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Get £50 cashback as American Express Shop Small returns – and £50 supplementary cards

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Today is the first day that all High Street shops in England are allowed to re-open, regardless of whether they are considered ‘essential’ or not.

To celebrate, American Express is launching a new ‘Shop Small’ initiative to support independent shops and give you up to £50 cashback on purchases.

Even better, you can receive £50 on all of your supplementary American Express cards too.

American Express Amex Shop Small

What is American Express Shop Small?

‘Shop Small’  is designed to encourage you to shop in local independent stores instead of major chains.  It normally appears in the run-up to Christmas, but these are not normal times.

‘Shop Small’ is, of course, also a way for American Express to persuade more small shops to sign up to accept American Express cards.

Starting from 22nd June and running until 13th September, you will receive £5 cashback on the first 10 transactions you make for £10 or more at participating ‘Shop Small’ businesses.

There are very few rules apart from the fact that you can only get one £5 cashback per shop per card.  You can, of course, register multiple American Express cards if you have more than one.

As in 2019, cashback is capped at £50 per card. Supplementary cards are treated separately and have their own cap, so you could technically get more than £50 cashback.

How does Shop Small work?

It is a simple process:

You MUST register your credit or charge card before making a ‘Shop Small’ purchase:

‘Shop Small’ should appear as a card offer online or in the app from today.  Look under the ‘Offers’ tab on the American Express website for each card you have.

You can register British Airways, Harrods, Marriott, Gold, Platinum, Platinum Cashback, Amex Rewards, Vitality, Green, Business Platinum, Business Gold, Business Green and BA Accelerating Business American Express cards by going to the American Express website, logging in and looking under ‘My Offers’ on the statement page.

Corporate American Express cards do not quality, but the small business cards do.

You can register a supplementary card (an additional card held by your partner, child or friend on the same account) as long as it has a different card number to your main card and has its own separate Amex log-in.

You must find a participating ‘Shop Small’ small shop:

The main Shop Small website is here which contains a link to an interactive map where you can find participating shops in your area.  You will also often see a Shop Small sticker in a shop window.

Beware that this map, in previous years, has not been accurate. Often in a good way (some shops not featured give the credit) and often in a bad way (shops on the map are closed or don’t even accept Amex).  Your best option is to use your Amex whenever you can during the Shop Small period and see what hits.

It is worth noting that it is not just sellers of ‘things’ who are taking part. You will find cafes and even the occasional pub taking part, although these are unlikely to be open due to the current lockdown restrictions.

You must make a qualifying purchase of £10 or more:

You can make one purchase per registered card per shop that is taking part in ‘Shop Small’.  

Supplementary cards can get credit at the same shop as a card where the main cardholder has already made a purchase.  You can also get credit for different American Express cards at the same shop.

For example …. I have British Airways, Platinum, supplementary Platinum, Business Platinum and Gold Amex cards between me and my wife.  I can earn 5 x £5 cashback payments at the same store over the promotional period, as long as I use a different registered card each time.

You should receive an email or phone notification soon after making your purchase, although you shouldn’t panic if you don’t – the system is not foolproof.

A £5 credit for every £10 purchase will be added onto your credit card account within a few days of the original charge hitting your statement.

Note that American Express has closed down card accounts before (including some HFP readers) when they believe that ‘Shop Small’ has been abused.  ‘Abuse’ includes asking a retailer to break down a transaction into chunks of £10 and paying each £10 with a different registered American Express card.  This is easy for Amex to spot when transactions are processed within a few seconds of each other.

For clarity …. this promotion is fully funded by American Express as part of its campaign to encourage more small shops to accept the card.  It is not funded by the shop so you shouldn’t feel guilty about taking part!

You can find out more on the American Express website here.

Registration should be available now, but remember that ‘Shop Small’ doesn’t start until NEXT Monday.


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Comments (93)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • The Streets says:

    Well done AMEX. Hopefully catch a few beer gardens before the offer ends in September

  • Gareth says:

    Nice to see this back. I only have 15 offers available in my account right now (I usually have around 50 to choose from) so hopefully with the shops now reopen, we will start to see some interesting offers to entice us back.

