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‘My Favourite Hotel’ review – Fairmont Banff Springs, Alberta, Canada

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Today, our ‘My Favourite Hotel’ review is the iconic Fairmont Banff Springs, Alberta in Canada.

We are currently running this reader-written feature to provide some positivity and inspiration to Head for PointsYou can find all of the ‘My Favourite Hotel’ reviews so far by clicking here.  This was scheduled to be a series of about 25 hotels, but a good response from readers means that we have commissioned another batch and are continuing the series.

Today’s hotel is the Fairmont Banff Springs.  It is reader David’s favourite hotel and in his view the greatest mountainside resort in the world.  Here is his review:


In today’s review we will look at one of the pinnacle properties in the Fairmont collection.  Before the large French conglomerate, Accor, bought them up a few years ago Fairmont was an independent group alongside the Raffles and Swissotel brands.

Before that, the original name was Canadian Pacific Hotels.  The chain was developed in the late 1800’s by the railroad company of the same name and its primary function was to host people who were travelling across Canada’s rugged terrain.

Review Fairmont Banff Springs hotel

My wife and I have always loved Fairmont’s as they are known for their elegance and superb service. I’d go as far as to call my wife and I Fairmont enthusiasts as we’ve stayed in over 40 Fairmont properties worldwide.  In fact, we got married at a Fairmont (Sonoma Mission Inn) and spent our honeymoon across three other Fairmont properties ranging from Dubai, Singapore, and the Maldives. So having experienced many of the global Fairmont’s we can confirm the Fairmont Banff Springs is the crown jewel in the collection!

Getting there

Don’t worry if Banff isn’t a town you’re familiar with.  Unless you’re from Canada or a frequent mountaineer, you may not know it. The name comes from the national park located outside of Calgary in the Canadian province of Alberta. Opened in 1888, the hotel was originally called the Banff Springs Hotel as it was part of the railway project. The hotel was built onto a small bluff overlooking two nearby crystal blue rivers.

To get to Banff you’ll fly into Calgary. The Calgary airport is well serviced with flights coming in from all over the world including London (LHR & LGW), Amsterdam, Paris, Dublin, Zurich, Frankfort, and Rome.  Air Canada and United dominate but the Canadian discount airline WestJet offers attractive fares. You will want to rent a car as public routes are very few and far between. If you are travelling in Winter months be sure to rent an appropriate all wheel drive vehicle as snowstorms can pop out of nowhere in Canada!

From the airport it takes around 1 hour 45 minutes to drive from densely populated downtown Calgary to the sparsely populated Banff national park – the drive is lovely as you go from flatlands to picture perfect mountain scenery!  As you approach from the highway you will begin to see a large castle looking building from afar.  Minute by minute you get closer until you arrive on what can only be described as a Canadian version of the Disney Castle (of course it was modelled after the German Neuschwanstein Castle!).

Review Fairmont Banff Springs hotel

You’ll first notice that the Fairmont Banff Springs is HUGE. It’s a convention centre-sized hotel boasting four restaurants and large indoor and outdoor pools.

Fairmont Banff Springs indoor pool

You’ll also notice that there are many adjoining buildings in the property. You can stay from the basic “Fairmont Rooms” to the most elegant suite apartments depending on your budget. Summer season is by far the most expensive and a basic room will run you $500+ depending on the exact dates – of course this was all pre Covid-19. A quick check of the website has July rooms available for a steal of a price at $350!

Reception and check-in

My wife and I stayed here in July 2019.  We booked a basic room but decided to splurge on an upgrade to a two-bedroom two split level suite!  It was the right choice and only about $150 extra a night.

The grand lobby is HUGE with many receptionists available to service people staying in the 764 rooms covering 15 floors.

Review Fairmont Banff Springs hotel

The hotel staff is amazingly trained and unbelievable friendly. We were welcomed by a bottle of champagne and treats including the famous Canadian Bear Claw chocolate snacks.

Review Fairmont Banff Springs hotel

From the windows of the room we could see, hear and feel the mountains. What’s amazing about this hotel is although it’s massive in size, you never feel like you are in a big hotel.  All views look out at the seeping mountain sides and you can’t help but think you made it to heaven!

This was the actual view from our room:

Review Fairmont Banff Springs hotel

Eating and Drinking

When hunger calls or you get tired of looking at the mountains, you have MANY options on the property. In fact, you have 12 different restaurants to try! There’s a convenience store stocking essentials should you want to “rough it”.

Review Fairmont Banff Springs hotel

There’s a snack shop at the outdoor pool and a Mexican themed taco bar on the deck. There’s a wine and tapas bar. There’s even a bowling alley serving nachos and hot dogs! And of course, there are plenty of fine dining options. We enjoyed some fancy cocktails.  Our favourite dining spot was the German style beer pub out back overlooking the golf course.

