Exceptional £76 room deal, including a bottle of bubbly, at London’s Hotel Indigo Kensington

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Anna says:

  23 Aug23 August 07:08

  I was looking at London for a pre-Xmas mini break but the cheapest weekend return rail fare from Manchester or Preston is £98! Not a huge incentive to help kick start the economy in the capital.

  • Stu says:

    23 Aug23 August 07:34

    I believe the cheaper advance tickets are released 12 weeks ahead so you are probably only seeing the standard (peak, off peak) fares there. Should be cheaper nearer the time.

    • Anna says:

      23 Aug23 August 07:51

      No, it’s 12 weeks ahead as well. Going a similar distance in the opposite direction, to Edinburgh, is only £33 return.

      • First Class Fiona says:

        23 Aug23 August 08:37

        Sorry Anna, it’s not 12 weeks at the moment for the cheapest Advance tickets. From the Avanti website:

        “Advance tickets and reservations are being released later than usual for weekend travel. So if you’re planning a journey, we recommend checking the table below to see when you can get the cheapest fares”

        Wait it out with a glass of bubbly until nearer the time and I’m sure you’ll pick up a bargain.

        • Anna says:

          23 Aug23 August 09:09

          Mwah, darling!

  • Chris Heyes says:

    23 Aug23 August 09:10

    Anna look for Monday to Friday single advance fares, around 3 months out (Sat & Sun fares not usually heavily discounted)
    i can usually (pre-covid) get 1st class between £35–£50 single using my disabled railcard.
    An anomaly is 1st class mostly cheaper than plebs ! ! !
    or even better £100 up to 2 adults and 4 children each way
    from Preston–Euston or Manchester—Euston no railcards allowed
    Did the route every couple Months pre-covid though

    • old bob says:

      23 Aug23 August 17:19

      How do you get a disabled railcard, does it mean a physical impairment or do other hidden disabilities count?

• ee says:

  23 Aug23 August 07:39

  Buyer beware with Groupon. They sold me some garden chairs on Groupon Goods (Groupon as seller) which after a month turned out they didn’t have the stock to supply to me. They refused a refund due to COVID and would initially only give me a Groupon voucher saying something like ‘we know you’ll want to spend with our merchants to support them’. Err no.

  Even after clearly stating my legal rights to a refund they messed around with excuses, escalations didn’t get a response when they said they would etc.

  In the end I followed through on the threat of chargeback, and shortly after they refunded whilst the chargeback was still being processed.

  If everything goes smoothly then Groupon is fine, but I’m done with them!

  • PeterK says:

    23 Aug23 August 11:34

    We’ve stayed at this lovely hotel a couple of times. Usually booking through hotels.com as they always have a good B&B deal that’s cheaper than booking via the IHG website. Whilst no IHG points are given for the third party booking both times they gave me a free drink at the bar for myself and my wife. I always email them my IHG number once I’ve made the third party booking.

    It’s a great location, very near Earls Court tube station. Staff always very pleasant too.

    • Peter K says:

      23 Aug23 August 16:50

      Note that this is not the usual Peter K. I miss gravitars.

• Andrew says:

  23 Aug23 August 08:04

  Pre-Covid I used to stay at Indigo Kensington (Earls Court) one night a week and can confirm it’s a very good hotel. No facilities, as is often the case with a boutique hotel, but nice rooms, quality sheets and towels and all rooms have a free mini bar – lower grade rooms with soft drinks and water, higher graded rooms with wine, beer and snacks (replenished daily). A small staff base meant it was like Cheers, where everybody knew my name! A shame the days of business travel may never return.

• Mark says:

  23 Aug23 August 08:52

  Probably worth checking what ‘breakfast’ entails at the moment. We stayed at a Crowne plaza a couple of weeks ago and breakfast was described as ‘grab and go’ which was a paper bag with a yogurt and some sort of hot sandwich, so not such good value if this is the case. Also, realistically given it’s a third party booking I assume the ‘subject to availability’ upgrade will be a lot less likely if you happen to stay at the same time as lots of IHG members with status. Still a good price though!

  • Tariq says:

    23 Aug23 August 09:18

    Even within the same brand it can vary hugely at the moment – at three different Hiltons I’ve had experiences like your own, to carvary-style served breakfast of varying quality compared to the old normal.

    • Michael C says:

      23 Aug23 August 09:22

      At the Conrad St James last w/end, we had any free choices from the à la carte menu (instead of lounge buffet).

  • Andrew says:

    23 Aug23 August 10:00

    This hotel has always offered a la carte breakfast rather than a buffet, so would imagine that would still be the case.

• AlexisO says:

  23 Aug23 August 09:40

  You can get 12% off if you use the code ‘TRAVEL’ – it says it’s expired but still offers you the discount anyway 🙂

• David says:

  23 Aug23 August 12:08

  I’ve just booked for next weekend as a birthday treat. Interestingly it’s booked with IHG directly, they took my membership number and the confirmation email suggests the stay will earn points. Although the confirmation also has a random nightly rate, I assume they work out the rest at the hotel upon production of the voucher.

• Janeyferr says:

  23 Aug23 August 13:52

  Obviously getting some volume of calls now as when I said I was booking with the Groupon he sighed slightly and asked me to email reservations.

  • Cheshire Pete says:

    23 Aug23 August 15:23

    Yeah I spent 15 mins on the line, gave them all the reserve details.. Most of this wait was them trying to call the hotel as a Manager needs to authorise the booking! After 15 minutes she said I’d have to email them with all the details. Obviously this was a waste of my time, which I’ve commented on in the email. A manager shouldn’t be a pinch point in making what should be a simple booking process. Why couldn’t they take the reservation and them forward it to a manager. Poor admin like this really annoys me! I hardly used IHG really, she reminded me I’d been a member since 2004, but this is really a poor experience making the booking.

    • David S says:

      23 Aug23 August 22:35

      When I called earlier I just went through to reservations and they booked it, they didn’t need to speak to the hotel. I’m worried now it was too easy and I’ll get there to be turned away (or charged full price). They seemed really relaxed about the whole thing.

• Michael C says:

  23 Aug23 August 16:40

  The hotel webpage says a double room can also take a kid, but the Groupon definitely emphasises 2…2…2 people!

This article is closed to new comments. Feel free to ask your question in the HfP forums.