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Review: Flying SWISS Business Class from Zurich to Chicago (Part 2)

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This is part two of my review of SWISS Business Class from Zurich to Chicago.

Part 1, which looks at the seat and which seat you should choose, is here. My review of the SWISS Business Class lounge at Zurich Airport is here.

IFE

There was a bottle of water and headphones in an alcove underneath the IFE screen and two coat hooks right next to it. The screen was pretty small and wasn’t bright enough to compete with the sunshine when the blinds were open. Even though you could watch movies gate to gate it didn’t work in reality.

The film selection was decent – better than on my outbound Virgin Atlantic flight. I got to watch three movies on this nine hour flight – Captain Marvel, Mary Poppins Returns and Greta.

The seat as a bed

As this was a day flight I didn’t sleep, although I did have a short rest at one point.

This was the seat in bed mode. There were buttons to change the firmness of the mattress which I thought was a nice feature. The pillow was nice and big and the blanket was ok – could’ve been softer but I’ve seen worse.

swiss business long haul zurich chicago review

As you can see in the picture below the foot cubby hole is a good size.  When the seat is in bed mode you are able to wiggle them around without any trouble!

swiss business long haul zurich chicago review

Inside the SWISS business class amenity kit

The contents of the amenity kit were unexciting with the usual socks, eye mask, earplugs, lipbalm, cream, toothbrush and toothpaste.

I loved the bag itself as it had two separate compartments and a hook to hang it up. I’ll definitely be using this on my next trip – or I might turn it into another nappy bag …..

swiss business long haul zurich chicago review

Food and drink in SWISS Business Class

The welcome drink was a choice of water, orange juice or champagne. We were given the food menu with options for our main dish.

swiss business long haul zurich chicago review

After take off we were offered more drinks and spiced almonds:

swiss business long haul zurich chicago review

Lunch

The starter options were:

air dried meat and cheese millefeuille with artichoke puree and pickled vegetables

smoked salmon tartare with horseradish, goat cheese and beetroot

salad with French or Italian dressing

I wish I had pre-ordered a vegetarian meal as dried meat and salmon tartare are off the list during pregnancy.  I therefore ended up having just the salad and two bread rolls.

swiss business long haul zurich chicago review

The main course choices were:

Beef tenderloin with garlic crust, chimichurri juice potato puree, Mediterranean vegetables and cherry tomato confit

Tomato-crusted chicken breast stuffed with olives and and spinach, thyme jus Polenta galette with courgettes

Pikeperch with red wine sauce potato gratin with porcini mushroom, spinach and spring onions

South Indian coconut noodles with date chutney

I had the coconut noodles which were really good.

swiss business long haul zurich chicago review

After the main course we were offered a cheese platter which I chose not to have. A bit later we were served a piece of apricot cake which was really tasty:

swiss business long haul zurich chicago review

Before descending into Chicago we were served a further meal with the choices of:

a caprese salad with olives and prosciutto or

chanterelle ravioli in white wine sauce with cheese and creamed swiss chard

I picked the latter which was delicious.

swiss business long haul zurich chicago review

If you are interested in the drinks menus, click to enlarge the thumbnails below:

swiss business long haul zurich chicago swiss business long haul zurich chicago swiss business long haul zurich chicago swiss business long haul zurich chicago

Conclusion

All in all, I enjoyed my SWISS Business flight. The flight attendants were very friendly and attentive, the seat was comfortable and the quality of the food superb.

The only thing that bothered me was that SWISS seems to be one of the airlines where you do have to pre-order your meal if you require vegetarian food – whereas other airlines always have at least one vegetarian option on their menu.

You also need to keep an eye out for seat selection.  If you want a solo seat, you need to get in early whilst they are still available for free, or risk having to pay €140 for a ‘throne’ seat or share a row with someone else. The current seat is probably also heading towards the end of its natural life, especially with the relatively modest TV screen.

These are very minor quirks, however, and I fully recommend SWISS Business Class for cash (SWISS runs excellent 2-4-1 sales from UK each year) or for a Star Alliance mileage redemption.

Comments (20)

  • Mike says:

    Anika, for your peace of mind and for future reference, smoked salmon is perfectly safe during pregnancy, as the smoking process kills any of the bacteria that could be harmful.

    Raw fish / sushi is also safe (provided it complies with food safety regulations and has therefore been frozen beforehand).

    Source: https://www.nhs.uk/conditions/pregnancy-and-baby/foods-to-avoid-pregnant/

  • Aston says:

    It is so hard to find impartial airline reviews.
    Anyone know any site or YouTube channel where they tell it like it is without fear of losing their complimentary flights?

    • Say No to SWISS BUSINESS CLASS says:

      Aniqa. Did Swiss Air have to pay you for writing this post? When was the first time you flew Swiss Air business class? I started in the mid 90’s. Back then Swiss Air Business was really something special. I took the London- Zurich flight just last month – overpriced ticket for a make-shift moveable ‘business class’ with no screens, ordinary seats, lousy food (unsigned to the what was claimed online). I could go on. Today, Swiss Air business class short haul and long haul is NOWHERE compared to best industry practices you find in Etihad or Emirates. Looks like you need to try the better carriers to find out what Business Class should really mean :-).

      • Rob says:

        We’ve reviewed all those people too! Remember that UK residents work from a very low base and are easily pleased!

    • Rob says:

      Since you have clearly never reviewed anything in your life, let me explain how it works. People are different. People like different things. Our flight reviews are more like a presentation of the facts. You can look at these facts and decide – factoring in, importantly, price, convenience etc – and decide if a certain service is right FOR YOU. No-one should be claiming to make ‘definitive’ calls about what you should fly.

  • PAL says:

    Being a linguist your reviews are interesting. Written very methodically!