‘My Favourite Hotel’ review – Conrad Algarve, Portugal (bookable on Hilton points)

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Today, our ‘My Favourite Hotel’ review is from Portugal.

We are currently running this reader-written feature to provide some positivity and inspiration to Head for PointsYou can find all of the ‘My Favourite Hotel’ reviews so far by clicking here.  This was scheduled to be a series of about 25 hotels, but a good response from readers means that we have commissioned another batch and are continuing the series.

Today’s hotel is the Conrad Algarve.  As part of Hilton Honors, this is a hotel you can book with points.  It is reader Matthew’s favourite hotel and here is his review:

Overview

Conrad Algarve is a modern 5* hotel and one of the most luxurious hotels in the region. It has won countless awards, including most recently ‘Europe’s Leading Luxury Lifestyle Resort’ for 2019 at the World Travel Awards.

Review Conrad Algarve hotel resort, Portugal

Location

Conrad Algarve is located on the edge of Quinta do Lago, a beautiful private resort which plays home to a number of world-class golf courses and has access to stunning sandy beaches.

Review Conrad Algarve hotel resort, Portugal

One of the key selling points for me is that the hotel is only a short 20 minute drive from Faro Airport, which means you can be off the plane and on a sun lounger in no time at all!

Reception / Arrival

As soon as you pull in the driveway, you will be wowed by this hotel. Valet parking is all part of the service and you are escorted through to reception for check in. You are offered a glass of freshly squeezed orange juice, which is very welcome after a tiring journey.

Staff escort you to your room and give you the full tour to ensure everything is to your satisfaction.  As usual, Gold and Diamond Hilton Honors members are entitled to a series of benefits at the Conrad, including complimentary breakfast and room upgrades.

Staff

Before I go on to talk about what this superb hotel offers, for me it is the staff that make this place as good as it is. They are so well trained and every single one of them from the receptionists to the cleaners goes out of their way to provide such an amazing customer experience.

Just a handful of examples include rolling out your towel and bringing you ice-cold water when you arrive at the pool and leaving little gifts in the room throughout your stay. One year I had broken my sunglasses and, without me noticing, housekeeping had taken them to a local opticians to have them fixed and placed them back in the room.

Rooms at Conrad Algarve

The hotel has 154 contemporary styled rooms and suites and they exude luxury. Each room features a huge bath complete with a TV for kicking back for a long soak, a separate rain shower, A Nespresso machine, minibar and a balcony. Amenities are from Shanghai Tang.

Review Conrad Algarve hotel resort, Portugal

The rooms are all light, bright and airy and even the entry level rooms are a spacious 38m².

Review Conrad Algarve hotel resort, PortugalFacilities

Conrad Algarve has an extensive list of facilities including two stunning outdoor swimming pools, an indoor pool, a luxurious spa, a fully equipped gym, daily exercise classes, a tennis court, sports lounge, golf concierge and much more.

Review Conrad Algarve hotel resort, Portugal

and

Review Conrad Algarve hotel resort, Portugal

The hotel also offers a minibus shuttle down to the nearby beach.  At the beach the hotel has an agreement with a local restaurant to provide a private section of the beach with sun loungers, towels and bottled water.

Next to the hotel is a shopping complex with a supermarket, bars and retail outlets.

Food and drink

Conrad Algarve has a wide selection of excellent dining options. The stand out option is Gusto which serves contemporary Mediterranean cuisine under the aegis of three-star Michelin chef Heinz Beck. I highly recommend splashing out on the tasting menu, which is a real experience.

Louro Restaurant offers all-day dining and hosts the hotel’s most incredible breakfast, which can be taken inside or out by the pool. When getting to your table, two traditional Portuguese pastries are already waiting for you and the buffet contains everything you could ever want.

Review Conrad Algarve hotel resort, Portugal

Other drinking and dining options include the Lago Lounge, Dado and Sereno pool bars.  The hotel also offers an extensive room service menu.

