One of the key ways in which airlines are going to get people booking again is to make their tickets refundable.
This does, of course, kill the holy grail of airline pricing. The aim is to sell cheap non-refundable tickets to the leisure market and hugely expensive refundable tickets to the business market.
At the moment, there isn’t much of the latter. Malaysia Airlines has therefore decided to offer refundable Economy tickets for only a modest premium.
It has launched ‘Economy Flex’ tickets on all routes out of London, except for Japan. These offer:
- a full refund at any point
- free rebooking, subject to any fare difference
- free flight changes on the day of travel, if space is available
- additional baggage allowance
- free seat selection
- priority check-in, boarding and luggage delivery
You also receive:
- 50% off the cost of ‘neighbour free seat’, if you want to guarantee you sit alone
- a 10% discount code for your next Malaysia Airlines flight
The key here is the cost. Economy Flex will cost no more than £48 more than a standard Economy ticket. Once you’ve factored in free seat selection, the premium is even smaller and you have a 100% guarantee that you can refund your money at any point.
London to Kuala Lumpur flights are restarting on 5th July.
Remember that, as a member of the oneworld alliance, you will also earn Avios and British Airways Executive Club tier points when you fly with Malaysia Airlines.
You can learn more about Economy Flex on this page of the Malaysia Airlines website.
(Want to earn more Avios? Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)