussels.

    • Visited same area last month for work, felt mostly safe but was shocked by change in homeless numbers since last trip a couple of years ago. Approaching Los Angeles levels. Really sad and disturbing.

      • It’s not just abroad. Cardiff this year had many more homeless than a couple of years ago.

        • Spaghetti Town says:

          Cardiff is so bad for homelessness now, it’s the worst i’ve ever seen it

          • The Original David says:

            It’s about to get a lot worse in Brussels – think of all those poor UK MEPs…

    • BlueThroughCrimp says:

      Stayed there last January. Shame to lose another Hilton in Brussels for the Eurostar back. And it did the public sector rates.
      The HGI is ok, but preferred the City.

    • Brussels. Graffiti everywhere. Buildings left to rot and decay. Concrete 1960s architecture. It’s the one place I will NEVER go back to. A complete utter dump. Benidorm is the Ritz in comparison.

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