American Express recently launched a series of promotions to support holders of Business Platinum cards. We wrote about the Amex Business Platinum cashback deals here.
One of these was the offer of ‘£150 cashback on a £150 purchase from Dell’.
Whilst Dell was clearly hoping that you would use the money towards an expensive new computer, you are free to spend it on whatever you wish from a special Dell / Amex website. This means that you can put together a £150 package of travel luggage and computer accessories and get it for free.
However, it turned out that if you buy multiple items at the same time, Dell was charging each one separately on your American Express card if items were shipped in separate packages. The cashback promotion was NOT cumulative and did NOT pay out unless there is a single charge for £150+ onto your Amex Business card.
The best bit was that Dell would not allow you to return the items you bought because ‘business to business’ transactions are not covered by the laws allowing automatic refunds for online transactions.
Following our article, Amex has swung into action and fixed the problem. Amex dropped me a note on Wednesday to confirm:
The offer has now been changed so that cumulative transactions, totalling £150, trigger the cashback
Cardholders who have contacted Amex to complain about this should already have been credited with their missing cashback
Amex is combing through the accounts of all other Business Platinum cardholders who have spent at Dell recently and will manually apply the cashback if it is due
The offer runs until 27th August so, if you haven’t taken advantage yet (and I haven’t, to be honest) there is still time to place an order.
Want to earn more points from credit cards? – January 2021 update
If you are looking to apply for a new credit or charge card, here are our January 2021 recommendations based on the current sign-up bonus.
British Airways American Express
5,000 Avios for signing up, no annual fee and a companion voucher for spending £20,000 Read our full review
British Airways American Express Premium Plus
25,000 Avios and the UK’s most valuable credit card perk – the 2-4-1 companion voucher Read our full review
American Express Preferred Rewards Gold
Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review
The Platinum Card from American Express
30,000 points and an unbeatable set of travel benefits – for a fee Read our full review
Virgin Atlantic Reward+ Mastercard
15,000 points bonus and the most generous non-Amex for day to day spending Read our full review
Earning miles and points from small business cards
If you are a sole trader or run a small company, you may also want to check out these:
American Express Business Gold
20,000 points sign-up bonus and free for a year Read our full review
American Express Business Platinum
40,000 points sign-up bonus and a long list of travel benefits Read our full review
British Airways Accelerating Business American Express
Earn both Avios and BA On Business points with your business spending Read our full review
Capital On Tap Business Rewards Visa
The most generous Avios Visa or Mastercard for a limited company Read our full review
Disclaimer: Head for Points is a journalistic website. Nothing here should be construed as financial advice, and it is your own responsibility to ensure that any product is right for your circumstances. Recommendations are based primarily on the ability to earn miles and points and do not consider interest rates, service levels or any impact on your credit history. By recommending credit cards on this site, I am – technically – acting as a credit broker. Robert Burgess, trading as Head for Points, is regulated and authorised by the Financial Conduct Authority to act as a credit broker.