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Confirmation that BA is now only charging 50p Avios cancellation fees on short haul flights

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As regular readers will know, British Airways is currently running a trial on differential Avios pricing for short-haul flights.

As well as the usual option showing Reward Flight Saver taxes and charges of £35 in Euro Traveller or £50 in Club Europe, there are additional options which require less cash (as little as £1 return) and more Avios.

This was our full article on how they work.

There was some confusion about how refunds are treated.  What are the cancellation fees on an Avios booking?  I now have an example of my own for how it works.

It makes it clear that – irrespective of how much or how little cash you use on your short-haul Avios booking – the cancellation fee is the lowest cash option.

This means you pay 50p to cancel a one-way ticket and £1 to cancel a return ticket.

The ONLY exception is short-haul flights which you book on a 2-4-1 voucher.  If you use a 2-4-1, it seems that the BA website defaults to the old pricing system which a) forces you to pay £35 Euro Traveller or £50 Club Europe in taxes and b) takes the full £35 per person when you cancel.

Take a look at the screenshot below, from my own account.  As you can see, I was planning a little hop to Madrid on 1st October to try the new Club Suite.  Unfortunately my wife now has banking business in Frankfurt so I need to be at home.

This is how my cancellation looked on ba.com:

What are the cancellation fees on an Avios booking?

When I booked, I went for the ‘most cash’ option.  This meant paying 13,600 Avios plus £141 in cash.  The ‘traditional’ price would have been 25,500 Avios + £50.  The most extreme ‘low cash’ option is 35,500 Avios + £1.

In theory, the cancellation fee should have been £35.  This is under the rule that ‘the cancellation fee is the lower of £35 or the taxes and charges you paid’.

In fact, as you can see, I paid £1 to cancel the booking and got £140 back.

I’m not sure that British Airways will want to keep this going long term.  It is costing them money and, eventually, will start restricting availability if members realise they can basically have ‘free’ options on redemption flights.

Why not book five different breaks for Spring Bank Holiday next year?  It will only cost you £4 to drop the ones you don’t want.  Not sure when you want to fly home from a European trip?  Why not book every single flight that day?  You’ll only lose 50p (on a one-way redemption) per flight when you cancel the unwanted ones.

These are longer term strategic issues though.  In the meantime, we now have personal proof that – unless you are travelling on a 2-4-1 voucher – cancellation fees are going through at just £1 per return flight on short-haul Avios redemptions.


how to earn avios from credit cards

How to earn Avios from UK credit cards (July 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

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