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You need ZERO Virgin Points for upgrades or 2-4-1 flights with the new credit card vouchers

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We gave a lot of coverage earlier this month to the changes to the annual vouchers given out to holders of the Virgin Atlantic Reward and Reward+ credit cards.

These are a complex set of changes, although the net effect is to make the cards simpler.

Virgin Atlantic Rewards credit card voucher

The 2-4-1 companion voucher and upgrade vouchers:

  • can now be used by anyone, regardless of status
  • in any class
  • on either cash or redemption tickets

Because this is a frequent flyer site, we focused mainly on how the changes benefit people who are spending their Virgin points. However, there was one point which we didn’t really focus on …..

The Virgin Atlantic credit cards are now valuable to people who DON’T collect frequent flyer miles

Someone who has zero interest in air miles, and no air miles balances, can now get a lot of value from the Virgin Atlantic credit cards.

This is actually a UK ‘first’. These is no other payment card in the UK which offers genuine benefits to people who pay cash for their flights.

As a reminder, you receive a voucher when you spend £20,000 per year on the free Virgin Atlantic Reward credit card, or £10,000 per year on the fee-paying Virgin Atlantic Reward+ credit card.

When you have your voucher, someone with no points now has three options:

  • Buy an Economy Classic or Economy Delight ticket on Virgin Atlantic for cash, and get an upgrade to Premium
  • Buy a Premium ticket on Virgin Atlantic for cash, and get an upgrade to Upper Class
  • Buy an Economy Classic, Economy Delight, Premium or Upper Class ticket on Virgin Atlantic for cash and get a 2nd ticket for free (well, £0 base fare)

Here’s the small print:

  • The upgrade or companion seat comes for Virgin Flying Club reward inventory. If there is not a reward seat available, you cannot complete the transaction.
  • On upgrades, additional taxes and charges may be due
  • On 2-4-1 tickets, taxes and charges are due on the second ticket

There is potentially a LOT of value here

Credit card rewards, outside the travel sector, have been on a downward trend for some time. Next week, the John Lewis and Waitrose card cuts its cashback rate from 0.5% to 0.25%. You will struggle to find a Visa or Mastercard offering a better return than 0.25% these days.

Voucher on the Virgin Atlantic Rewards Plus Credit Card

The Virgin Atlantic vouchers are massively more valuable than 0.25% cashback

It is clearly difficult to put a value on an upgrade or a 2-4-1 ticket. Realistically, you are getting at least £500 – £1000 of value if you upgrade a Premium flight ticket to flat bed Upper Class.

Similarly, even after paying £500 in taxes and charges, you will get £750 – £1250 of value from the 2-4-1 offer if used for Upper Class tickets.

I would halve those numbers if you use the voucher in Premium, but £500 of value is still achievable.

For Economy, if we’re honest, the value of a 2-4-1 could be low because taxes and charges make up the bulk of the ticket price.

Very quietly, Virgin Atlantic has created a product which a large number of people would be interested in.

Even in a scenario where you only save £250 by using your voucher – instead of the £1000+ I suggest above – you are still getting a return of 1.25% on your £20,000 of annual spending. No other Visa or Mastercard benefit which doesn’t involve collecting points comes anywhere near.

Unfortunately, I doubt Virgin Atlantic can capitalise on this

There is huge potential for a credit card like this outside of frequent flyer circles. In truth, however, Virgin Atlantic finds itself with a problem. The vouchers on the credit cards are too complicated to ‘sell’ to the general public in their current form.

The cards are too focussed on the benefits of earning and using Flying Club points, even though you don’t need any points, at all, to make a big saving with the new voucher.

Here’s my suggestion

Virgin Group is on the cusp of relaunching Virgin Red, a new loyalty scheme which will work with the majority of Virgin Group companies in the UK. You will be able to earn Flying Club points with this.

My recommendation would be for Virgin Atlantic and Virgin Money to launch another credit card aimed at the general public, including the Virgin Red customer base.

It should strip away all mention of points, and potentially not even earn them. The only benefit would be the 2-4-1 voucher or upgrade voucher for a CASH flight, not a redemption. It would trigger at a lower level than the current voucher – let’s say £7,500 of annual spending.

This is an easy message to sell to the general public, and in a market of faltering credit card rewards could prove hugely popular.

How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (February 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 15,000 Virgin Points):

Virgin Money is offering double points on spending until 14th April (£5,000 cap) to new customers when you apply for the Virgin Atlantic Reward+ Mastercard. Click here to learn more.

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

A generous earning rate for a free card at 0.75 points per £1 Read our full review

You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

American Express Business Platinum

Crazy 120,000 points bonus (to 9th April) and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

Huge 60,000 points sign-up bonus (until 9th April) and free for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (67)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Peter K says:

    Did we find out if the 2 for 1.5 in upper for Red level members on cash tickets required half the miles (+fees) or just half the price of a cash ticket?

  • Rob says:

    It makes no sense unless you are spending over £1,250 per month.

    • Steve says:

      Which is a valid comparison when comparing to the free Virgin card where £20k of annual spend is needed for the perk mentioned.

  • Brian says:

    OT: I recall a member mentioning paying VWFS with Curve. Anyone tried paying VWFS with Curve + Virgin? Would it incur cash fee?

  • D.C. says:

    As above. No point in launching such a great benefit with the card’s, if you cannot offer the reward seat capacity to fulfil. I am not going to go for either card until Virgin address the capacity issues. At least B.A. guarantee some availability on every flight!

  • AJA says:

    The idea sounds wonderful, the application of it much more difficult. If they are trying to attract new customers to fly with Virgin then it needs the airline to fly to many more places and as others have said for reward availability to be there and for the taxes and fees to be clearly spelt out. Honestly in the current climate how many new customers are they likely to attract, given Virgin’s precarious situation.

  • Anthony says:

    We had a Reward Card that we hit the payment target earlier this year and got the Companion Voucher. We have since cancelled the card as it was coming up for renewal and we did not want to pay the annual fee. We was told we could not downgrade to free card. Have we lost the Companion voucher now we have cancelled the credit card or should we still have it as we completed the £10K spend ?

    Thanks in Advance – Anthony

    • Tom says:

      Is there a line in your FC account statement saying you have a voucher for spending £10,000? If not then I think it is lost…

  • Gordon says:

    I currently have the basic Reward credit card. If I switch to the Reward+ fee card, will I still receive the 15,000 bonus miles?

    • Rob says:

      It’s confusing. You are not meant to be able to apply, full stop, if you’re an existing Virgin Money cardholder or have been in the previous 6 months.

      What you need to do is cancel your current card, apply for Reward+, get rejected (due to the 6 month rule) and call VM to explain you are trying to upgrade. They will manually override the rejection.

      Do you then get the bonus? It seems so, but nothing is guaranteed.

  • Andi Hawes says:

    Any ideas where i see my 241 with Virgin? I dont see it listed in my Credit Card account, nor my Virgin Miles account?

    • Rhys says:

      On your Flying Club statement

      • Andi Hawes says:

        so in ‘My Account/My Activity’?

        i see ‘Activity Virgin Atlantic Reward+ Credit Card – Reward Qualification’ with 0 Miles added and 0 Tier Points. Would that be it?

        If that is it, does it tell you what period i can use it, 12 months, 24 months…?

        • Genghis says:

          No. You need to work it out.

          • Andi Hawes says:

            ‘No’ is to which of my 3 points above?

          • Peter K says:

            Yes it is the item you described on your statement.
            No it is not obvious if 12 months or other validly. If you ring, Virgin may know, otherwise it’s trying to work out out like Ghengis said.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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