British Airways will now offer refunds via a voucher
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Last week, British Airways launched its ‘Book with Confidence’ guarantee in an attempt to drive bookings.
Unfortunately, it wasn’t good enough. I even gave it a hard time during my BBC World TV interview last week.
British Airways has now made it better AND extended it to cover bookings made to the end of March.
For clarity though …. anyone who booked before 3rd March is still stuffed. On the majority of routes, they must travel if their flight is still operating or lose their money.
Full details of ‘Book with Confidence’ are on this page of ba.com.
This is how ‘Book with Confidence’ now works:
For NEW bookings, and ONLY new bookings, made from Tuesday 3rd March to Tuesday 31st March for travel up to 31st December 2020, you will be able to:
change your flight to any future date without paying any change fees, or
request a full refund in the form of a British Airways voucher, valid for 12 months from the date of the first flight in your booking
This applies to all cabins on all routes. You can trigger the change or voucher right up until the close of check-in of your originally booked flight.
Here is some small print:
It is only valid for British Airways marketed services, excluding Comair and SUN-AIR
If the flight you book with the voucher is cheaper than the value of the flight you cancelled, the extra can be carried over to another booking – you do not lose it
Multiple changes are allowed to the same booking – you can change the date and then decide to cancel the whole thing if you wish
If you change your flight, you must pay the fare difference if you want to move your flight to a date which is more expensive than the price you paid
Note the any money you pay for extra baggage or seat selection will NOT be refunded as part of the travel voucher. However, your additional baggage and seating will be carried over to whatever flight you eventually book with the voucher.
The voucher is not transferable
You can find out more on ba.com here.
How to earn Avios from UK credit cards (March 2023)
As a reminder, there are various ways of earning Avios points from UK credit cards. Many cards also have generous sign-up bonuses!
In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.
SPECIAL OFFER: Successfully apply for either of the Barclaycard Avios credit cards by 2nd April 2023 and you will be entered into a free draw to win ONE MILLION AVIOS! Full details are on the application forms here (free) and here (paid). This competition is exclusive to Head for Points readers. T&C apply.
You qualify for the bonus on these cards even if you have a British Airways American Express card:
Barclaycard Avios Plus Mastercard
25,000 Avios for signing up and an upgrade voucher for spending £10,000 Read our full review
Barclaycard Avios Mastercard
5,000 Avios for signing up and an upgrade voucher for spending £20,000 Read our full review
There are two official British Airways American Express cards with attractive sign-up bonuses:
British Airways American Express Premium Plus
25,000 Avios and the famous annual 2-4-1 voucher Read our full review
British Airways American Express
5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £12,000 Read our full review
You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points.
American Express Preferred Rewards Gold
Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review
The Platinum Card from American Express
30,000 points and unbeatable travel benefits – for a fee Read our full review
Run your own business?
We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.
Capital On Tap Business Rewards Visa
Get a 10,000 points bonus plus an extra 500 points for our readers Read our full review
You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.
British Airways Accelerating Business American Express
30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review
There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.
Until 30th March 2023, the sign up bonus on American Express Business Platinum is increased to 120,000 Membership Rewards points – click here. The bonus on American Express Business Gold is increased to 60,000 Membership Rewards points – click here. T&C apply, see the application forms for details.
American Express Business Platinum
Crazy 120,000 points bonus (to 30th March) and a £200 Amex Travel credit every year Read our full review
American Express Business Gold
60,000 points sign-up bonus (to 30th March) and free for a year Read our full review
Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.