Earlier this year, the lounge was renamed ‘The House’ with management handed over to No 1 Lounges. Etihad continued to use the lounge for its premium passengers but No 1 was also selling access for cash.
The switch is potentially due to Etihad adding a permanent 4th Heathrow service. Air Serbia has also reportedly handed back its Heathrow slots to Etihad, the original owner, which would allow Etihad to add a 5th flight if it chose. Etihad may have felt it was losing brand equity by not running its own lounge, or that there was little scope for No 1 to sell space to other passengers with four Etihad flights to handle.
If the report is correct, signage in the lounge will not be changed until next Spring.
The two other ‘The House’ lounges operated by No 1 Lounges, in Sydney and Melbourne, will remain under their control and have not reverted to Etihad.
Getting airport lounge access via a UK credit card
As a reminder, here are the three options to get FREE airport lounge access via a credit or charge card:
Two free Priority Pass cards (one for you, one for your supplementary Platinum cardholder, each admitting two – so a family of four gets in free) giving access to every lounge in the Priority Pass network – search it here. You also get access to Plaza Premium, Delta and Eurostar lounges. Our American Express Platinum review is here.
You get a Lounge Club card loaded with two free visits to any Lounge Club network lounge – see the list here. The list is slightly shorter than the Priority Pass list, but not by much. Additional visits are charged at £20 per person. You get two more free visits for every year you keep the card. No annual fee in Year 1. Full details are in our American Express Preferred Rewards Gold review here.
You get a free LoungeKey card allowing you access to any property in the LoungeKey network. Guests are charged at £20 although regular travellers will find it cheaper to pay £60 for a supplementary credit card (adults only, of course). The card has an annual fee of £195 and there are strict financial requirements to become a HSBC Premier customer. Full details are in my HSBC Premier World Elite Mastercard review.