Maximise your Avios, air miles and hotel points

British Airways will now offer refunds via a voucher

Links on Head for Points may pay us an affiliate commission. A list of partners is here.

Last week, British Airways launched its ‘Book with Confidence’ guarantee in an attempt to drive bookings.

Unfortunately, it wasn’t good enough.  I even gave it a hard time during my BBC World TV interview last week.

British Airways has now made it better AND extended it to cover bookings made to the end of March.

For clarity though …. anyone who booked before 3rd March is still stuffed.  On the majority of routes, they must travel if their flight is still operating or lose their money.

Full details of ‘Book with Confidence’ are on this page of ba.com.

British Airways Book With Confidence Guarantee

This is how ‘Book with Confidence’ now works:

For NEW bookings, and ONLY new bookings, made from Tuesday 3rd March to Tuesday 31st March for travel up to 31st December 2020, you will be able to:

change your flight to any future date without paying any change fees, or

request a full refund in the form of a British Airways voucher, valid for 12 months from the date of the first flight in your booking

This applies to all cabins on all routes.   You can trigger the change or voucher right up until the close of check-in of your originally booked flight.

Here is some small print:

It is only valid for British Airways marketed services, excluding Comair and SUN-AIR

If the flight you book with the voucher is cheaper than the value of the flight you cancelled, the extra can be carried over to another booking – you do not lose it

Multiple changes are allowed to the same booking – you can change the date and then decide to cancel the whole thing if you wish

If you change your flight, you must pay the fare difference if you want to move your flight to a date which is more expensive than the price you paid

Note the any money you pay for extra baggage or seat selection will NOT be refunded as part of the travel voucher.  However, your additional baggage and seating will be carried over to whatever flight you eventually book with the voucher.

The voucher is not transferable

You can find out more on ba.com here.


how to earn avios from credit cards

How to earn Avios from UK credit cards (August 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards:

British Airways American Express card

British Airways American Express

5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review

BA Premium Plus American Express card BAPP

British Airways American Express Premium Plus

25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review

American Express Platinum card Amex

The Platinum Card from American Express

30,000 points and an unbeatable set of travel benefits – for a fee Read our full review

We also recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

Capital On Tap Business Rewards Visa

The most generous Avios Visa or Mastercard for a limited company Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (71)

  • Peter says:

    Did BA change the rules?!
    It now says: If You’re travelling with us between 14 March to 31 May?!!

  • ST.PAUL says:

    CAN’T GET THROUGH BA TELEPHONE LINE. CAN’T GET THROUGH OPODO TRAVEL AGENCY TELEPHONE LINE EITHER. AM IN TROUBLE.

  • June says:

    What about people who booked before then?? This does not make sense at all. What happens if you are on a long haul flight and by the time you want to return to the UK there is a ban and you are stranded?/

  • Alan Cran says:

    Received email re booking P7BXXX but it only addresses my flight from ABZ to London Heathrow . On the same date I would be travelling on to LCA but there is no mention of a voucher for this leg.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.