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A review of the Hampton by Hilton Exeter Airport

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This is our review of the Hampton by Hilton Exeter Airport hotel.

The hotel website is here if you want to learn more or book.

This is, I admit, a bit of a niche review.  However, I liked this hotel and wanted to give it some PR.

I was in Exeter on Tuesday to speak at a Flybe conference.  It made sense to travel down the night before rather than have an exceptionally early start.

You might be surprised that Exeter Airport can support an on-site hotel.  The reason it works is that Flybe’s head office and training academy is at the airport, and I understand that the airline committed to a substantial annual commitment of room nights in order to ensure the hotel got built.

Hampton by Hilton Exeter Airport review

Getting to the Hampton by Hilton Exeter Airport

This, I admit, was bizarre.

I met an Exeter-based HFP reader on the trip down, and when I asked him about getting to the hotel he warned me against walking.  He told me tales of a single-track country lane with minimal lighting.

This sounded a bit odd, given that the hotel is very close to the airport car park.  However, I jumped on the shuttle bus anyway as it was on the stand as I exited the terminal.  The reader was correct.  Everyone except me jumped out at the airport car park.  I was the sole passenger as the bus headed down a dark one-track country lane, which suddenly opens out to become the hotel!

If you take nothing else from this review, it is this: don’t try to walk it – especially in the dark.

Hampton by Hilton Exeter Airport review

I like Hampton by Hilton hotels.  It is surprisingly difficult to design a hotel which feels friendly and welcoming and can appeal to all ages, but is effectively a budget hotel.  A modern Hampton feels more laid back and less sterile than a Holiday Inn Express, whilst not falling into the trap of trying to “get down with cool kids” which is what puts some people off Marriott’s MOXY brand.

Above is my room, which was on the 2nd floor.  Note that there are quite a few ground floor rooms – if this would make you feel uncomfortable, don’t let reception give you a room number starting with ‘0’.

I don’t know why I got a twin room.  Flybe made my booking so I won’t blame the hotel.

Hampton by Hilton Exeter Airport review

There was a desk, I’m pleased to say, with decent wi-fi and enough plug sockets.  The TV was a little small by modern standards – I don’t normally watch TV in hotels these days, but as I was appearing on Sky News that evening I did have it on!

The bathroom was also more than adequate.  Toiletries are the ‘bolted to the wall big bottle’ types.

Hampton by Hilton Exeter Airport review

This is a stock photo of the main lobby area, because it was exceptionally busy with people eating and drinking when I arrived:

Hampton by Hilton Exeter Airport review

There was still plenty of space towards the back though:

Hampton by Hilton Exeter Airport review

There is no stand-alone restaurant but the bar – which is itself part of the lobby – serves a fairly long list of typical bar snacks.  Here is £10.95-worth of chicken goujons:

Hampton by Hilton Exeter Airport review

Breakfast was the standard three-star hotel buffet.  All guests at Hampton by Hilton hotels get free breakfast.  The highlight was a ‘make your own waffle’ machine which I felt obliged to try!

Hampton by Hilton Exeter Airport review

and

Hampton by Hilton Exeter Airport review

There’s not much else to add.  Hampton by Hilton Exeter Airport is a new, clean, bright and light hotel and I certainly wouldn’t bother staying in the city centre if you are arriving late or taking an early flight.

Rooms here cost as little as £49 on a Sunday night and from £57 for the rest of the week.  Redemptions are capped at 20,000 points – potentially less when cash rates are very low – but given the cash price I would pay up and save your points for another day.

The Hampton by Hilton Exeter Airport website is here if you want to find out more.

Hampton Exeter Airport hotel review

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Click here to read our detailed summary of all UK credit cards which earn Hilton Honors points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

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Comments

  1. guesswho2000 says:

    The country lane bit sounded odd, Street View shows a fully illuminated (provisioned with columns, anyway) path parallel to the road, but I must admit it’s a bit remote, and not being adjacent to the carriageway (and the natural surveillance of passing traffic that that brings) I could see how that could be a bit disconcerting in the hours of darkness!

  2. Stayed here several times and I also thought it odd the information surrounding the location and how to get to the hotel, but 100% correct in the article.

    They also serve an amazing locally brewed craft lager on tap too!

  3. I have stayed here many times. As guesswho2000 said, there is a well-lit walking path which diverges slightly from the road at around long stay carpark 4. Do not walk on the road!! The path is displayed on Guru Maps but not Google Maps.