  • Andrew says:

    A timely initiative from Amex which will hopefully boost the high st and card members. I have always struggled to use it in more than 3 or 4 places however, even in better times when restaurants etc are even open, so I would doubt I’ll come close to £50 on one of my cards, let alone across my 7 supps.

  • Rui N. says:

    Good thing the lady at the dry cleaners didn’t let me pay when I dropped my winter coats this weekend!

  • Mike says:

    After 3 months of no non essential shopping I am struggling to think of anything I actually need to buy

    • mr_jetlag says:

      I’m the opposite. I can’t wait to actually spend my money on things I enjoy. Books, music, and yes beers at the pub (garden).

    • Harry T says:

      I don’t miss high street shopping – I used online mostly anyway. I really miss the travelling! I too can’t figure out anything I actually want to buy now shops are open.

    • Cat says:

      I can live without the shopping – I’m missing the travel a whole lot obviously, and going out in the evenings, to a restaurant or to meet a friend for a drink. I’m even missing teaching lessons in person, with my gobby, rambunctious, razor sharp year 10s right there in front of me!

  • Anna says:

    There are shops showing on the map where I live which I know don’t even take Amex!!

    • Wally1976 says:

      It used to be the case that you could contact Amex and say “I went to shop x that was on your map but they wouldn’t accept Amex” and Amex would just give you the fiver but I think they’ve tightened up on that now.

      • Andrew says:

        True although they were very good at issuing the £5 when I rang in December and said that our local curry place had the Shop Small sticker in the window, took my Amex but the credit didn’t appear.

      • James says:

        I think it’s more successful to do that with a restaurant one – “I came to pay the bill and they didn’t take Amex….”

      • Harry T says:

        I’m not trying to sound rude, but I don’t chase if the occasional one doesn’t credit. It’s literally not worth the cost of the time to pursue £5 IMO.

    • Rob says:

      You may find they don’t 🙂

      Or may pretend not to ….

      • Anna says:

        There are a few like that (Specsavers, that’s you), but round here if you pull out an Amex card the reaction is likely to be similar to what you’d get if you asked to pay by bitcoin!

        • Jill (Kinkell) says:

          I had a long tussle with Amex over several shop small credits last Christmas . One shop denied ever having anything to do with Amex and refused to take the card, yet the shop was on their map. Another had the sticker in the window , but Amex didn’t credit. I know it was only £10 but as a point of principle, was determined to pursue. What a saga. Several chat calls promised credits which never appeared. Letter sent with photographic evidence …..ignored. Sent again, and finally a 3 page response from Amex. On page one they upheld my complaint ,agreeing and they did credit my account. By page 3, they argued not upheld as Amex were not responsible if the retailer didn’t take the sticker off the door and we’re no longer part of shop small. Amex stated it was important to go by the map. As we all know,it’s not exactly reliable. The other shop was on the map and Amex stated it wasn’t their fault if the retailer refused to take the card.
          So…beware all when out and about. Maybe sometime before September us Scots might be allowed to join you!

      • Chris Heyes says:

        Rob@ i always ask when i go in and if they don’t take Amex say well bye won’t be shopping here then !
        Rude i know but then i don’t care Primeart comes to mind, grown up kids avoid as well
        Luckily don’t come across many and those that don’t are easily avoidable

  • Johnny5a says:

    Is there a website I can manually register for this offer?
    I do not receive any others on my BA Amex anymore

    • Anna says:

      Sounds like you need to have a chat with Amex, I think everyone gets this offer.

  • PaulW says:

    A note of care. Many small shops these days use tablet based apps and card readers. These seem to work a bit like PayPal so don’t qualify.

    • Kai says:

      iZettle that is. Try to avoid that, although a complaint to Amex CS will sort it out quickly.

      • Nick M says:

        I think it might depend in how they’ve been set up? One of the farm shops near my office uses one and its tracked on all my cards for the last 2 years

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