Review Conrad Algarve hotel resort, Portugal

Families

I was staying at this hotel long before I had children, but as the hotel caters so well for families it means that it has adapted with us.

There is a kids club on site, playground, children’s pool, babysitting service, and in room baby facilities including cots, bottle warmers, monitors and toiletries.

Review Conrad Algarve hotel resort, Portugal

Conclusion

If you are looking for a relaxing holiday in luxurious surrounds where your every whim will be looked after, then you should certainly consider Conrad Algarve. Prices are not cheap during the summer months, but if you go in the shoulder months of April/May or September/October you will be paying around £250 per night for an entry level room.

As a points redemption, it seems to cap at 89,000 Hilton Honors points per night.  With cash prices this Summer reaching €480 per night, this is an outsized return of 0.45p per point.

The hotel’s website is here, if you want to find out more.

Booking

If you are booking Conrad Algarve for cash and not with points, you can access a special deal via Emyr Thomas at Bon Vivant, the Head for Points luxury hotel booking partner.

Emyr can access Hilton’s Impressario scheme, which covers bookings at Waldorf Astoria, Conrad and LXR hotels. At present, there is a 5th night free offer at Conrad Algarve which is only available via Impressario.

You also receive the standard Impressario benefits:

  • Upgrade on arrival, subject to availability
  • Complimentary breakfast for two daily for duration of the stay
  • $100 USD equivalent Food & Beverage credit
  • Double Hilton Honors points
  • Early check-in / late check-out, subject to availability 
  • Complimentary Wi-Fi

You will pay the same price as the standard ‘Best Flexible Rate’ room only rate showing on the Hilton website, and you pay on departure from the hotel.

You can contact Emyr via the form on this page of Head for Points.

How to earn Hilton Honors points via UK credit cards

As a reminder, there are various ways of earning Hilton Honors points from UK credit cards.  Many cards also have generous sign-up bonuses!

Do you know that holders of The Platinum Card from American Express receive FREE Hilton Honors Gold status for as long as they hold the card?  It also comes with Marriott Bonvoy Gold, Radisson Rewards Gold, Shangri-La Golden Circle Jade and Melia Rewards Gold status.  We reviewed American Express Platinum in detail here.

Click here to read our detailed summary of all UK credit cards which earn Hilton Honors points.  That page is regularly updated with the latest special offers and will still be accurate even if you are reading this article months after publication.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. RussC says:

    Nice Hotel and great staff. Impressive approach to the hotel (as in first photo) until you realise its all made up of empty apartments which appear to be nothing to do with the hotel.

  2. Bruceylegs says:

    Of all the places to locate a hotel in Quinta I can’t understand why they decided to build it opposite the Bougainvillea shopping centre.

  3. Sunny1 says:

    A great hotel, although spoiled by some of the guests there. Loud, obnoxious Brits clearly on a girls weekend away, getting drunk and sweary by lunch time. I don’t really need to hear how hot one of the staff members is and what they want to do to them because their husbands are at home.

  4. Crafty says:

    Generally negative comments in this thread, whereas it is a firm favourite on TA with many glowing reviews and the hallowed 5-star average. What am I missing?

  5. cinereus says:

    “One year I had broken my sunglasses and, without me noticing, housekeeping had taken them to a local opticians to have them fixed and placed them back in the room.”

    If they did this or anything similar I’d be absolutely furious and check out there and then.

    • Lady London says:

      ? I dont disagree with you, but please explain

      • This is relatively normal behaviour for luxury hotels, especially in Asia. Never send a pair of ripped jeans to laundry, because they will come back with all of the rips loving patched up.

        Having a Conrad do it is, admittedly, rare but Four Seasons etc would do this as second nature. These are the sort of people who, if you ask on the first day if they have Coco Pops and they don’t, would send a member of staff to the nearest town so a box was available if you made the same request the next day. It would then go on your profile so that whenever you returned to the same hotel a box of Coco Pops would be available.

