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British Airways suspends all flights from London City Airport

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British Airways has announced that it is suspending all flights from London City Airport from Monday 23rd March.

The suspension is initially set to run until Saturday 4th April although you would imagine that there is a high chance of this being extended.

British Airways suspends all flights from London City

Passengers will be transferred onto flights from London Heathrow or London Gatwick, or can claim a refund.  As we discussed yesterday, anyone who chooses to cancel is being ‘encouraged’ to take a credit voucher rather than the cash to which they are entitled.

This is a serious blow for the staff of BA CityFlyer, which is run as a separate business inside British Airways.

The pilots and crew are only trained to operate the Embraer aircraft and will have no choice but to be grounded during this period.

British Airways BA Amex American Express

How to earn Avios from UK credit cards (September 2021)

As a reminder, there are various ways of earning Avios from UK credit cards.  Many cards also have generous sign-up bonuses!

There are two official British Airways American Express cards. Both have increased sign-up bonuses until 2nd November 2021:

British Airways BA Amex American Express card

British Airways American Express

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British Airways BA Premium Plus American Express Amex credit card

British Airways American Express Premium Plus

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You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points, such as:

Nectar American Express

American Express Preferred Rewards Gold

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American Express Platinum card Amex

The Platinum Card from American Express

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The 30,000 points bonus on Amex Gold runs to 9th November 2021. The 60,000 points bonus on The Platinum Card runs to 2nd November 2021.

Run your own business?

We recommend Capital On Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card:

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You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies. This card has a limited time offer of 60,000 Avios when you sign up:

British Airways Accelerating Business American Express card

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Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

(Want to earn more Avios?  Click here to visit our home page for our latest articles on earning and spending your Avios points and click here to see how to earn more Avios this month from offers and promotions.)

Comments (80)

  • Dan says:

    I have a return trip from AMS through City over the London Marathon weekend and have had only the return leg on the sunday cancelled, not the earlier inbound flight on the friday (though I can no longer access seat selection that day either, so maybe its also been cancelled and I have just not received notification)

  • Andrew says:

    The hotel chains that’s probably at the top of everyone’s (no-stay) list has excelled itself at Aviemore.

    The once great Stakis, then Hilton, and finally Britannia Coylumbridge has closed its doors, dismissed all staff and instructed all live-in staff to vacate the premises immediately. Some spent the night in tents in the Highlands last night.

    It’s been widely reported in the Scottish Press if you have a Google.

    • Bill says:

      Britannia hotels tells you everything you need to know

    • Grant says:

      So sad to see the demise of that place. I have very fond memories of staying there regularly as a child.

    • Bagoly says:

      And their website is still taking bookings!

      A lot of companies have been caught flat-footed over the need to be able to change the website home page quickly in such situations.

    • The Savage Squirrel says:

      I will never stay with Britannia Hotels.
      But that’s no change of course – anyone informed enough to be reading this site would never have set foot in one anyway :D.

    • Lady London says:


      • Erico1875 says:

        Hopefully Karma will prevail for these nasty companies that treat staff so bad.

  • JT says:

    Just had notification that LHR-BKK has been cancelled on 28th April. They are asking us to call them (really, in the current climate?) to reschedule or refund. I imagine that’ll be half a day in the phone type stuff – the phone number is not obvious either (normal BAEC number?).

    Anyway, this was booked, in Club World, throiugh Avios and a 2 for 1 voucher that expires in May. Will they honour that voucher if i want to reschedule to Jan 2021?

  • Soloflyer1977 says:

    I have the return part of LHR-HEL TP run next week (Booked two returns, one from LHR and HEL and completed the first part B2B earlier this month). The flights are still running at the moment. What are the chances of them running? BA haven’t cancelled them yet.

    If they don’t cancel them and I decide I don’t want to travel – am I only left with a refund of taxes less the admin fee as I have started my journey on bothe legs and the voucher does not apply?

    Take care everyone

  • Also says:

    OT: Mr And Mrs Smith – Buy £200 voucher get £50 free. Voucher validity extended to 24 months

    • LB says:

      I don’t think it’s the best time to be buying vouchers from a travel company no matter how “good a deal” it seems.

      • LakerDC10 says:

        If you use a credit card would you be protected if they went bust?

        • Lady London says:

          Yes that is the current legislation

          • Genghis says:

            I thought it was just advisory by the law society but I can’t find any cases where this has been tested

    • Secret Squirrel says:

      Be careful with Mr & Mrs Smith. I looked up a hotel recently on their site, I then went direct to the hotels website to see prices far cheaper than on Mr & Mrs.

  • Optimus Prime says:

    Didn’t realise there’s an article about it here. Rob/Rhys please delete my post.

    • Optimus Prime says:

      Yeah my bad, didn’t get a chance to check my RSS feed yesterday!

  • Andrew (@andrewseftel) says:

    OT: extended my (imminent) reward nights expiration after I was forced to cancel a booking because the hotel had closed.

    • meta says:

      Yes, they are good in that respect even when there is no pandemic.

    • Nick_C says: are being brilliant. OTOH are being complete sh**s.

      My brother has a couple of hotels booked in the UK – Hilton and Doubletree. Booked through Booking.Com. Booking.Com are not offering a refund, even though Hilton are giving refunds on non refundable bookings.

      People should remember the way these companies are behaving when things return to normal. Hell will freeze over before I give them any business.

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