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‘My Favourite Hotel’ review – Fairmont Le Chateau Montebello, Quebec, Canada

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Today, our ‘My Favourite Hotel’ review is from the forests of Quebec, Canada.

We are currently running this reader-written feature to provide some positivity and inspiration to Head for Points.  We hope to run one review per day for the next few weeks.  There will be a deliberate mix of European and worldwide properties, super luxury and mid market, branded and independent.  You can find all of the ‘My Favourite Hotel’ reviews so far by clicking here.

Today’s hotel is the Fairmont Le Chateau Montebello in Quebec, submitted by Mark.  Over to you …..

My favourite hotel is the Fairmont Le Chateau Montebello. It is the only resort hotel where I have stayed twice (apart from Fairmont Chateau Lake Louise, which is also lovely).

Fairmont Chateau Montebello review

Overview

As with most of the historic Fairmont hotels in Canada, Chateau Montebello has links to the Canadian Pacific railroad company.  The hotel was built in the 1920s as a job creation scheme and became a Canadian Pacific (CP) Chateau hotel.  CP acquired Fairmont in 1999, rebranded the entire hotels division as Fairmont and a few years ago Fairmont was bought by Accor.

The hotel is an enormous log cabin with 211 guest rooms and suites, situated in the forests of Quebec on the bank of the Ottawa river. It is 60 minutes from Ottawa and 90 minutes from Montreal.  You definitely need the use of a car if you come here.  It is a popular venue for conferences and weddings.

As you can see in the picture above it is laid out as a star with a stone core and the log-built wings radiating out. The centre houses the lobby with an enormous stone fireplace in the centre.  It is unlike anything you have seen before.

Fairmont Chateau Montebello review
When it is cold outside the fires are lit, burning what we old people call wood – which has now been re-imagined as ‘bio mass’. There are pictures available online showing the Christmas decorations which are amazing.

In the lobby there are the usual up-market shops and, unusually, Monte’s kennel. All Chateau hotels that are not in city centres have a resident dog who is looked after by the concierge staff and attends management meetings. Guests can bring their pets along, too.

Fairmont Chateau Montebello review

The standard rooms are not as large as in some modern hotels, but this is part of the charm with lots of real wood everywhere.

Fairmont Chateau Montebello review

The lift is an experience with a criss-cross sliding door which you have to close yourself, like you see in old films.

The Vignobles restaurant and the bistro are both excellent and there are restaurants in the village.

All of the hotel and the very extensive grounds are immaculately maintained.

Fairmont Chateau Montebello review

This is an all year-round hotel. We like to go to Canada in the Autumn to see the leaves change colour, but another highlight is the winter as skiing can be done nearby including Mont Tremblant where there is another Chateau hotel.

There are many walks through the hotel grounds with beautiful scenery and wild life. You can also visit the Kanauk forest area, which is twelve square miles of forest and, at extra cost, drive a Range Rover through the forest.

During our first trip to Canada in 1995 we stayed at the Chateau Frontenac in Quebec City, the one that appears on many Canadian tourism posters. In the lobby there was a model of the Chateau Montebello.

Getting to Chateau Montebello

We decided that we had to stay there one day, and our next opportunity was in 2000 for our 25th Wedding Anniversary. We flew into Vancouver using Air Miles, back then collected mostly from NatWest and Sainsburys.

We travelled across the Rockies on the Rocky Mountaineer and stayed for a couple of nights in Chateau Lake Louise before flying from Calgary to Montreal. At the car rental desk, we were given an upgrade to a 2.5 litre V6 Pontiac which unfortunately had not got the performance of my similarly powered Jaguar at home: more like 1.5 litre.

Surprisingly, they asked where we were going and gave us a set of instructions to get to the hotel (this was 2000 pre sat nav) and the adventure began. The instructions were all correct but did not state how far apart the turns were, some being a few hundred yards and others thirty miles. 