Review Fairmont Banff Springs hotel

You really can’t go wrong with any of the options.  Just make sure to bring your wallet because food and drinks on property come with on-property prices!

What is there to do near Fairmont Banff Springs?

From the Fairmont Banff Springs you are at the perfect point for enjoying all the Canadian Rockies and Banff National Park has to offer. You are minutes away from a ‘can’t miss’ trip to the Banff Observation Peak or minutes away from adventures like white water rafting and all the hiking you could do in a 100 lifetimes.

Don’t miss a trip down the road to Lake Louise and take a peek at another lovely Fairmont property, the Fairmont Chateau Lake Louise.  No matter where you explore you will be met with picture perfect postcard quality sights!

Review Fairmont Banff Springs hotel


With the Fairmont Banff Springs you get the Fairmont brand at its very best – high quality, superb service and guaranteed amazing memories!  It is a special occasion type of hotel that you will save for.

Any trip to the Canadian Rockies wouldn’t be complete without a visit to the Fairmont Banff Springs.  But remember to bring that wallet because a special occasion hotel comes with special occasion prices!

If you want to find out more, the hotel’s website is here.

As part of Accor, the hotel lets you earn points in Accor Live Limitless and benefit from any Accor status you have.  Accor Live Limitless is a revenue-based redemption scheme, and points are worth a flat 2 Eurocents each when you redeem them towards a stay.

How to book

You can get extra bonuses when booking Fairmont Banff Springs if you book via Emyr Thomas at Bon Vivant, our luxury hotel booking partner.

Bookings made via Emyr come with:

  • Upgrade on arrival, subject to availability
  • Daily full breakfast for two guests per bedroom, served in the restaurant
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Authentically local welcome gift
  • Early check-in / late check-out subject to availability
  • Complimentary wi-fi

You will pay the same as the ‘Best Flexible Rate’ shown on the Accor website, and you pay at the hotel as usual.

You can contact Emyr via the form on this page of Head for Points.

Accor Live Limitless update – May 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (25)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • RussellH says:

    Given that it was a railway hotel, you can still get there by train from Vancouver. Price is silly though, stating at $1579, but definitely something I would like to do.

  • Michael says:

    It also has attached to the hotel one of the best golf courses in Canada. The course was designed by Canada’s most famous golf architect Stanley Thompson. Unfortunately when the hotel was built the original routing of the course was altered to accommodate the hotel. It’s still a wonderful course but not a patch on the original layout.

  • MKB says:

    I have fond memories of being in the outdoor pool in sub-zero Winter air temperatures. The water was very hot, and it was magical looking at the surrounding mountains through the steam. Best not to think about the carbon footprint.

    • ankomonkey says:

      My wet hair froze which was a first for me at that time.

  • HayMow says:

    A very different experience to ours then! We’ve stayed in several Canadian Fairmonts and Banff was by far our least favourite. Like the writer, I’m a Fairmont fan having come across the brand when they were the chain used by the Rocky Mountaineer train co. if you took one of their non-Red Leaf packages, going from Calgary to Vancouver. But, for us, the Banff Springs one was too huge and Disney-esque: impersonal, very commercial and over-priced for everything. Clearly we were at different budget points – our room was much more basic – we could barely bring ourselves to pay the prices in the cafeteria-style place and all I can remember of that is sticky tables and plastic containers and drinkware! It was late and Banff town centre was a half hour walk in the dark, so we didn’t feel we had much choice. I’ll grant you that it was end-season (second half of October) and lots in West Canada was winding down or already closed (gondola ride on the Icefields Parkway had shut, our Rocky Mountaineer trip was the last of the year, as was our ride on the all-terrain vehicle to the Athabasca Glacier).

    That trip, we did enjoy the Fairmonts in Calgary, Lake Louise (has to be seen), Vancouver, Whistler and Jasper (though we weren’t expecting the chalet-style accommodation at Jasper Park Lodge!). Since then (and with a bit more budget at our disposal) we’ve tried the Le Manoir Richelieu/Charlevoix one in Quebec province, among others – worth getting a room overlooking the St Lawrence River estuary, as you can often be lucky and get to do whale-watching from your room!

  • Paul74 says:

    I stayed in the Fairmont in Hamilton Bermuda last year and was not impressed, not in terms of what I got for the price paid in any case.

  • mark2 says:

    We stayed at this hotel last May as part of a Rocky Mountaineer holiday in Gold Leaf Deluxe so we had a Superior room. Well, I hate to think how small the standard room was!
    The breakfast buffet was superb (in my view, nothing hot) but the hotel was not in same league as Lake Louise, let alone Montebello or Frontenac.

  • JohnT says:

    Great skiing areas around there too and usually quiet and everyone very polite.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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