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Hilton sells $1 billion of Hilton Honors points to American Express to raise funds

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The major international hotel groups – Hilton, IHG, Marriott and the like – have all moved to ‘asset lite’ models over the last 20 years.  In plain English, this means that they are hotel groups which don’t actually own any hotels.

In theory, this should be an exceptionally recession proof business model.  The chains receive a percentage of the revenue generated in all of the thousands of hotels which carry their brands, but do not actually own 99% of them.

What could go wrong?  If properly managed, not much.  However, two things happened:

the hotel groups grew a bit fat, as tends to happen when you have so much money sloshing around

they thought it was a smart idea to borrow huge amounts of money – because that franchise fee income was never going to dry up – and then immediately pay the money out to shareholders as special dividends

It’s a great idea, until it isn’t.  And that time is now.  The hotel groups have debts to service and overheads to pay, and the money has dried up.

Hilton revealed some of the pain in a new SEC filing to the US stock market.

On 14th April, 16% of Hilton properties globally were closed.  (To be honest, I would have guessed the number as being higher.)  This comprises:

  • 12% of hotels in the Americas
  • 60% of hotels in Europe, Middle East and Africa
  • 15% of hotels in Asia Pacific

Of course, the 84% of hotels which remain open have seen tumbling occupancy.  Occupancy currently stands at:

  • 17% in the Americas
  • 13% in EMEA
  • 22% in Asia Pacific

This means that fees to Hilton are in freefall.

Hilton had a cunning plan

To quote:

In April 2020, we pre-sold Hilton Honors points to American Express for $1.0 billion in cash. American Express and their respective designees may use the points in connection with the Hilton Honors co-branded credit cards and for promotions, rewards and incentive programs or certain other activities as they may establish or engage in from time to time. We will use the proceeds from the Hilton Honors points sale for working capital, general corporate and other purposes.

We have seen this sort of behaviour before in times of economic crisis, although it is usually airlines who do it.  This is the first time I can remember that hotel groups have taken part.

$1 billion is a lot of money even for American Express.  However, American Express has a huge deal with Hilton in the United States with a ludicrously large number of personal and small business cards available.

Amex clearly believed that it expected to be paying Hilton a substantial amount over its current contract.  The opportunity to get its bill down by, at a  guess, 30% was too good to miss.

We don’t know what American Express is paying per point.

In a sale, like the current 100% Hilton Honors buy points bonus, you are paying 0.5 cents per point.

If I was buying $1.0 billion-worth, I’d be expecting a bit of a discount, to be honest 🙂 so let’s assume that Amex is paying around 0.25 cents per point.

Does this mean that Hilton Honors will devalue?

Not necessarily, although it cuts both ways.

American Express is likely to have secured warranties from Hilton that it will not make major changes to Hilton Honors which would make it less attractive, and so make people less likely to want credit cards which earn Hilton points.

On the other hand, Hilton has to pay its hotel owners when points are redeemed.  If this is more than 0.25 cents per point on average then Hilton will be losing money whenever the $1.0 billion of points are redeemed.

You can find out more on Bloomberg here.  The SEC filing is here (click on ‘Other Events’).


How to earn Hilton Honors points and status from UK credit cards

How to earn Hilton Honors points and status from UK credit cards (April 2025)

There are various ways of earning Hilton Honors points from UK credit and debit cards.  Many cards also have generous sign-up bonuses.

There are two dedicated Hilton Honors debit cards. These are especially attractive when spending abroad due to the 0% or 0.5% FX fee, depending on card.

You also receive FREE Hilton Honors status for as long as you hold the debit cards – Gold status with the Plus card and Silver status with the basic card. This is a great reason to apply even if you rarely use it.

We reviewed the Hilton Honors Plus Debit Card here and the Hilton Honors Debit Card here.

You can apply for either card here.