Motorway junctions in Canada are numbered not sequentially but by the number of kilometres since the start. Except that when we crossed from Quebec to Ontario the numbers started again so that we left at junction 57 in Ontario when we should have left at junction 57 in Quebec ……

We got there eventually and it was worth it. Our friends from Ottawa drove over and showed us round. When they left we had the day to kill before returning to Dorval to fly home. They pointed us towards Parc Omega which is a few miles away. This is a wildlife park that you can drive round with elk, bison etc running loose. You do need to go round in your car and the elk block the road until you give them the carrots which you can buy at the gate …..

Fairmont Chateau Montebello

When we returned, years later, little had changed.  Our Canadian friends picked us up from our hotel in Montreal and we drove back to Parc Omega. We bought some Bison Pate from a roadside farm shop but forgot it in the fridge when we left; hopefully the maid enjoyed it!

Conclusion

You could fill an entire Canadian holiday by visiting the best of the ex-Canadian Pacific Fairmont hotels.  Banff (click here) and Lake Louise (click here) are probably the best known, but I strongly recommend that you also consider Fairmont Le Chateau Montebello.  It takes some time and effort to get there but it is well worth it.

The hotel website is here if you want to find out more.


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Comments (13)

  • Steve H says:

    Really enjoyable read. Thank you Mark.

  • Ralph says:

    Sounds great. If you like golf, you should visit the Fairmont Le Manoir Richelieu at Charleroi also in Quebec. You don’t have to be a guest to play, but it is relatively remote and you will want to stay! It has three x nine hole courses and they tell you which combination is available for a full round. Most holes overlook the St Lawrence which is many miles wide at that point.

  • Peter K says:

    What a lovely looking place! Thank you for the review.

  • Russell Gowers says:

    I was sold at “resident dog”!

  • BlueThroughCrimp says:

    Seeing as this is about a Canadian stay, I’ll add a few comments about our recent-ish holiday.
    In February, we had an unexpected stop in Banff. We were supposed to be going on the train from Vancouver to Toronto but thanks to the ViaRail pipeline blockages, had to hastily reschedule.

    Sadly the travel insurance wouldn’t cough up for the Fairmont, but we did spend time in both Banff and Lake Louise’s Fairmonts.

    The old railway hotel charm is still there, and the main public areas were impressive. My mum and dad did make afternoon tea in the Fairmont in Vancouver, and had a pleasant afternoon. Once this craziness is over, I’d certainly head back and stay in them.

    For our trip we stayed in the Shangri-La in both Vancouver and Toronto (excellently handled by Emyr!), while in Banff booked the Royal Canadian Lodge, a former Marriott Delta hotel.

    It was our first stay in Vancouver and was impressed with the service there. Small things like remembering what you preferred for breakfast drinks from day to day, and sending a few complimentary nips of whiskey to the room after a chat with the front of house staff about drinks

    It was our second stay in the SL Toronto, and wasn’t too impressed with the service the first time, but it’s a nice hotel and decided to stay again. What a change around. I’m guessing the current manager has been reading our feedback!
    Previously, the cooked to order breakfast took forever, but they’re sharp in producing things that weren’t on the menu. And as it’s a very popular weekend drinks place for non-residents, getting a table for a drink in the bar was an issue, but now residents can reserve a table. The staff seemed much more organised on this stay.

  • JJ says:

    As I was requesting next weeks refund from VS for a cancelled Chicago trip, Mrs JJ and I were discussing where to next when (if) we are allowed to travel again. Canada had been loitering mid-table for a while (we went to Toronto 20 years ago) but for various reasons found itself promoted to No 1. This review has only helped to reinforce that view, so Thanks Mark, very enjoyable review.

  • Novice says:

    Good review. I love Canada. Beautiful. Getting wanderlust now.

    • Lady London says:

      +1 Seen Montreal, but always wanted to visit Quebec city as well.

  • Concerto says:

    I did a project at the Banff Centre for the Arts in 1996, which was pretty memorable. I just remember the food in Alberta was truly awful and everywhere, on roadside billboards, television, shops, there were big adverts for constipation tablets…

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