    The only issue is that the path turns 90° just before the hotel vehicular entrance and makes you cross the “country lane”, which can be a bit scary in the dark as there is no indication to drivers of the pedestrian lane.

    Street view of “pedestrian crossing”:
    https://www.google.com/maps/@50.7305911,-3.4073496,3a,75y,110.75h,83.99t/data=!3m6!1e1!3m4!1ssub3FbA7Cxm5ZzJevilLlQ!2e0!7i13312!8i6656

    Their standard award rooms can accommodate 3 people which is a positive. I have actually redeemed several times as paid rates were well over £80. There aren’t any other Hiltons this far southwest so I have even used this as a mattress run to accumulate stays for status when in the area.

    • Lady London says:

      Are there any other Hamptons people particularly like ?

      • BlueThroughCrimp says:

        Stayed in 3 fairly new ones in the last 12 months.
        Dundee on a mattress run. Odd staying in a hotel in your own city, which was fine,
        Edinburgh Airport which was weeks old when I stayed, and smelled brand new, and more recently Hamilton Park, adjacent to the horse racing track.
        All were nice, but I liked the Hamilton Park one as it had a different location.

  4. Like most airport hotels it’s well connected: I’ve stayed twice on my way to Devon so it’s far from just being sustained by the airport.

    More weirdly there used to be a Marco Pierre White restaurant sharing the building, very much advertised as an airport amenity. Looks to have been gone for a couple of years: does the lobby now extend to the western end of the ground floor?

    • There is a slightly weird conference room at the far end of the ground floor which looks like it might once have been something else, and in general the layout is a bit odd (the bar is at one end and it is too far from the back tables for you to be happy leaving your things unguarded whilst you order) so it’s possible it was extended.

  5. Mr(s) Entitled says:

    What’s the EE reception like at this hotel? Asking for a friend!

  6. The road is due to be upgraded to full width as far as the hotel I believe as part of upgrade works to the airport area.This should help with the rather compact access!

  7. Russell Gowers says:

    “I like Hampton by Hilton hotels. It is surprisingly difficult to design a hotel which feels friendly and welcoming and can appeal to all ages, but is effectively a budget hotel. A modern Hampton feels more laid back and less sterile than a Holiday Inn Express, whilst not falling into the trap of trying to “get down with cool kids” which is what puts some people off Marriott’s MOXY brand.”

    I couldn’t agree more with this. Hamptons are a great compromise.

    • The new-build ones are perfect for an overnight or work travel (Newcastle and Dundee, and this Exeter one is from the same mould).

      There’s also some conversions of existing buildings, e.g. Birmingham Broad Street, which are slightly less impressive.

      • BlueThroughCrimp says:

        Dundee was a conversion of two neighbouring office buildings.

        • Hampton Newcastle was a conversion of an office building. It had been used as the GNER/NXEC/East Coast call centre until around 2011 when East Coast decided to outsource it to the people who handled FGW (now GWR).

          It is in an ideal location for the station.

  8. It’s all about expectations. When you plan to stay in a Hampton by Hilton, you now what you are getting.

  9. I’d add a few other things:
    This is the only Hampton I’ve been in that has rooms with a bath bookable. They were the same price as the regular rooms with walk in showers.
    The food and drink selection in the bar seems better than the average Hampton.
    For breakfast I think the waffle machines are part of the brand standard as I’ve had them in every Hampton I’ve been in.

    I booked this hotel because I was cycling around Devon and this is the only Hilton property west of Bournemouth.

  10. Lady London says:

    The other thing I’ve liked about the Hamptons I’ve stayed in, both new and old, is that right from entering the hotel I feel I’m in the hands of properly trained and committed hoteliers with a system they are professionally working to. Yet in general staff will also go out of their way to help on things.

    HIX’s and most Accor hotels, however nice some of then can be, often don’t give me that feeling of professional hotel management. Kind of like they take talented individuals off the street to work in them, but those talented individuals are quite probably not particularly committed to a hotel career.

    It’s a key reason why I like Hamptons more and more. A shame that some of them can get quite expensive given the cities they are in !

  11. I stayed here in July 2015, and easily walked to and from the airport with my 80yr old grandmother.

    Once we got to the empty terminal, it was surreal for her (as retired BOAC/BA staff) to see all the BE flight numbers on the departure screens…

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