NEW: Hilton Honors Plus Debit

10,000 bonus points, Hilton Gold status and NO FX fees Read our full review

NEW: Hilton Honors Debit

2,500 bonus points, Hilton Silver status and 0.5% FX fees Read our full review

There is another way of getting Hilton Honors status, and earning Hilton Honors points, from a payment card.

Holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card.  It also comes with Marriott Bonvoy Gold, Radisson Rewards Premium and MeliaRewards Gold status.

We reviewed American Express Platinum in detail here and you can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

You can also earn Hilton Honors points indirectly with:

and for small business owners:

The conversion rate from American Express to Hilton Honors points is 1:2.

Click here to read our detailed summary of all UK credit cards which can be used to earn Hilton Honors points.

Comments (72)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • JoeyJoJo says:

    Oh wonderful. Should’ve left them in Virgin.

    • Tom says:

      Why? Makes no difference.

    • TGLoyalty says:

      With the government support scheme being extended to large businesses with over £500m turnover you may have been to hasty anyway.

      They now no longer need to be investment graded to get guaranteed loans ‘just’ need to have a ‘viable’ business.

    • BJ says:

      I’ve converted FC miles to Honors points forever. Not being in London anymore and with little travel to USA it was my best option. With premium fares to the USA becoming much less expensive in recent years, it would have made no difference anyway as I could easily yield more value from Hilton stays in some markets than from an UC redemption.

      • Harry T says:

        Good point, BJ. I’ve never flown Virgin and I’m quite happy to go ex-EU for cheap J fares… starting to seethe argument for transferring to HH.

        Are you keeping your Virgin card for the second year? I’ve got the £160 card and I’m trying to decide whether to pay for another year.

        • Harry T says:

          See the*

        • BJ says:

          I cancelled my Virgin card back in February, the thinking at the time was I might get another sign up bonus at the and of the year.

    • Doug M says:

      Do Hilton have any partners the points can be sent on to? I’m sure eventually by this method people can tun 500K Virgin miles into nothing.

    • Peter K says:

      Point 1) Hilton premium redemptions sell the points to pay hotels at about 0.2p a point. Those with huge numbers of points will be tempted by these now.

      2) While $1 Billion sounds a lot, those won’t all flood the market in the next 12 months. Amex, if clever, well use this to drive business for a few years.

      • Rob says:

        Amex can’t really flood the market, unless it offers ludicrous sign-up bonuses. Most issuance is spend related. If they are smart they will issue them as originally planned and be smug that they saved $500m.

        • Sundar says:

          Presumably, these could be used across any country ? So can we hope for a UK-Amex Hilton CC ?

          Why can’t Airlines(BA/Virgin) do a similar approach now ? I am sure people are not going to stop flying.

  • Sam G says:

    Hilton will be banking on it’s occupancy staying below the figure that it has to pay out at the average daily room rate – usually 90 or 95%. Then it’s cost paid out to the owners will be a marginal fee to cover the servicing.

    Hotel owners won’t mind points customers so much, as their variable cost of servicing is still covered by HQ and the rooms filled by the incremental occupancy that points customers can bring is driving incidental spend on F&B etc.

    Lower occupancy should mean more points rooms to absorb the points sloshing around the market.

    So the *theory* isn’t too bad. The risk for Hilton (rather like Willy Walsh originally said for IAG) is at some point the rooms are full of these points redemption taking up space that could have been sold for higher rates once things recover & they have to reimburse more owners at full rate. But honestly I think the dip in travel is going to be so deep this won’t be an issue for a long time.

    People aren’t going to mind making points redemptions – especially in markets like domestic USA – no cash out of pocket and easy to cancel if you can’t go. AA has tweaked their AA points cancellation fees to entice similar behaviour “risk free” to the customer – it’s a a good way to entice people to start booking travel.

    We’re also seeing airlines like Emirates realising that they need to play a longer game – two year validity on vouchers and no fare difference when rebooking. Better to have cash in the bank currently and not try be too smart about it.

