British Airways has once again extended its ‘Book with Confidence’ guarantee for NEW bookings.
The new bookings policy was set to expire at the end of August but has now been extended to cover bookings made up to 30th September 2020.
The policy waives the change fee for new bookings made between 3rd March and 30th September (was 31st August) for travel until 31st August 2021 (was 30th April 2021). You will have to pay any difference in fare, however.
Alternatively, you can exchange the value of your ticket for a Future Travel Voucher valid until 30th April 2022. Remember that, for bookings made purely with cash and with no Avios element, these vouchers now come as an eVoucher and can be used online without having to call British Airways.
This date extension is important as it now allows passengers to book for travel in Summer 2021 without any concerns over losing money if they cannot travel.
What happens if you booked before coronavirus?
If you booked before 3rd March 2020, the rules are unchanged from those introduced two weeks ago. You can change your booking for another date, or request a voucher, as long as you are flying before 30th September. You will need to pay any fare difference if you change your dates.
Note that there is a clear difference here:
Booked before 3rd March? You can change your flight, or request a voucher, if you are travelling by 30th September 2020
Booked on or after 3rd March? You can change your flight, or request a voucher, if you are travelling by 30th August 2021
Remember that British Airways is legally required to offer a full cash refund if it cancels flights. Before requesting a refund via a travel voucher, you may prefer to wait to see if your flight is cancelled, allowing you to ask for cash.
Full details of the ‘Book with Confidence’ guarantee are on ba.com here.