        About 10 years ago I ordered a Financial Times at Four Seasons Hampshire one weekend when we were there because I knew there was going to be something in it I wanted to see. On every trip since a copy of the FT has appeared outside my door ….

        • louise says:

          You are so right.

          In HK once I sent a crinkle fabric style top for laundry and it came back perma-pressed flat!

        • Charlieface says:

          With Holiday Inn I find a direct request a few days before as well as on the day reminder that I need a cot usually ends up with having to find one urgently late in the evening. One time a member of staff felt sorry and brought her personal one at 10pm. After that I’ve taken to just bringing my own travel cot.

          • That’s not just HI! And now our teenager doesn’t fit in a travel cot it gets quite annoying 🤣

          • Chrisasaurus says:

            Yes but you get to enjoy the vague ‘I’ll ask them for you” attitude which always sets me up for a great evening….

          • Lady London says:

            what does the baby sleep in ?

        • Radiata says:

          Reminds of a pre lockdown trip to The Atlantis by Giardino in Zurich.

          Lovely place in the hills just outside the city. Staff friendly and relaxed. Free shuttle to and from the city centre. Free mini bar. Good food. Quiet surrounds.

          I was – and remain – puzzled as to why strawberry yoghurt did not make the varied plain and flavoured selection (incl. chocolate yoghurt..) at the breakfast buffet. I was even more suprised when told the kitchen had none. Having mentioned my surprise off hand the next morning a pot was brought to my table as the case for the remainder of my stay. None at the buffet though strangely.

          Iinformed on the day I left that such would occur “whenver I returned”.

          • I had that with peanut butter at the Hilton UN Millennium in New York. Why would you have peanut butter in the kitchen (in America!) but not put it on the breakfast buffet?!

      • cinereus says:

        I might have needed the item in whatever state of repair in the time it had been “lifted”.
        I might have a preferred repairer or had already ordered parts/tools myself to fix it myself.
        It might not actually be “broken” only appear so (c.f. the ripped jeans or crinkle fabric).

        No matter the intentions, it is never okay to a) snoop through my possessions and b) remove them without prior warning. They are not mind readers and it’s not often other people’s best intentions do not line up with my own preferences. Real damages and losses are possible with this type of “service”.

        • Lady London says:

          Agree @cinereus. If they would ask first might be OK.

          Good hotels and concierges do keep track which I find a bit spooky. (Clearly I am not comfortable with the trappings of wealth :-).

          A bit like when you’re having dinner and you only have to move your hand towards your glass and a waiter is there filling it. I find really good service is only seen when you want it

  6. The Lord says:

    Seems quite marmite from the comments

  7. Andrew (@andrewseftel) says:

    I had a pleasant stay here in 2014. Agree the breakfast was very good, and enjoyed eating at not only Gusto but we were also impressed by Louro. Rooms spacious and well-appointed. I thought the service was about what you’d expect for a good 5* resort – nothing to remark about. A bit of a weird resort location, but it was quite useful being able to walk to the shops & bars.

    One useful service was that you could hire an Avis car at the hotel – an Avis rep comes to the lobby and you collect and drop off in the hotel’s car park. This was very convenient for going day tripping along the coast and up into the hills.

    I paid 300k points for seven nights (fifth night free) I would go back at £200-250 per night or 60-70k points net of 5nf.

  8. Novice says:

    Is it just me or this didn’t read like a review. It just states factual information like an ad. There is no actual review except the little bits about sunglasses and orange juice. All this info is on the Hilton site. There’s no actual story to the experience.

    • +1. Where’s the review? This hotel is decent though. Bit pretentious at times though.

  9. Petr Velky says:

    We went there last November for a weekend away, they had a free champagne for breakfast 🙂 Spa was good too, at that time it’s fairly empty so it felt like entire space to ourselves!

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