Noise-free thread for technical issues following our relaunch

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• Magic Mike says:

  18 Aug18 August 13:53

  Clicking page 2, 3, etc on comments takes you to the top of the page (the article) not the top of the comments… you then have to scroll through the article again…

  You need an anchor at the top of the comments section and the comments page number link to link there….

  • EwanG says:

    18 Aug18 August 13:57

    See my comment just after yours. I think this is browser dependent.
    Safari works as it should, to the comments section.
    Chrome links to the top of the page

    • cinereus says:

      18 Aug18 August 14:40

      It shouldn’t be browser dependent. It’s a standard #id link which has been supported by all browsers for literally decades. Works fine on Chrome here (although annoyingly you’re forced to see the subscribe box above the comments).

  • babyg_wc says:

    18 Aug18 August 16:34

    same issue, clicked on REPLY only to be bounced to the top of the page, with the reply window/box many scrolls down at the bottom of the page

    • Rhys says:

      18 Aug18 August 16:35

      Yeah, this is a new issue today and we are trying to sort it out asap. Very odd!

• EwanG says:

  18 Aug18 August 13:55

  Issue:
  The anchor for “comments” does not work on Chrome (Mac) although it does for Safari. On Chrome it takes you to the top of the page, as though there is no anchor. Does this need some more coding to work in Chrome, or is Chrome just rubbish at anchors?

  Feedback:
  On articles with multiple pages of comments, can there be a link to pages 1, 2 etc added to the top (i.e. before the comments start) or to the left hand column below where it says ‘Comments (xx)’, in addition to after the comments. This would allow users to go back to page 1 easily (saving them scrolling down) and had been fed back by other posters recently.

  • RussellH says:

    18 Aug18 August 15:24

    Anchor works fine in Pale Moon, Firefox and Seamonkey but not Opera (which sadly is Chrome based these days). All under Windows 7.

• Rhys says:

  18 Aug18 August 14:05

  Where in Facebook are you seeing this link?

  • Rhys says:

    18 Aug18 August 14:45

    Thanks, very odd!

  • Rob says:

    18 Aug18 August 15:14

    Fixed, thanks for flagging. Not sure what happened there.

• stevenhp1987 says:

  18 Aug18 August 15:15

  Bug: Chrome, Windows.

  Made a comment, hit “Save my name, email and website in this browser for the next time I comment” – it hasn’t save it.

  • RussellH says:

    18 Aug18 August 15:25

    Also on Pale Moon, and I DO permit cookies on HfP!

  • Andrew (@andrewseftel) says:

    18 Aug18 August 18:06

    Same here. Also, it doesn’t ask for my website, just name and email.

• stevenhp1987 says:

  18 Aug18 August 15:50

  Chrome, Windows.

  Clicking comments from the main page doesn’t always scroll down to the main comments. It sometimes stops scrolling at “Todays top stories” meaning I have to manually scroll down further, which is a pain when going between pages.

• ECR says:

  18 Aug18 August 16:25

  I like the new look, it is much smarter, cleaner and easier. Particularly like the fact that there are page numbers for the comments at the bottom of each page, much better than the before.

  Dislike that it is unusable with Opera Mini in extreme data saving mode. It doesn’t give a mobile view forcing it onto desktop view and the rendering makes much of it unreadable. I use if I’m not near WiFi, and somewhere where mobile data is expensive, or I’m close to my data limit. From what I recall the old site worked OK with this.

  • Rhys says:

    18 Aug18 August 16:35

    Weird – it IS responsive to mobile platforms so not sure what is going on there, unless extreme data saving mode somehow disables some essential code.

    • ECR says:

      18 Aug18 August 20:53

      Don’t think the extreme data saving mode in the Opera Mini browser can be disabling mobile views as such as it is a browser designed for phones. It works really well with other sites such as flyertalk forums.

• Nigel w says:

  18 Aug18 August 17:39

  Love the new design. If there’s any feed, is there potential to make the website have ‘dark mode?’ Just there’s a lot of white so reading at night etc it is quite straining to look at.

• Andrew (@andrewseftel) says:

  18 Aug18 August 18:11

  Chrome, Windows

  The links in the global nav shift about a dozen pixels to the right after it has finished expanding.

This article is closed to new comments. Feel free to ask your question in the HfP forums.