As you probably saw in the press over New Year, Travelex recently suffered one of the most damaging cyber attacks ever seen in the UK.
Hackers took control of the Travelex IT system and demanded $6m to unlock it. The company took down its website in late December and it was around three weeks before it came back on line. Even then, functionality was limited and the Avios-earning pages had not been restored.
Finally, Travelex has restored the ability to earn Avios when buying foreign currency.
You can earn Avios points when you pre-order foreign currency via the Travelex website for collection at the airport or delivered.
The webpage you need, which is now up and running again, is here. This drops you straight into the currency calculator. Ignore the ‘Your session has expired’ message and scroll down.
Do not go via the Travelex homepage as there is no option there to add your Avios account details.
Travelex lets you pre-order over 40 currencies and collection is available with as little as four hours notice.
This is what you need to know:
You collect 1 Avios for every £1 when exchanging over £300
Collect 1 Avios for every £2 when exchanging below £300
You must pre-order via the Travelex website here, for airport collection, for Travelex store collection or delivery
Home delivery is free if you exchange over £600, chargeable if you exchange less
You can credit your Avios to BA Executive Club or Iberia Plus
Avios will be added within 14 days of collection or delivery
It is good to see that pre-ordering is required. The walk-up exchange rates at Heathrow are, frankly, shocking and you should never exchange money without ordering in advance. You will receive a substantially better rate this way.
(Want to earn more Avios? Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)