  • Tom says:

    I will continue to earn them via the Hilton Visa in the UK.

    So, yes we do have a UK credit card, just not open to new applications right now.

    • Mr(s) Entitled says:

      Right now? It must be at least three years.

      • Wally1976 says:

        Just over two years I think. Wife and I got in just in time and still using the cards regularly (like many on here).

    • BJ says:

      And what a joy that card remains so long as somebody forgets their 1.5% 🙂

    • The Urbanite says:

      Barclaycard customer services have claimed the card is offered on an invite only basis to high spenders – how true this is I don’t know.

      Also thinking people may want to consider generating less than 100k points/month on the card for now – the manual points transfer process relies on the availability of staff and it’s not known what impacts furlough/lockdown may be having on this.

      • BJ says:

        I was previously told by one lady that there was only two of them behind the scenes with any detailed understanding of the Hilton relationship at Barclaycard and unless we could get any issued through to them there was little chance of it being resolved by the usual customer facing CSA team. There must be more than just them handling the routine monthly transfer though. I never got my points last month but got them credited after sending a copy of my statement to Hilton.

        • The Urbanite says:

          @BJ Sounds about right. The routine sub 100k transfers are pretty stable but if those staff aren’t about, anything above that could take a while to appear. Calling CS about it in the past has gotten me transferred to Hilton HH who transferred me back to Barclaycard!

        • the_real_a says:

          Every company has Karen from accounts without her spreadsheet the company stops workings…

  • The Original David says:

    Does this mean we’re more likely to see some more MR->HH transfer offers, if Amex has an ocean of HH points it would like people to redeem for?

    • pauldb says:

      Depends how much Amex needs to recoup the cash. They can essentially sell them on to cardholders at a lower price (via a bonus) or sell them more slowly but more profitably at the usual rate.

      Hilton may also have required that Amex don’t flood them on to the market, devaluing normally earned points, but in the current world maybe it wasn’t important enough to do so.

    • Ian M says:

      Hopefully, or perhaps the points will be ring fenced for the US market?

      • BJ says:

        I read it something like that, not so much ring-fenced but just a purchase to cover amex needs for a certain period in the USA. Hopefully not though, it would be nice to see some bebefit here.

    • Secret Squirrel says:

      That’s what I thought immediately, we could see a good bonus from Amex soon.

    • Roy says:

      Much as I’d love to be proved wrong, I can’t see any bonuses in the current climate. It just doesn’t make marketing sense to be promoting a brand that no one is currently able to use.

      • Rob says:

        Not true. BA, Virgin etc want money. Even if Amex refuse to promote it, nothing stops either company offering you a transfer bonus and emailing you directly. Amex is then forced to write some very large cheques ….

  • JAMES says:

    Very interesting. My first thought was a devaluation, but as you point out Amex would want to ensure that Hilton couldn’t make their points suddenly worth half what they paid for them.

    • Ian M says:

      Yeah, I think it’s far more likely to protect us against any short to medium term drastic devaluation.

      • Lady London says:

        I viewed it as the miles being used for promos. Which will be a good investment when business begins to pick up again.

  • JAMES says:

    Which of the loyalty schemes involved in the Amex Plat (including Hilton) have soft landings ?

    • BJ says:

      Taking the Hilton status from platinum can be fantastic, make sure you do it. No further discussion needed!

  • Chrisasaurus says:

    “It’s a great idea, until it isn’t. And that time is now.”

    Wonderful summary, and isnt it a true example of the receding tide showing us wbk aasnt wearing anything below the waist?

    A nearly asset free, cash generative business in massive debt because its shareholders essentially borrow money they’ll never need to pay back using the business as collateral

  • BJ says:

    I see a stealth devaluation as being more likely than a full scale devaluation. This could mean changes to the likes of 5th night free, MyWay bonuses, the never ending variants on double points promotions, and 100% bonuses on buying points. However, there are clearly risks to Hilton in going to far to fast with such changes too.

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